Primary Care at Beaverton is located in Beaverton, Oregon. It is a multi-specialty primary care clinic consisting of Internal and Family Medicine Providers who provide healthcare that encompasses the entire life cycle, from birth through pediatric, adult and geriatric patients. Specialty services provided at Beaverton include Sports Medicine.
The Patient Access Specialist gathers and records required information about patients; provides specific customer services which include screening for financial eligibility, confirming health insurance coverage and individual’s obligations, obtaining necessary authorizations for care, scheduling physician office and ancillary appointments, and assisting patients in an office or practice setting. This person supports the clinic by providing excellent customer services through prompt and professional communication skills, face-to-face customer contact skills, and excellent problem-solving skills.
Is responsible for all processes involved in checking patients in and out. Responsible for but not limited to scheduling return appointments, scheduling ancillary services as requested by the provider, obtain authorization when necessary. Directs patients to appropriate providers for other health care issues. Completes and routes direct referrals to other clinical services. Contact Primary Care physicians or their designees to obtain authorizations for care as required. Is responsible for managing all of the provider’s template changes, vacations and clinic schedules.
Takes accurate messages from patients including request for medication refills, complaints, general information inquiries, and urgent healthcare concerns. Delivers such information or requests promptly to the appropriate providers, Nurse Care Manager or their designees.
Handles correspondence, orders hospital records and x rays; handles correspondence requests; sends appointment reminders or calls patients.
Knowledge and Skills Required:
Benefits:
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