Oregon Health & Science University

DCH/W&C Improvement Manager

Job Locations US-OR-Portland
Requisition ID
2025-33565
Position Category
Professional
Position Type
Regular Full-Time
Job Type
Unclassified Administrative
Department
Quality Management
Salary Range
$89,793.60-$143,416.00 Salary Range
FTE
1.00
Schedule
Monday - Friday
Hours
8-pm - 5-pm
HR Mission
Healthcare
Drug Testable
No

Department Overview

The Doernbecher/Women’s & Children’s Improvement Manager partners with the leadership of DCH/W&C, and OHSU overall to drive the provision of high quality, safe care to all patients served throughout Women’s & Children’s Services. 

Function/Duties of Position

They provide leadership in the strategic deployment and implementation of the OHSU Performance Excellence System (OPEx) in service to OHSU and DCH/W&C’s strategic plan. This role serves as a leader for quality, safety and improvement across DCH/W&C. They provide direct management supervision of the improvement team supporting quality, patient safety & improvement work at DCH/W&C. This includes implementation of daily management systems, training, strategy deployment, and performance improvement methods and tools across DCH/W&C. They possess and develop a deep understanding of advanced problem-solving methods. This role is crucial for fostering a culture of safety, coaching problem solving, engaging interprofessional team in improvement, and using data to drive change.

Required Qualifications

Bachelor’s Degree required.

8-10 years of experience in performance improvement. Previous work in lean methodologies. Previous work in strategic planning. Formal experience in training and coaching.

3-5 years experience directly supervising and managing staff, assigning work, managing capacity.

 

Demonstrate through previous position responsibilities:

  •   Strong facilitation skills and abilities with evidence of successful lean projects.
  •    Evidence of strong and effective coaching, staff development, and management skills
  •   Evidence of excellent written and verbal communication skills
  •   Experience with strategic alignment, use of advanced lean tools and methods, and superb organizational skills
  •   Ability to prioritize and allocate appropriate resources
  •   Expertise in office automation computer software including word processing, power point, spreadsheet, flow diagram, and statistical programs.
  •    Deep understanding of statistical and data analysis

Preferred Qualifications

Bachelor’s Degree in healthcare, science, business, engineering, or statistics.

Master’s degree preferred.

 

RN preferred

5 years in healthcare setting preferred. Experience working with senior leadership at an organizational or service line level.

 

Lean certification, Six Sigma Master Black Belt, Lean Sensei, or other training/coaching certification preferred.

Change Management certification preferred.

Additional Details

  • Comprehensive health care plans. Covered 100% for full-time employees and 88% for dependents for .9 FTE and higher.
  • $25K of term life insurance provided at no cost to the employee
  • Two separate above market pension plans to choose from
  • Paid time off- 208 hours per year (full-time), prorated for part-time
  • Extended illness bank- 64 hours per year, prorated for part-time
  • 9 paid holidays per year
  • Three weeks of paid parental leave
  • Adoption assistance program (up to 5k)
  • Substantial Tri-met and C-Tran discounts
  • Tuition Reimbursement
  • Innovative Employee Assistance Program (EAP)

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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