Oregon Health & Science University

Clinical Support Assistant -Hospital Dental Services

Job Locations US-OR-Portland
Requisition ID
Position Category
Hospital/Clinic Support
Position Type
Regular Full-Time
Job Type
AFSCME union represented
School of Dentistry, Hospital Dental Services
Salary Range
$21.42 - $29.00 per hour (commensurate with qualifications and experience)
Monday - Friday
6:30am - 5:00pm (Varied)
HR Mission
Drug Testable

Department Overview

Oregon Health & Science University is a nationally prominent research university and Oregon's only public academic health center. It educates health professionals and scientists and provides leading-edge patient care, community service and biomedical research.


The School of Dentistry shares the mission of the Oregon Health & Science University to provide educational programs, basic and clinical research, and high quality care and community programs. We strive to foster an environment of mutual respect where the free exchange of ideas can flourish. The dental school prepares graduates in general dentistry and the dental specialties to deliver compassionate and ethical oro-facial health care.


Read more about the School of Dentistry

Function/Duties of Position

Patient Care:

  • Maintains clean, safe, and orderly environment for patients, family, and clinical personnel
  • Handle dirty instruments, Stocking/ ording clinical supplies
  • Mainting SDS books
  • Monitors patient clinical flows
  • Updates patient on delays
  •  Provides excellent customer service
  •  Addresses in-the-moment patient needs as directed
  • Maintains clean, safe, and orderly environment for patients, family, and clinical personnel

Administrative Support:

  • Process incoming/outgoing faxes Scanning
  • Patient paperwork management (questionnaires, FMLA, provider signatures, no-show letters, etc.)
  • Track and stock patient paperwork and brochures
  • Process incoming/outgoing mail
  • Use of Microsoft Office—Outlook
  • General high level clerical and project support
  • Document legibly, concisely and accurately

Clinical Support:

  • Basic rooming to include only vitals
  • Deliver appropriate medication to Dental Assitance and Providers as needed
  • Support providers during procedures but not able to perform independent clinical functions such as dressing removal/application, suture/staple removal, apply topical medications, etc.
  • Technical support (MyChart, Epic, office equipment, etc.)
  • Attends staff meetings/huddles
  • Inventory management including equipment—notifying appropriate personnel when cleaning and repair of equipment is needed
  • Instrument processing pick up/drop off 
  • Check expiration dates for medications/supplies
  • Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
  • Sentact duties/compliance
  • Assist with other duties as assigned by manager

Professional Development

  • Attends education classes appropriate to job development
  • Uses consistent, professional communication with team members
  • Flexible coverage of internal service needs, and the continuous application of process improvement methods and skills
  • Receptive to feedback and coaching
  • Successfully completes the required initial training and core competency assessment before or during the trial service period
  • Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment
  • Completes all required modules and updates

Required Qualifications

  • Two years of general office or secretarial experience; OR
  • An Associate’s degree or certificate in office occupations or office technology and one year of general office or secretarial experience; OR
  • A Bachelor’s degree and one year of general office or secretarial experience; OR
  • An equivalent combination of training and experience
  • Note: Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility
  • BLS certification
  • Extensive computer skills including MS Office and Windows required
  • Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers
  • Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

  • Experience in a healthcare setting
  • Experience working with an electronic medical record system

Additional Details

  • Position Hours vary between 6:30am-5:00pm but clinical hours are 7:00am -5:00pm
  • This position works in a busy environment with a lot of interruptions, multiple demands and people interactions. It requires dealing with noise and frequent interruptions within the work group
  • Significant use of personal computers, copiers, multi-line phones and fax machines

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.


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