This position supports OHSU patients with access to medications. Functions as a liaison and a point of contact

for various pharmacy operations and interdisciplinary team members. Facilitate and prioritizes time sensitive

duties which may include but are not limited to pharmacy program support and operational procedures. Person

working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in

these areas.

• Process medication assistance requests from patients, providers, pharmacists and clinic staff. 
• Provide telephonic support for various programs including but not limited to Medication Assistance, Specialty Pharmacy Program and prior authorizations 
• Provide telephonic outreach to patients for Specialty Pharmacy Program including but not limited to program introduction, enrollment, and refill reminders 
• Coordinate medication delivery of manufacturer-provided assistance product o including but not limited to receiving freight, verifying FedEx delivery information and outreach to manufacturers to verify receipt.
• Provide support to specialty pharmacy clinics, including submitting documentation to support prior authorization and medication assistance 
• Demonstrate understanding of integrated health record documentation, reporting, as well as utilization of multiple system platforms.

• Perform other technician duties or support other clinical areas based on operational needs. 

   

• Perform daily activities specifically related to triage procedures or program specific procedures

• High School Diploma, active State of Oregon Pharmacy Technician License AND
• 1 year of pharmacy work experience, or equivalent additional education; AND
• Certification from the national Pharmacy Technician Certification Board or National Healthcareer Association. Certification must be maintained.
• Must possess computer keyboarding skills. 

Job Related Knowledge, Skills and Abilities (Competencies):

• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Skill at manipulating small objects, e.g., needles, syringes, ampules.
• Ability to use mechanical system for transfer of fluids.
• Knowledge of and skill at application of aseptic technique.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists.

• Formal pharmacy technician training program
• Medical office setting experience or health system experience
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature.
• Microsoft application knowledge (Word, Excel, Visio, Outlook)

Possible exposure to hazardous chemicals and noise. Understand the difference of non-hazardous and hazardous medications; safely handle hazardous medications per regulatory guidelines. Flexibility in scheduling of shift times. Accountability for accuracy associated with performance of the duties to this position.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.