The Community Hematology Oncology (CHO) PAS Coordinator provides leadership, expert guidance and oversight for the PAS and PASR scheduling team in a fast-paced clinical/infusion/procedural environment. This position directly supports the CHO practice managers with a range of responsibilities including participation in PAS/PASR interviews, facilitating the onboarding and training of new PAS/PASR staff, evaluation of staff compliance with established standard procedures, continuous development and updating of standard procedures, training staff on process changes, investigation into scheduling and workflow errors, and covering PAS/PASR vacancies across sites as necessary. This is a hybrid position, where the incumbent is expected to be on-site as necessary for orientation, training, monitoring workflows, and providing coverage as needed. The expectation is that on-site coverage will not fall below one-half days per week; actual in-clinic time will depend on staff and business needs. Additionally, the incumbant should maintain full PASR competencies to ensure the ability to step in and provide comprehensive coverage when necessary.
Personnel Coordination:
Quality & Clinical Operations Monitoring:
Continued Professional Development:
Customer Service:
Two years of front-line clerical experience in a clinical setting with direct patient contact. Experience must include scheduling of appointments and may require experience obtaining managed care authorizations. Preference given to candidates with knowledge of OHSU’s PAS policies and procedures, with completed PAS training and core competencies, and with previous PAS experience.
Job Related Knowledge, Skills and Abilities (Competencies):
Ability to adjust schedule based on department needs (early or late meetings, weekends, etc.).
Must be able to travel to different CHO locations, OHSU main campus, and the waterfront as needed.
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