Oregon Health & Science University

Access Checkpoint Representative - Limited Duration

Job Locations US-OR-Portland
Requisition ID
2021-11983
Position Category
Public Safety
Position Type
Limited Duration Full-Time
Job Type
AFSCME union represented
Department
Public Safety
Salary Range
$17.94-$23.93 per hour
FTE
1.00
Schedule
Variable Days
Hours
Variable Hours

Department Overview

***Multiple positions available***

 

Function/Duties of Position

  1. Greets patients, visitors and employees at points of entry into OHSU hospitals and clinics in a professional and courteous manner. Handles multiple priorities concurrently, while maintaining a calm disposition. Screens individuals for illness according to the current OHSU policy. 
  2. Communicate OHSU visitor policy as needed. Stay current on any updates or changes to OHSU policy.  
  3. Proficient in the use of any required OHSU electronic systems, including but not limited to: Smartsheet, Box, Oracle, or other systems as assigned. 

Required Qualifications

  • One year of experience in public contact (such as Public Service Representative, Salesperson, or Receptionist), which included answering questions and providing information.
  • Must demonstrate a stable work history.
  • Demonstrates ability to communicate effectively, both orally and in writing.
  • Demonstrates interpersonal and conflict resolution skills.
  • Demonstrates prioritization skills and critical thinking skills.
  • Must demonstrate consistent and punctual attendance.
  • Must be able to work in teams. 
  • Must be able to perform the essential functions of the position with or without accommodation.

Preferred Qualifications

  • High school Diploma or equivalent.
  • Customer Service Experience within the healthcare field.

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