Oregon Health & Science University

Director, University Analytics

Job Locations US-OR-Portland
Requisition ID
2022-17891
Position Category
Management/Supervisory
Position Type
Regular Full-Time
Job Type
Unclassified Administrative
Department
Information Technology Group (ITG))
Salary Range
Salary Commensurate with Education and Experience
FTE
1.00
Schedule
Monday - Friday
Hours
Business Hours, Typically 8:00am - 5:00pm
HR Mission
Central Services
Drug Testable
No

Department Overview

This position is part of a dynamic, energetic and collaborative team that supports the organization in the use of data and information to further OHSU’s mission to strive for excellence in education, research and scholarship, clinical practice and community service.  Members of the Business Intelligence and Advanced Analytics (BIAA) team work to apply knowledge and collaborative relationships to facilitate the effective application of BIAA system to analyzing enterprise data for informed decision making throughout the organization.  The key responsibilities of the Director, University Analytics position is the support of these efforts through effective leadership that contributes to: 1.) University Analytics team leadership; 2.) enterprise program delivery; and associated 3.) BI and Analytics technology leadership.  Each of these key responsibilities will include developing collaborative partnerships with key stake holders and leaders within the organization while also developing diverse and engaged BIAA teams.

 

The 1.) University Analytics team leadership efforts will continuously align the work of the BIAA university analytics resources with OHSU strategies.  This includes effective management of team members through clear and consistent communication of goals, priorities, expectations, and feedback to facilitate professional growth and development of team capabilities.  In addition, all BIAA leaders should consistently apply OHSU values to promote diversity, equity and inclusion within the team and in the team’s interactions with peers and business partners. 

 

The 2.) Enterprise program delivery portion of the role includes broad responsibilities for program leadership, direction and oversight necessary to ensure the successful implementation and ongoing support of assigned enterprise strategic initiatives, programs and projects.  These efforts will include collaborative partnerships with initiative stakeholders, effective application of project governance and oversight as well as the ability to effectively initiate and lead organizational change.

 

The 3.) BI and Analytics technology leadership responsibilities are to provide the necessary direction for the implementation and maintenance of the BI infrastructure, resources and process to implement and support the various university analytics reporting services.  This includes engaging with business partners to define, implement and maintain enterprise systems, planning for future system needs and promoting the use of these systems to efficiently support business processes.

Function/Duties of Position

University Analytics team leadership will continuously align the work of the BIAA university analytics resources with OHSU strategies.  This includes effective management of team members through clear and consistent communication of goals, priorities, expectations, and feedback to facilitate professional growth and development of team capabilities.  In addition, all BIAA leaders should consistently apply OHSU values to promote diversity, equity and inclusion within the team and in the team’s interactions with peers and business partners. This includes but is not limited to:

  • Applying the principles and values of the OHSU2025 goal to “Building a diverse, equitable environment where all can thrive and excel.”
  • Incorporating Diversity Equity and Inclusion principles in leadership, communication and daily interactions with OHSU team members
  • Coaching, mentoring and developing employees into a productive, results-orientated teams with a focus on customer service.
  • Providing leadership and direction for the ongoing priorities of the university business intelligence teams and associated resources.
  • Responsibility for supervision, accountability and oversight of university BI managers, supervisors and team members.
  • Maintaining shared goals that facilitate university BI teams working collectively in a unified and collaborative manner to efficiently and effectively accomplish defined objectives.
  • Leading the BIAA teams in their delivery of day to day operational BI needs throughout the academic, research and healthcare functions of the organization.
  • Leading efforts to align the work of BIAA’s university analytics resources with the strategy of OHSU leadership, ensuring associated enterprise data, BI and analytics assets, and division planning are aligned to support the strategic goals of OHSU for all supported areas
  • Establish and require compliance with standards for work, processes, change management, and communication
  • Responsible for processes to enable effective communication of goals, objectives and organizational information to team members

 

The Enterprise program delivery portion of the role includes broad responsibilities for program leadership, direction and oversight necessary to ensure the successful implementation and ongoing support of assigned enterprise strategic initiatives, programs and projects.  These efforts will include collaborative partnerships with initiative stakeholders, effective application of project governance and oversight as well as the ability to effectively initiate and lead organizational change.  This includes but is not limited to:

  • Collaboration and partnership with institutional peers and executive leaders to ensure that the scope, resources and timeline are clearly defined and balanced to enable the successful delivery of institutional strategic initiatives.
  • Ensure effective governance structures are in place and leveraged to manage and facilitate timely completion of key deliverables.
  • Establish and/or coordinate necessary committees determining membership and deliverables to facilitate an appropriate level of collaboration and subject matter expertise is applied to determining recommended solutions and approaches to delivering assigned projects.
  • Applying organizational change management methodologies and best practices to the implementation of project and programs as well as the ongoing evolution of the associated systems.
  • Monitoring progress to ensure that overall program goals and objectives are met and that quality and timeline targets are met.
  • Maintaining and implementing the future vision of the OHSU Data Governance program in support of strategic initiatives and their associated data needs. Determining how best to achieve this with available funding and resource allocations.
  • Directing Enterprise Data Governance efforts, including resources dedicated to the implementation, coordination and curation of governance processes and the adoption of these processes across the organization
  • Responsibility for program leadership, direction and oversight necessary to successfully implement CANDID application functionality in support of the schools, clinical departments and research faculty and the associated administrative roles that will use the system
  • Maintaining partnerships with key program and project stakeholders that facilitate the development and successful implementation of associated BI systems
  • Applying the above responsibilities to current strategic initiatives including the OHSU 2025 CANDID system implementation and associated faculty compensation processes, the OHSU 2025 enterprise data governance program as well as other current and future strategic initiatives.

BI and Analytics technology leadership responsibilities are to provide the necessary strategy and direction for the implementation and maintenance of the BI infrastructure, resources and process to implement and support the various university analytics reporting services.  This includes engaging with business partners to define, implement and maintain enterprise systems, planning for future system needs and promoting the use of these systems to efficiently support business processes.  This includes but is not limited to:

  • Working with University and central services business partners and BIAA team members to define, implement and maintain the strategy for the associated enterprise wide business intelligence and data warehousing solutions.
  • Determining and planning the future strategy/direction of University BI systems to support the evolving needs of the organization and driving high-level discussions on the role of University BI systems.
  • Leveraging and promoting decision support technology to improve OHSU financial, clinical, and operational performance.
  • Effectively initiating and leading organizational change through the application of effective organizational change management methodologies.
  • Continually leading efforts to improve BI processes in support of OHSU’s mission. This responsibility includes oversight, development, management and strategic planning around investment and support in University BI systems to enable their use in accomplishing OHSUs strategic initiatives and key business functions.
  • Measuring progress and the value of the technology and programs delivered by the university analytics teams
  • Directing the implementation and associated design, development and integration of databases, data warehouse structures, system workflows, data validation and data governance to ensure interoperability with existing BI solutions
  • Driving continuous process improvement and/or process re-engineering to improve quality, accuracy, and timeliness of data.
  • Ensuring that design and system standards are defined, communication, applied and across the University BI teams and system.
  • Implementing required information security models enabling access to appropriate information through dashboards, exception reporting, alert generation, scheduled report delivery, and ad-hoc reporting.
  • Ensure robust processes to diagnose application problems and develop plans to correct problems exist and are consistently applied.

Required Qualifications

Education:
Bachelor’s degree in and information technology or a business administration degree with experience in IT
Experience:
  • Five years of experience building, leading and managing teams of technical resources
  • Five plus years of progressive responsibility leading the implementation and support of enterprise Business Intelligence projects, and systems.
  • Prior experience as a BI Architect, developer or Analyst
  • Experience implementation and supporting an enterprise BI system such as Cognos, Power BI, Business Objects, etc.
  • IT project/program management experience to successfully manage small- and large-scale BI projects
  • Prior management experience in a highly complex organizational setting
  • Experience implementing decision support technology that enabled fundamental changes in operational processes
  • Must have more than ten years of cumulative paid working experience in the information technology field
  • Significant organizational skills and ability to lead large programs/projects from conception, schedule, design, testing, through implementation.
  • Significant experience with building and maintaining successful vendor relationships
  • Experience overseeing multiple projects with budget responsibilities
Job Related Knowledge, Skills, and Abilities:
  • Must have excellent communication, analytical, and organizational skills: both written and verbal.
  • Ability to use tact and diplomacy to maintain effective working relationships.
  • Knowledge of development life-cycle and production environment procedures.
  • Effective leadership of highly-skilled, technical personnel in overseeing the development and implementation of applications technology.
  • Understanding of applicable data privacy and protection regulations.
  • Knowledge and proven experience with business process reengineering, change management, return on investment measurement, and IT value proposition
  • Ability to influence, motivate and provide clear direction.

Preferred Qualifications

Preferred Experience:
  • Ten years of progressive responsibility managing IT projects, programs or teams.
  • Experience with Microsoft Azure
  • Prior management experience in a large, tertiary academic medical center
  • Experience in Healthcare/Reseacrh/University Information Systems analysis, development and implementation.
  • Experience using OHSU decision support toolsets including Cognos, Business Objects, Clarity, IBM Infosphere, DPA
  • Experience managing in a union environment
  • Prior management experience in academic healthcare
  • Experience with applications to support healthcare, academic, and research
  • Knowledge and skills in using quality management and performance improvement techniques
Preferred Job Related Knowledge, Skills, and Abilities:
  • Must have excellent communication, analytical, and organizational skills: both written and verbal.
  • Ability to use tact and diplomacy to maintain effective working relationships.
  • Knowledge of development life-cycle and production environment procedures.
  • Effective leadership of highly-skilled, technical personnel in overseeing the development and implementation of applications technology.
  • Understanding of applicable data privacy and protection regulations.
  • Knowledge and proven experience with business process reengineering, change management, return on investment measurement, and IT value proposition
  • Ability to influence, motivate and provide clear direction.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.

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