Oregon Health & Science University

Patient Account Coordinator 1- Billing Healthcare

Job Locations US-OR-Portland
Requisition ID
Position Category
Hospital/Clinic Support
Position Type
Regular Full-Time
Job Type
AFSCME union represented
37511 HC Professional Billing Healthcare
Salary Range
$25.61 - $34.63 per hour
Monday - Friday
5:00am - 7:30pm
HR Mission
Drug Testable

Department Overview

***Remote Work Available and Flexible hours***


This position oversees Follow Up related Cardiology, Oral Surgery, General Medicine, Gastro/Nephrology departmental projects and ensures staff is adequately trained and performing assigned tasks. Provides department manager and/or supervisor with feedback on staff performance and supports department leadership in accomplishing goals of the department.

Function/Duties of Position

  • Training and monitoring of new and existing department staff on systems and with policies and procedures, including establishment of workload assignments.
  • Authorizing and processing account adjustments, processing urgent requests, following established guidelines.
  • Auditing of systems and staff activities to ensure accuracy of account transactions and efficiency of staff performance. Maintaining performance tracking and department audit reports.
  • Perform departmental functions including reporting, processing transactions and meeting department standards.
  • Provide individualized service to OHSU departments, insurance companies and patients as needed to initiate, maintain active billing status and resolve account issues.
  • Assist Management to ensure departmental issues and holds are resolved in a timely manner.
  • Researching and forwarding documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies, and procedures.
  • Promote and implement LEAN processes and other duties as assigned.


Required Qualifications

  • Must be able to demonstrate progressive responsibility and development of leadership skills.
  • Three years of recent (within the last 5 years) experience with billing and collections in a health care environment in a business office OR
  • Equivalent combination of education and experience
  • Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire

Preferred Qualifications

  • EPIC certification in HB Resolute preferred.
  • Exhibit strong analytical skills and the ability to clearly communicate decisions, procedures and processes to a diverse group of people
  • Accurate data entry skills, ability to work with deadlines while remaining calm, flexible, and organized  
  • Able to use reason and logic to independently solve problems and to multi-task as needed  
  • Proficiency with standard office equipment and software such as such as Microsoft Office, knowledge of Healthcare Information Systems  

Additional Details

employees can choose between five eight-hour shifts, four nine-hour shifts and one four-hour shift or four ten-hour shifts.  

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.


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