OHSU is Oregon’s only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon. We are a national research hub, with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portland’s largest employer. And as a public organization, we provide services for the most vulnerable Oregonians, and outreach to improve health in communities across the state.

This position provides support to the Specialty Pharmacy Program and other teams to support patient access to

medications. The position is the point of contact for many interdisciplinary teams. The position prioritizes time

sensitive duties, is responsible for adhering to standard work, and operating with accuracy and accountability.

• Follow workflows to process incoming prescription orders to determine coverage, seek authorization, assist with financial support identification and application, and process refill requests per protocol.

• Provider telephonic outreach and electronic outreach to patients, providers, pharmacies, manufacturer programs and others as needed to complete tasks.

• Manage incoming assigned tasks and follow up on assigned tasks over time to ensure complete resolution.

• Cover work assigned to other team members as needed to support operations and expected turn around times.

• Triage work appropriately to pharmacists, technician team members, interdisciplinary team members.

• Utilize the electronic medical record as well as other platforms to gather information and document per team standards.

• High School Diploma, active State of Oregon Pharmacy Technician License AND
• 1 year of pharmacy work experience, or equivalent additional education; AND
• Certification from the national Pharmacy Technician Certification Board OR
• National Healthcareer Association. Certification must be maintained.

Job Related Knowledge, Skills and Abilities (Competencies):

• Computer keyboarding skills. 

• Ability to read and understand medical-related terms.

• Ability to perform basic pharmaceutical mathematics calculations.

• Skill at manipulating small objects, e.g., needles, syringes, ampules.

• Ability to establish priorities in workflow.

• Good interpersonal communication skills.

• Ability to work under supervision of diverse Pharmacists. 

• Formal pharmacy technician training program
• Medical office setting experience or health system experience
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature.
• Microsoft application knowledge (Word, Excel, Visio, Outlook)

Possible exposure to hazardous chemicals and noise. Understand the difference of non-hazardous and hazardous medications; safely handle hazardous medications per regulatory guidelines. Flexibility in scheduling of shift times. Accountability for accuracy associated with performance of the duties to this position.