Oregon Health & Science University

Campus Dispatcher

Job Locations US-OR-Portland
Requisition ID
Position Category
Public Safety
Position Type
Regular Full-Time
Job Type
AFSCME union represented
Department of Public Safety
Salary Range
$24.88 - $33.64 per hour
HR Mission
Central Services
Drug Testable

Department Overview

Ranked the No. 1 Hospital in Oregon by the U.S. News & World Report, we pride ourselves in not only serving our community with the highest of accolades, but pushing a multifaceted mission that strives of excellence within the OHSU Culture. Find out more here: https://www.ohsu.edu/about/ohsu-vision-mission-and-values and https://youtu.be/6C-lws1q5cY


OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:

  • Medical, dental and vision coverage at low or no cost to employees
    • Covered 100% for full-time employees and 88% for dependents
  • Several retirement plans to choose from! – Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b and 457b)
  • Up to 200 hours (equal to 25 full days) a year of paid time off 
  • 96 hours of sick leave a year (prorated for part-time employees) 
  • Commuter subsidies
  • Tuition reimbursement 
  • Access to group life insurance, disability insurance and other supplemental benefits
  • Annual Raises
  • Employee discounts to local and major businesses
  • Growth/Development Opportunities

We want you, apply and work with us today! https://www.ohsu.edu/


Function/Duties of Position

Campus Dispatchers handle emergency and non-emergency calls for service, maintain two-way radio contact with University Police Officers, Community Service Officers, and maintenance personnel, monitors campus alarms, operates the Access Control system, and operates telephones and communications equipment in a communications center of OHSU within the Department of Public Safety (University Police Department).


Dispatchers provide customer service to a wide range of stakeholders, making notifications to impacted departments and provides the focal point for emergency services for the campus and institution.  Responsible for problem solving and identifying how calls will be handled and transferring calls as necessary.Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors. 


Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines.

  • Receive, dispatch and document calls for service or information, including fire emergencies, medical emergencies, crimes in progress or other high stress emergent needs.  Maintain a computerized log of all activities or service requests.
  • Receive, dispatch and document calls for maintenance assistance received via telephone, radio or walk-in traffic.
  • Interacts by phone or in person with OHSU staff and students relative to service information, signing out of keys to facilities and using access control system.

Required Qualifications

  • High School Diploma or equivalent.
  • Operate a multi-line phone and radio system.
  • Ability to multi-task and perform many simultaneous functions while maintaining a high level of accuracy.
  • Receive and prioritize both emergency and non-emergency calls for service.
  • Learn the geography of the OHSU campus and surrounding areas.
  • Ability to effectively use oral and written communication in performance of duties and responsibilities.
  • Must pass a thorough background investigation.
  • Law Enforcement Data System (LEDS) certified within first 6 months of employment.
  • Must be able to perform the essential functions of the position with or without accommodation.

Preferred Qualifications

  • 3 years of dispatch or customer service experience.
  • Experience working in a law enforcement or public safety dispatch center.
  • Prior experience working with a Computer Aided Dispatch (CAD) application.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.


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