The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enabling OHSU to effectively manage information to accomplish its missions.

The Senior Performance Improvement Consultant provides leadership, business process consultation, and technical expertise in the implementation of critical OHSU-wide systems and associated processes. These efforts primarily focus on compensation, HR, and payroll processes that directly support Faculty, Clinical Associate and Advanced Practice Provider compensation. This position is expected to provide advanced internal consultation to Senior Administrative Leadership, Faculty Leadership, and Staff necessary to enhance and implement key products and services that facilitate and ensure the success of the OHSU CANDID system and the compensation processes it supports. This role interfaces with technical teams and department staff to translate business processes into technical requirements. The person in this role must also possess collaboration experience and the ability to engage with all levels of the organization to gather and document information to support critical communications necessary to implement change.

The responsibilities for this position focus on three key areas:

• Business process analysis and Consultation to facilitate the effective implementation of systems and associated business processes in support of key strategic initiatives. The primary focus of these efforts is the OHSU CANDID compensation system and business processes.
• Change management consultation and project coordination in support of identified business process opportunities. Partner with project leadership and key stakeholders to facilitate changing existing processes and coordinating these efforts with project deliverables and timelines.
• Subject Matter Expert consolidating information associated with business processes, OHSU policies and any other associated information critical to the long-term success of deliverables in support of assigned strategic initiatives. For CANDID this includes processes and policy that apply to the collection, refinement and ongoing management of relevant OHSU faculty and provider information.

Education:

 

Bachelor's Degree in information technology, healthcare, science, business, engineering, or statistics. Evidence of relevant continuing education in the area of performance improvement and project management. 

 

Experience:

• 7 years of experience in performance improvement and/or project management

Job Related Knowledge, Skills, and Abilities:

• Demonstrate through previous position responsibilities:
  • Strong training skills and facilitation abilities
  • Evidence within last 2 years of Project Management skills working with teams requiring self-direction and excellent written and verbal communication skills.
  • Examples within the last two years of projects showing evidence of detail oriented and superb organizational skills
  • Ability to work as a team member
  • Expertise in office automation computer software including word processing, PowerPoint, spreadsheet, flow diagram and statistical programs.
  • Basic understanding of statistical and data analysis.
• Experience using Oracle ERP, specifically HR, Payroll or related components
• Experience with business process and analysis and consultation related to strategic initiatives
• Knowledge of compensation, HR, and payroll processes, reporting concepts, and standard metrics
• Familiar with business processes associated with IT and HRIS system integrations
• Experience leading efforts to gather and document information related to critical communications necessary to implement change
• Experience working with technical teams to translate technical requirements to the business

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.