The purpose of this position is to collect and record accurate and complete required demographic information, primarily related to REALD ((Race, Ethnicity, Language, and Disability) implementation. Provide excellent customer service and compassion centered responses regarding questions and clarification from patients and practice staff on registration demographic and REALD requirements and procedures. This position provides phone support and assists with office tasks as needed, which may include mail distribution, supply stocking, word processing, scanning, copying, and faxing.    

• One year of general office or secretarial experience; AND An associate’s degree or certificate in office occupations or office technology; OR
• A Bachelor’s degree and six months of general office and secretarial experience; OR
• An equivalent combination of training and experience
• Computer skills including word processing, Windows applications, and use of database software, Excel.
• Excellent verbal and written communications skills.
• Strong customer service orientation and experience.
• Analytical skills.
• Must be able to perform the essential functions of the position with or without accommodation 

• Epic EHR experience; Training or experience with REALD 

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.