Oregon Health & Science University

Ambulatory Operations Manager

Job Locations US-OR-Portland
Requisition ID
2024-32663
Position Category
Pharmacy
Position Type
Regular Full-Time
Job Type
Unclassified Administrative
Department
Ambulatory Pharmacy
Salary Range
Commensurate with qualifications, experience and internal equity
FTE
1.00
Schedule
Monday - Friday
Hours
8:00 AM - 5:00 PM
HR Mission
Healthcare
Drug Testable
Yes
LinkedIn Job Code
LI-DM2

Department Overview

OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation. We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.

 

OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:

  • Full Time Benefits
    • Covered 100% for full-time employees and 88% for dependents
  • $25K of term life insurance provided at no cost to the employee
  • Several retirement plans to choose from! – Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)
  • 8 paid holidays per year
  • Substantial Tri-met and C-Tran discounts
  • Tuition Reimbursement
  • Annual Raises
  • Employee discounts to local and major businesses
  • Childcare service discounts
  • Employee Resource Groups
  • Growth/Development Opportunities

We want you, apply and work with us today! https://www.ohsu.edu/

 

Reporting to the Director of Ambulatory Pharmacy Services, this position is responsible for the clinical and operational management of Oncology, Infusion, and Research Services at OHSU and partner hospitals. Responsibilities include, but are not limited to, employee supervision; education and training of staff; program development; management of business and professional activities of the pharmacies; quality assessment and process improvement; and maintenance of practice standards, customer service, compliance with accreditation standards and applicable laws and regulations; coordination of pharmacy services with other hospital departments, and teaching of pharmacy interns and residents. Pharmacy services requiring oversight include inpatient adult/pediatric, ambulatory infusion, and clinic services. Off site clinics include but are not limited to Knight Cancer CHO clinics.

Function/Duties of Position

  • Operations Management: Primarily manages the operations of off site clinics in a cost-effective manner, directing day-to-day operations (24/7), delegating responsibility and authority for providing services. This includes on call responsibilities.
  • Supervision of Staff: Recruits, hires, trains, develops, schedules, and supervises assigned staff, develops performance standards, conducts performance appraisal (PE); and recommends salary increases consistent with Hospital policy and procedures
  • Program Design & Development: Development of programs, strategies, facilities and systems for service improvement or expansion in the off site clinics
  • Process/Service Monitoring: Determines, coordinates/delegates, and schedules appropriate assignment of staff to meet workload demands, assuring adequate resources are available. Maintains practice standards, compliance, and accreditation standards and applicable laws and regulations.
  • Process Improvement: Develops new and improved services in the off site clinics through constant evaluation and innovation. Continuously improving services to meet customer needs.
  • Departmental Interdiscliplinary Coordination: Coordinates services in assigned areas with other Pharmacy areas, nursing areas, other Hospital departments, and external agencies to facilitate a smooth continuity of care.
  • Teaching: Coordinates the education and training of pharmacy students and residents as applicable

Required Qualifications

  • Pharmacy, BS, MS, PhD, PharmD
  • PGY2 residency, PGY1 with 2 years of relevant experience, or 5 years of relevant experience
  • Professional Communication, written and verbal
  • Supervision of personnel
  • Contemporary Practice of Pharmacy
  • Licensed Pharmacist in Oregon
  • Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole

  • Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

  • Advanced Degree, work history of involvement in leadership projects
  • Board Certification

Additional Details

  • The incumbent will spend a significant amount of time at a computer terminal. The position must deal with situations on a daily basis with a high degree of intensity. In addition, within the health care setting there can be significant lack of control over the work pace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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