The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service. The position will work with the Orthopaedic and Rehabilitation clinic in support of our Physiatry and Spine Center Program needs for patient care. This position will provide leadership and guidance in the area of outpatient care and clinical support operations and work in partnership with faculty physicians to provide excellent clinical care and customer service in the outpatient setting. This position will work in conjunction with the Department Chairman, Department Administrator and OHSU leadership to provide services to further the University’s mission and goals of teaching, research, patient care, outreach and public service and the Department’s/Hospital’s goal of providing effective, efficient care.

The duties of this position include:

• Provide evaluation and patient care to help determine and develop patient care plans or potential surgical needs for patients referred to the Physiatry service line.
• This includes but is not limited to:
  • Evaluation of acute injuries, chronic pain and referrals as appropriate.
  • Developing patient care plans with physiatrists or spine surgeons and residents to ensure continuity of care and enhance quality of Orthopaedic outpatient care.
  • Help to ensure excellent patient care and ensure smooth patient flow during outpatient clinic sessions, managing health care and wound care during acute and chronic phases of Orthopaedic care; preoperative evaluations; coordination of ancillary services, such as radiology and physical therapy; promoting and maintaining health through the use of ancillary services, educational materials and counseling of patients and families; providing same day response to medical advice/prescription phone requests and coordinating patient services with Orthopaedic outpatient staff and other departmental Advanced Practice Providers; promoting a safe environment for patients and adhering to policies regarding patient care and confidentiality to support the mission and goals of OHSU; recognizing emergency or urgent situations and acting immediately and effectively to provide emergency resuscitation and/or treatment; acting as a resource for patient education materials for patients and families; consulting with the Chairman or other faculty to provide up-to-date injury-specific health care information to outpatients; providing high quality customer service to both external and internal customers (patients, referring providers, insurance carriers, internal providers and other OHSU faculty and staff) that meets or exceeds the service standards for the health care industry.
  • This duty includes prompt and professional communication efforts.
  • Face-to-face customer contact skills, crisis management, use of available information technology, standard compliant processing, flexibility in coverage of internal service needs, and continuous application of process improvement methods and skills.
  • Administer clinical research protocols and maintain patient database.

• Current Physician Associate or Nurse Practitioner license and registration with the Oregon Board of Medical Examiners as a licensed Physician Associate/Nurse Practitioner.

• Prescriptive authority (DEA License).

• Current CPR Certification. 

• Excellent communication skills, leadership ability, professional demeanor and excellent organizational skills.

• Skilled in organizational behavior and human resources management.

• Ability to Multi-task and prioritize.

• Ability to work as a team member an interdisciplinary setting.

• Demonstrate effective communications in verbal, written and electronic media.

• Computer/word processing skills.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.