This position performs various department functions, including training, process procedures, documentation and record-keeping, administrative forms processing, and other technical or administrative-related tasks. Acts as the point of contact for employees and the liaison between management and HR, Payroll, Accounts Payable, ITG, and others. The primary focus on administrative functions is related to daily operations, including regular scheduling, scheduling of vacations, attendance tracking, HR actions, onboarding new employees, timekeeping, billing through the Internal Billing System (IBS), and documenting monthly activities in excel. This position also serves as a Customer Service liaison and backs up the Customer Service Representative answering phones on an as-needed basis. This role knows tasks performed and training employees need in all warehouse functions, including Receiving, Picking, Stocking, Credits Processing, etc. This role is an essential position for the operation of the medical supply chain for OHSU.
Scheduling & Meeting Preparation:
Customer service & phone support (call-center environment):
Problem-Solving and Process Improvement:
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