Central City Concern's Hooper Site Medical Director provides overall medical leadership surrounding all aspects of medical care, detoxification and stabilization services, and outpatient "Bridge" medical services for clients of Hooper. The Hooper Site Medical Director will work collaboratively with the Operations Director to ensure excellent quality of care, safety, leadership and mentoring to clinical staff. As a key member of CCC SUDS Leadership team, this role contributes to setting strategic direction for this program with a focus on continuum engagement and the delivery of population-based healthcare. The Hooper Site Medical Director also establishes and promotes the professional, clinical, and ethical values and standards to which all clinical staff are expected to adhere. The Site Medical Director promotes and maintains the programs standards of care on both clinical and programmatic levels, fostering a culture of open communication and continuous improvement. A keen focus on the delivery of evidence-based addictions care and service-line innovation is a critical role for this position. The Medical Director will serve in partnership with the Operations Director to guide the clinical operation of HDSC for the purpose of executing clinical care delivery of the highest safety, quality and value for the patients and payers we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Activity and Leadership:
- Provides direct patient care 0.5 FTE at HDSC and 0.5 FTE is devoted to administrative duties and the supervision of Physician Assistant Clinical Staff, the Leadership of Nurse Practitioner Staff, Teaching and Supervision of OHSU Fellows and Residents.
- Serves as clinical leader for LMP’s and other clinical staff at addictions clinical programs, including availability for brief clinical consultation, provision of clinical teaching, and modeling of exemplary clinical practice.
- Active participation in the Call-pool for HDSC LMP’s equivalent to an equal share of the call pool size.
- Provision of call-cross coverage in all SUDS programs, as needed to cover for program medical leadership PTO.
- Manages the Hooper Nurse Manager in partnership with the Hooper Operations Director.
- In partnership with SUDS Leadership, provides strategic direction for advancement of best practices in addiction medicine throughout Central City Concern, and in the surrounding community.
- Participates in budget development and financial performance monitoring related to clinical operations and the clinical capacity of the LMP team.
Management and Supervision of Addictions Licensed Medical Providers:
- Manages and supervises licensed Hooper medical providers.
- Provides medical direction and clinical supervision to licensed medical providers in accordance with state regulations and standards of practice. Ensures all LMP’s receive appropriate staff development, in-service training, and performance review.
- Directly supervises any internal clinical leadership
- Leads the development and teaching of standard work related to medical practice for Addictions Medicine providers based on best practice, continuous learning and improvement, and compliance with rules and standards of practice.
- Engages in regular “rounds” with Addictions Medicine Providers to observe, mentor and coach these front-line teams in a manner that creates a culture of accountability and fosters continual improvement
- Ensures and manages staffing oversight, for the schedule of addictions medicine providers.
- Oversees recruitment, evaluation, and retention of all Licensed Medical Providers in partnership with the Hooper Operations Director.
Assurance of Quality and Safety of Clinical Care and Excellent Program Development
- Responsible for the development and final authorization of Hooper Clinical Medicine practice guidelines, policies, and protocols.
- Identifies, selects, and oversees implementation of clinical evidence-based guidelines and “best practices.”
- In collaboration with the Operations Director, Quality Management, Program Management teams, performs systematic evaluation of programmatic content, and needs for clinical program adaptation, contributes and executes programming change as analysis suggests.
- Contributes to organizational alignment surrounding integration of addictions care between HDSC and other CCC programs.
- Oversees ongoing quality assurance and continuous quality improvement programs, ensuring clinically relevant and outcomes-based quality of care provided by clinical staff.
- Participates in HDSC clinical risk management process, providing oversight and significant contribution to systems that prevent incidents from occurring.
- Assures that all patients receive appropriate evaluation, diagnosis, and treatment, and that all addictions medical care is appropriately documented in the medical record.
- Contribute to the promotion of an operational culture of equity and inclusion inclusive of the clinical services offered, and within the HDSC facility at all levels of employment and education.
- Contribute to the promotion of a culture of trauma-informed care delivery.
Educational Excellence:
- Collaborates with other Medical Directors in design and direction of training programs of medical students, residents, and fellows in CCC Health Services, in coordination with collaborating educational institutions and other CCC programs. Ensures learners comply with agency policies regarding educational partnerships.
- Provides clinical preceptorship to ABAM fellows during rotations at Hooper.
- Provides or delegates clinical preceptorship for medical students and residents on rotations at Hooper.