The Systems Analyst/Engineer provides a high level, broad spectrum of systems analysis, engineering, and project management for OHSU ITG technology platforms that support Enterprise services and missions. Specifically, this position provides for Systems Analysis, Systems Administration, Systems Engineering, Security Administration and Project Management. The primary work for this position is in support of OHSU Core Applications infrastructure including server and storage systems, and network integration. This position supports the underlying technology platforms for these services including server systems, tiered data architectures, data backup/restoration systems, server /storage/backup virtualization, clustered computing, data center utilization and operations. In addition, this position provides back-fill to other TeSD work units that utilize the Systems Analyst/Engineer. The Core Applications Technologies unit will routinely work with, augment and backfill members of the Core Services work unit that has several overlapping responsibilities. The incumbent will have primary responsibilities for one or more technology platforms and secondary responsibility for other technologies. This position also provides for problem analysis, communications and technical feedback between customers, field support, and other ITG work units and provides (Tier III) support and technical escalation for design and problem resolution.
This position is distinguished by a hybrid combination of technology roles that include Systems Analyst, Systems Administrator, Systems Engineer, and Project Manager. These are multi-tasking, broadly based, positions that require a unique combination of analytic, engineering, project management, and customer service skills to provide ITG systems support across all OHSU clinical, academic and research missions. Incumbents are proficient in troubleshooting and root cause analysis using the scientific method of refining a problem statement, and queuing up a series of increasingly specific tests to isolate the problem. Necessarily, this requires specialized knowledge for the equipment and services for which the analyst/engineer is directly responsible. In addition, expert broad based knowledge is used to troubleshoot integrated applications suites, services running across hybrid network architectures, virtualized servers or desktops, load balanced web farms, firewalled VPNS, etc.