The PAS Resource Specialist is responsible for assuring that appointments and ordered services will be covered by the patient¿s insurance, or if uninsured, the patient is referred appropriately to obtain necessary support. The PAS Resource Specialist provides managed care services for the work unit by providing excellent customer service through prompt and professional communication skills, occasional face-to-face customer contact skills, and excellent problem solving skills. The PAS Resource Specialist also works with patients to help them to understand their insurance benefits and payment obligations.
Job Related Knowledge, Skills and Abilities (Competencies):
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Experience:
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