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Campus Dispatchers handle emergency and non-emergency calls for service, maintain two-way radio contact with University Police Officers, Community Service Officers, and maintenance personnel, monitors campus alarms, operates the Access Control system, and operates telephones and communications equipment in a communications center of OHSU within the Department of Public Safety (University Police Department).
Dispatchers provide customer service to a wide range of stakeholders, making notifications to impacted departments and provides the focal point for emergency services for the campus and institution. Responsible for problem solving and identifying how calls will be handled and transferring calls as necessary.Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors.
Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines.
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