Great Customer Service
Line Server Activities: Serve food items quickly and efficiently on the serving line; prepares coffee and other drinks; maintains adequate supplies of dishes, cups, flatware, and napkins for the serving line and setting up and refilling condiments, dispensers, and food pans. Helps customers and communicates with cook on line replenishment.
Food Preparation: Prepares simple foods according to standardized menus, recipes, or verbal instructions given by supervisor; makes salads, dressings, gelatin, toast, or sandwiches; grills sandwiches, pancakes, eggs, French toast, and hash browns and toast; cleans, cuts, and chops vegetables and fruits; slices meats, cheeses, and breads; cuts desserts; adjusts recipe quantities to eliminate excessive waste of food products; fills drink machines, mixes beverages, makes coffee, and prepares sack lunches or snacks; uses various types of commercial kitchen equipment such as mixers, slicers, and choppers; prepares simple desserts such as pudding, cobbler, and loaf cakes; slices and wraps bread and other baked items; checks for proper temperature of prepared foods with thermometer; observes food to be sure it is visually appealing and of high quality.
Sanitation Activities: Cleans sinks, counters, fountains, and serving area; sweeps and mops floors; wipes spills; collects and removes trash; replaces trash-can liners; sorts and stacks dishes, glasses, and utensils; stack clean dishware; and clean coffee pots, blenders, pop machine dispensers, ice cream maker, hot chocolate machines, and other commercial equipment.
Miscellaneous: May instruct and provide assistance to other Retail Line Servers in food preparing, distributing, and cleaning; responds to questions, compliments, or complaints concerning the food or service from customers; assists staff members with special meal functions by setting and decorating tables; transport food supplies and meals using a variety of carts and vehicles.
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