The Patient Safety Specialist takes an active role in the implementation of the Patient Safety Plan and the daily

operations of the Patient Safety and Clinical Risk Program. The Specialist works with others within the facility to implement effective practices designed to reduce error, create realiable systems, identify improvement opportunities, mitiate risk, and improve patient outcomes. Specific duties include: clincal reviews of patient safety incidents; conducting case reviews, Root Cause Analyses, and Failure Mode, Effects, and Criticaliy Analyses; performing quantitative and qualilitative analyses of incident reports, claims reports, and survey data; working with leadership and departments to effectively implement and maintain National Patient Safety Goals; interacting with external safety organizations including UHC and the Oregon Patient Safety Commission; and working with clinical departments and units to create patient safety plans and programs. The Specialist works closely with the Patient Safety Program Manager, the Quality Management Director, and the Chief Medical Officer.

Program Coordination

• Work with the Patient Safety Program Manager to implement componets of the Patient Safety Plan.
• Work to assure that we are meeting external patient safety requirements including National Patient Goals, Oregon Patient Safety Commission requirements, and participation requirements with the PSO. 
• Serve as the facilitator with assigned projects and priority areas.
• Develop and maintain work plans for assigned projects and priority areas.
• Provide project management, change management, and performance improvement methodology expertise including daily management systems to assigned areas. 

Analysis and Reporting

• Conduct on-going and focused analyses with patient safety incidents to help indentify priorities, improvement opportunities, trends, and improved performance
• Develop dashboards and reports for Clinical and Hospital Departments, the Quality and Safety Exectuive Committee, the Clinical Risk Committee, and the Administrative Team.
• Extract data for internal/external reporting and provides data and analysis to Clinical and Hospital Departments, Oregon Patient Safety Commission, and PSO.
• Conduct analysis on critical incidents as requested.
• Utilize external databases and resources (UHC, PSO, Oregon Patient Safety Commission, The Joint Commission) to benchmark performance and idenitfy best/better practices.

Event Management

• Review PSIs on a regular basis and conduct further analysis, investigation, and action planning as appropriate.
• Work with department leadership to follow-up on reported events and complete action plans including communication back to the event reporter 
• Lead and complete Root Cause Analyses, Case Reviews, and Failure Mode Effects and Criticality Analyses as assigned and as necessary
• Collaborate with Risk Management, the Patient Advocate Office, and the Business Office, as appropriate.

Education:

• Bachelor's Degree in Healthcare Related Field

Experience:

• Minimum 3 years recent clinical healthcare experience in a hospital setting. 
• Experience that demonstrates expertise in patient safety concepts and practice including conducting Root Cause Analyses, FMECA, and/or TJC National Patient Goals.

Job Related Knowledge, Skills and Abilities (Competencies):

• Excellent knowledge base of quality improvement processes and tools. A proven record of accomplishment of strong leadership skills to ensure that improvement processes stick, priorities established, and performance goals are met. 
• Systems knowledge and experience in identifying root causes and developing reliable and safe systems.
• Excellent knowledge understanding of statistical analysis and reporting practices pertinent to stable and high performing systems. 
• Evidence of leadership, creativity, initiative and a diplomatic communicator. Ability to effectively work with and communicate with staff in all levels of the organization. 
• Expertise in presenting technical reports and leading group discussions with clinicians and administrators 
• Evidence within last 2 years of working with teams requiring self-direction and excellent written and verbal communication skills. 
• Proficiency in office automation computer software including the Microsoft Office Suite of products.

Education:

• Bachelor of Science in Nursing
• Master’s Degree or evidence of progression toward an advanced degree.

Experience:

• Hospital Acute Care, Critical Care, Surgery, or Medication Management Experience

Job Related Knowledge, Skills and Abilities (Competencies):

• Knowledge and experience in Lean, Human Factors, Simulation, and Project Management 
• Knowledge and experience with program evaluation, qualitative and quantitative analysis, and conductive focus groups. 
• Knowledge of Staticial Process Control

Normal office environment. Generally follows M-F 0800-1700 workweek with variability depending on Clinical Department and project needs.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.