Oregon Health & Science University

Clinical Support Assistant - Digestive Health Center

Job Locations US-OR-Portland
Requisition ID
Position Category
Administrative/Office Support
Position Type
Regular Full-Time
Job Type
AFSCME union represented
Digestive Health Center-Department of Surgery
Salary Range
$21.42 - $29.00 Per hour
8am - 4:30pm
HR Mission
School of Medicine
Drug Testable

Department Overview

This position performs a variety of administrative, clinical support or technical assignments of duties involving many different and unrelated processes, methods and tasks as instructed by clinic leadership. Includes direct patient interactions. Works closely with and reports to clinic leadership and provides assistance with clinic and office tasks. Supports the activities of the clinic and works effectively with all clinic staff. Requires working in a confidential atmosphere, handling many complex projects at one time. Knowledge of and familiarity with OHSU facilities, resources, and personnel

Function/Duties of Position

Administrative Support

  • Fax imaging and lab orders to outside facilities.
  • Work with managed care to obtain authorization for testing (imaging and complex labs). 
  • Patient paperwork management (questionnaires, FMLA, provider signatures, no-show letters, etc.)
  • Use of Microsoft Office—Outlook
  • Work with scheduling staff to coordinate appointment times
  • Answer non-medical questions and requests
  • Requests and uploads patient records
  • Document legibly, concisely and accurately
  • Performs other health care duties as assigned by nurse, manager, leadworker(s) or physician staff; performs miscellaneous clerical duties as necessary and as assigned. 
  • Clinical Support

  • Basic rooming to include only vitals, including social history, pain (no med reconciliation, allergies) as assigned
  • No medication related activities allowed (reconciliation, administration, preparation)
  • Support providers during procedures but not able to perform independent clinical functions such as dressing removal/application, suture/staple removal, apply topical medications, etc.
  • Attends staff meetings/huddles
  • Check expiration dates for medications/supplies
  • Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan.

Required Qualifications

  • Two years of general office or secretarial experience; OR
  • An Associate’s degree or certificate in office occupations or office technology and one year of general office or secretarial experience; OR
  • A Bachelor’s degree and one year of general office or secretarial experience; OR
  • An equivalent combination of training and experience.
  • Successful completion of a formal OHSU Administrative Internship Program will substitute for one year of experience. Contact Compensation for confirmation of eligibility.
  • Extensive computer skills including MS Office and Windows required.  
  • Excellent customer service skills, and ability to multi-task in a fast-paced environment required.  
  • Must be detail oriented and have good organizational skills. 
  • Must be able to demonstrate excellent customer service skills and communication skills, including both written and verbal.  
  • Must have good grammar skills.  
  • Must have a demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present employers.  
  • Must be able to work both with a team and independently.


Preferred Qualifications

Experience in a healthcare setting

Experience working with an electronic medical record system

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.


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