The Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to support and enhance safety, patient experience, communications, and efficiency on nursing units. The HUC, under the direct supervision of the Nurse Manager or Charge Nurse, performs general non-clinical duties and specific services necessary to expedite the efficient functioning of the nursing unit consistent with the philosophy, goals, policies and procedures in the nursing department and OHSU.
1.SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and Patient and Family Centered Care across the continuum to promote service excellence to foster exceptional experiences for our patients
Greet and screen visitors
Update whiteboards and call boards
Maintain census in Epic
Conduct safety/environment of care surveillance
Label medication bins
Post Fall Risk and Isolation signs
Print wrist bands
Manage telemetry boxes
Facilitate patient and family experiences
2.COMMUNICATIONS & OPERATIONS - Support operations necessary to meet the needs of the unit.
Communicate in a respectful, caring and non-judgmental manner.
Facilitate unit communications
Answer phones
Assist with paging
Make nurse-call assignments
Manage Vocera wireless communication devices
Schedule VIP (hospital transport) requests
Assemble/disassemble charts
Report and track equipment requiring maintenance
Order and stock office supplies
Send/receive materials in P-tube
Place Equipment Pool orders
Reconcile Epic downtime entries (census)
Fax written orders (as requested)
3. RESOURCE - Serve as a resource to the unit to expedite the efficient functioning of the unit.
Request and track ITG/Facilities work orders
Make staffing calls at direction of Charge Nurse or Manager.
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