The Doernbecher/Women’s & Children’s Improvement Manager partners with the leadership of DCH/W&C, and OHSU overall to drive the provision of high quality, safe care to all patients served throughout Women’s & Children’s Services.
They provide leadership in the strategic deployment and implementation of the OHSU Performance Excellence System (OPEx) in service to OHSU and DCH/W&C’s strategic plan. This role serves as a leader for quality, safety and improvement across DCH/W&C. They provide direct management supervision of the improvement team supporting quality, patient safety & improvement work at DCH/W&C. This includes implementation of daily management systems, training, strategy deployment, and performance improvement methods and tools across DCH/W&C. They possess and develop a deep understanding of advanced problem-solving methods. This role is crucial for fostering a culture of safety, coaching problem solving, engaging interprofessional team in improvement, and using data to drive change.
Bachelor’s Degree required.
8-10 years of experience in performance improvement. Previous work in lean methodologies. Previous work in strategic planning. Formal experience in training and coaching.
3-5 years experience directly supervising and managing staff, assigning work, managing capacity.
Demonstrate through previous position responsibilities:
Bachelor’s Degree in healthcare, science, business, engineering, or statistics.
Master’s degree preferred.
RN preferred
5 years in healthcare setting preferred. Experience working with senior leadership at an organizational or service line level.
Lean certification, Six Sigma Master Black Belt, Lean Sensei, or other training/coaching certification preferred.
Change Management certification preferred.
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