Reporting to the Operations Manager Specialty Pharmacy Services, this position is responsible for the provision of specialized clinical and/or MTM services to patients in a community/ambulatory setting. This position is responsible for providing refill authorization services to ambulatory clinics, supervision of support staff and ensuring compliance with all legal, regulatory and institutional directives. This pharmacist will interact directly with prescribers and clinic staff to develop an interdisciplinary approach to patient care. Additionally, the pharmacist will be responsible for the development and implementation of pharmacy program opportunities and will be expected to contribute to the financial viability of the program, department and institution.
Participates in committees supporting refill authorization protocols and Epic development of tools to support workflows.
Assists in the development, maintenance and implementation of pharmacy programs to support overall services for patients
Assists with devising, developing and operationalizing programs to ensure proper use of medications and continuous quality improvement.
Collaborates with business intelligence group to provide appropriate reporting of program outcomes
Provides necessary support for service level agreements with ambulatory clinics
Job Related Knowledge, Skills and Abilities (Competencies):
The pharmacist will experience competing demands on their time from the volume of requests and will need to effectively multi-task and prioritize demands. The pharmacist must deal with time constraints and need to exercise clinical judgement on a daily basis. The expectation will be to provide clinic staff and patients with excellent customer service. Additionally, within the healthcare setting there can be a significant lack of control over the work pace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress.
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