Oregon Health & Science University

EpicCare Senior Trainer

Job Locations US-OR-Portland
Requisition ID
Position Category
Information Systems
Position Type
Regular Full-Time
Job Type
AFSCME union represented
Information Technology Group (ITG)
Typically Monday - Friday
Business Hours, Typically 7:00am - 4:30pm
HR Mission
Central Services
Drug Testable

Department Overview

This position is part of the ITG-CID Healthcare Epic Applications Training team, which is dedicated to supporting new employee orientation, education, training, staff development, competency assessment and employee engagement across the OHSU health system.

Function/Duties of Position

The Senior Trainer position supports the educational and staff development needs of OHSU Healthcare by providing training and support on the use of our Integrated Health Record, Epic. This requires a coordinated and collaborative approach with multiple departments, including our Information Technology Group (ITG), Clinical Informatics Department (CID), Patient Care Services Division (PCSD), Professional Services, Pharmacy and Laboratory, among others. In particular, the person in this position works closely with the Medical Directors, Nursing Informatics, Professional Practice Leaders, other Epic Trainers and OHSU partners/ affiliates to ensure that staff use EpicCare to maximize the delivery of quality patient care.

Required Qualifications


Bachelor’s degree in related field; OR

An equivalent combination of education and experience to meet the needs of the position.



  • 3 years’ experience providing training, course design and curriculum development including online courses, instructional design, technical writing, and understanding of theories, tools and methods of adult learning; OR
  • An equivalent combination of education and experience to meet the needs of the position; AND
  • Possesses strong presentation skills or public speaking experience to communicate information and ideas clearly verbally and in writing based on the needs of the audience.

Job Related KNowledge, Skills, and Abilities:

  • Demonstrated ability as an adult educator/trainer
  • Ability to be self-motivated while still working effectively as part of a collaborative team
  • Ability to proactively pursue problem resolution to satisfy customer needs
  • Knowledge of development and delivery of adult educational programs
  • Demonstrated ability to apply basic project management skills
  • Extensive analytical skills and the ability to clearly communicate decisions, procedures, processes, and technical information
  • Knowledge of healthcare applications
  • Exceptional interpersonal, customer relations, and communication skills

Additional Details

Work days are typically Monday through Friday, although occasional weekend shifts may be necessary to support training needs. Shift may begin as early as 6:30 a.m. and end as late as 10:00 p.m. Occasional evening and night shifts may be needed to support training needs during implementation of new software.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


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