The OHSU Digestive Health Center (DHC) is a multi-disciplinary center offering services in the ambulatory setting for specialty surgical services, gastroenterology, hepatology, bariatrics and nutrition. The programs work in a close team that includes MD, RN, MA, and schedulers that work together to provide excellent quality care for complex patients. The patient experience with the program begins with their initial appointment and can include clinic visits, procedures, surgery, and follow-up care.
The Resource RN Patient Care Coordinator (RN) will provide care coordination, assessment and triage, medication management and clinical support to the teams in the ambulatory setting. The nurse will perform medical record review, follow developed protocols, determine appropriate patient scheduling, assist with monitoring diagnostic results and patient care progress/processes as requested by providers, and participate in quality reviews. The nurse will work alongside a team of RN care coordinators within the DHC.
$59.94-$91.19 per hour, based on experience (Resource)
The patient care coordinator role depends heavily on the RN Role Components of Scientist, Leader, Practitioner and Knowledge Transferor as defined by the OHSU RN Role Description; however, the position requires advanced critical thinking within the Leader Component to meet the goals of the clinic.
Candidate must be detail-oriented and able to work well with electronic health record.
A. Develops a therapeutic relationship with patients and families, effectively transfers information about disease, health and recovery, Engages patients and families in decision-making about the plan of care. Evaluates capacity for self-care and addresses concerns about transition to next level of care, different healthcare facility or home.
B. Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including through accurate and timely documentation of the patient’s electronic record.
C. Effectively transfers knowledge to other members of the team to support the safety of their practice (e.g. educating students, precepting, in-services, giving and receiving feedback during handoffs). Seeks knowledge from other members of the team to ensure safety of own practice. Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
At least 2 years of nursing experience inpatient with a complex medical focus, or in ambulatory or community-based setting working with chronically ill or medically complex patients.
Department Specific Preferences (competencies, certifications, etc.):
Experience in the field of surgery / GI medicine in an outpatient / ambulatory clinical setting is preferred
Length of Orientation – Experienced Nurse
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