Oregon Health & Science University

Cash Receivable Technician (Accounting Technician, Senior)

Job Locations US-OR-Portland
Requisition ID
2024-31932
Position Category
Hospital/Clinic Support
Position Type
Regular Full-Time
Job Type
AFSCME union represented
Department
Patient Business Services
Salary Range
$24.35 - $32.94 per hour
FTE
1.00
Schedule
Monday - Friday
Hours
8:00am - 4:30pm
HR Mission
Central Services
Drug Testable
No

Department Overview

This position has a direct impact on cash collections, reimbursement, days of revenue, net revenue and

customer service. Work is with our Hillsboro Medical Center Healthcare partner.

  • Reconstruct account transactions showing charges & payments for complex insurance remits, then analyzing, resolving and taking corrective action independently.
  • Perform complex data entry of patient receivables; insure HMC Central Finance Service office/treasury can balance to their bank statement.
  • Responsible for receiving monies, reconciling and making bank deposits.
  • Receive receipts and remittance advices from insurance companies and other Patient Business Services stakeholders. Process in accordance with University and Department cash handling procedures.
  • Advance knowledge of OHSU, HMC, PBS & UMG (for Single Billing Office) for Cash handling policies, procedures, plus auditor and treasury requirements.
  • Make independent decisions and judgments that effect OHSU/PBS/HMC Financial reporting/Patient AR.
  • Use a variety of OHSU computer programs/web sites to ensure posting payments to the hospital AR is complete and accurate.
  • Prepare, review and analyze complex posting/financial reports.
  • Analyze insurance remittance advices and patient accounts for complex payment take backs/punch credits and resolve patient accounts (ensure payment are correct) to ensure patient satisfaction.

Function/Duties of Position

Electronic & Wire's

  • Responsible for the accurate and timely posting of ERA and mail/checks from insurance companies.
  • Receive daily wire payments from bank. In EPIC, download remits and reconcile with correct payment.
  • Print needed reports in EPIC for account reconciliation, ensure all payments posted. If errors, research why and resolve by manually posting.
  • Make independent judgments and decisions; ensure accuracy of posting
  • Analyze account and remit for complex payments, take backs & punch credits.
  • Ensure all necessary documentation is provided and complete to make necessary decisions.
  • Contact Insurance/third party or patient as necessary for EOB's and other related info for posting.
  • Performs complex data entry.
  • Access Bank web site and review/print reports as needed for balancing and deposit reporting. 
  • Research & transfer payments from clearing accounts to correct patient account.
  • Make independent judgments and decisions; ensure accuracy of posting.
  • Contact insurance/third party or patient, as necessary.
  • Complete Excel spread sheet for payments needing to be Journal entered to another department.
  • Respond to inquiries (calls and emails) about cash handling, payments, and deposits. Explains and clarifies processes and procedures to customers. Respond to inquiries timely and professionally.

Responsible for making Tuality deposits to bank. Accurately reporting work:

  • Complete deposit forms and timely give paperwork to supervisor/Treasury.
  • Monitor multiple EPIC Clearing accounts, make sure entries are cleared from them timely and accurately.
  • Manually post payments to patient accounts from VA, ChampVa and other non-ERA remits. These payments must be posted accurately and timely. 
  • Prepare posted batches for scanning & up load to Onbase daily, maintain back up for 3-4 months, then shred.
  • Open insurance payments/mail review checks for deposit ability. Held to high level of accuracy and honesty in working with cash, checks and currency.
  • Create and maintain Excel spread sheets, work with complex macros and pivot tables.
  • Update and create procedures for work processes.
  • Open OHSU proper postal and campus mail, sort, distribute daily/weekly.

Performs as back up for other Cash duties:

  • Other Duties as assigned within the scope of the established class specifications, team support and environmental activities

Required Qualifications

  • Completion of Associate’s degree in accounting/bookkeeping and 1 year of experience; OR
  • Two years of accounting technician/bookkeeping experience; OR
  • Equivalent combination of education and experience.

Preferred Qualifications

  • Work experience must have occurred within six months of hire date and include hospital business office experience, data entry/10-key by touch experience (125 kspm) and typing with 55+ wpm.
  • Typing 55+ wpm
  • 10 key/data entry experience 125 kspm with accuracy
  • Ability to use multiple system applications
  • Knowledge of bank web sites, Insurance web sites 
  • Kronos experience
  • Epic Resolute Professional Billing & Hospital Billing experience
  • Word and Advance EXCEL w/macros and pivots experience
  • scanning

Additional Details

  • This is an in-office position with the possibility of working from home 2-3 days a week. During the first 6 months for training, this may be in office more often.
  • Back up to other in office duties as needed.
  • May need to drive/walk to Wells Fargo bank branch to make an in-person deposit.
  • Downtown Portland office, sedentary, a lot of data entry

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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