This position primarily analyzes and updates registration processes to ensure accuracy of timely billing on accounts. Resolving complex registration issues in multiple settings, which would include knowledge of insurance websites, calling insurance carriers or patients.

• Researching insurance websites for patient eligibility, authorizations and accuracy of effective dates.
• Processing transactions on customer accounts, including account set up in registration, problem resolution and auditing transaction activity.
• Review accounts and charges on multiple levels before claims are sent to clearinghouse.
• Working Smart Edits and reviewing trends to take to management
• Analyzing claims with multiple payers and editing EOB information if incorrect.

Other duties as assigned.

• Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
• Four years of general collection, billing or customer service experience; OR
• Equivalent combination of education and experience.
• Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
• Positions outside of Patient Business Services may not require certification.
• Perform all duties in a manner which demonstrates the ability to work in a collaborative, self-managed, and self directed work-team environment.

Job Related Knowledge, Skills and Abilities (Competencies):

• Accurate data entry skills
• Ability to work with deadlines while remaining calm, flexible and organized.

Education:

• High school diploma or equivalent

Experience:

• Experience with the Epic billing system

Perform all duties in a manner which demonstrates the ability to work in a collaborative, self-managed, and self-directed work-team environment that is work from home.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.