Cascade Life Alliance (CLA) serves to save, enhance, and heal lives through organ donation and transplantation. CLA is the federally designated organ procurement organization serving 84 hospitals across Oregon, southern Washington, and western Idaho.

 

The Hospital Development Coordinator is responsible for enhancing and expanding hospital partnerships in organ donation initiatives. This role involves building relationships with healthcare providers, educating staff on organ donation processes, and ensuring effective collaboration to increase organ donation rates. The HDC will work to optimize the hospital's role in the donation process.

 

Primarily, the HDC focuses on increasing organ and tissue donation rates within hospitals by  educating medical staff on best practices, providing guidance on donation procedures, and fostering a culture that supports organ donation. Through strategic collaboration, the HDC ensures the highest level of quality service and outcomes across the donation service area.

Relationship Management

• Act as the primary liaison between the Organ Procurement Organization (OPO) and hospitals, fostering strong relationships with hospital administrators, physicians, nurses, and other healthcare providers.
• Develop and maintain hospital partnerships to ensure effective organ donation processes and increase organ donation rates.
• Facilitate hospital staff access to EMRs and ensure that all required administrative protocols are followed.

Process Management

• Coordinate and manage EMR access for clinical staff to ensure accurate and efficient tracking of donor cases.
• Provide real-time support for active donor cases, helping internal and external stakeholders.
• Facilitate post-donor case reviews to identify and resolve process variances and share findings with CLA and hospital teams.
• Support hospital committees and task forces focused on advancing organ donation efforts.

Goal Setting & Performance Monitoring

• Lead educational initiatives for hospital staff, including training on organ and tissue donation policies, best practices, and legal requirements.
• Assist in the development and review of hospital organ donation policies, ensuring compliance with federal and state regulations.
• Relay death record review results and collaborate with hospitals to set actionable goals to improve donation outcomes.
• Collaborate with hospitals to set measurable goals for increasing organ donation rates.
• Monitor performance and outcomes, adjusting strategies as necessary to ensure continuous improvement.
• Participate in meetings and activities aimed at maintaining strong hospital engagement and high-quality service standards.

Education:

• Bachelor's degree in marketing, business, communications, education, or healthcare related field.

Experience:

• Two years’ experience in marketing, education, and/or healthcare.
• Must have a valid driver’s license.

Job Related Knowledge, Skills and Abilities (Competencies):

• Strong relationship-building and communication skills to engage hospital staff, leadership and stakeholders.
• Understanding of hospitals systems and critical care environments.
• Driven, analytical, and solution-oriented with a strong sense of perseverance.
• Compassionate, detail-oriented, and proactive, with strong interpersonal skills to navigate conflict resolution and collaborate effectively with individuals, groups, and diverse medical professionals.
• Excellent conflict management, written, and verbal communication skills.
• Strong public speaking skills with the ability to engage and educate diverse audiences.
• Ability to develop and deliver targeted education modules to small or large groups in a clinical setting.
• Capable of working both independently and collaboratively, with accountability to team members for achieving shared objectives.
• Strong strategic thinking and a solid understanding of medical terminology.
• Ability to assess hospital needs and develop effective plans for hospital staff and key stakeholders.

• Experience in education, training, or outreach programs for healthcare professionals.
• At least one year of prior experience in an OPO or healthcare setting.

This position can require extensive travel to our 84 partner hospitals within Cascade Life Alliance’s 111,000- square-mile service area, as well as the ability to work flexible hours, including evenings and weekends as needed.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.