The pharmacy clerk greets customers, receives monies and makes change in exchange for goods or services;
operates a cash register, may be required to balance cash and other methods of payment to revenue in accordance with OHSU and Pharmacy Department Policies and Procedures on cash handling, as well as applicable Board of Pharmacy regulations.
Greets customers and assists in locating prescriptions for sale.
Receives monies or processes credit cards or other payments in the pharmacy. Is accurate in totalling purchases, collecting the correct amount and making accurate change.
Facilitates end of day reports and ensures that appropriate monies are in the tills for the start of the next day's business. Is accurate in reporting receipts.
May be assigned to routine tasks not involving the handling of medications.
May answer the telephone and provide the public with general information and directions.
Provides excellent customer service to customers.
Routinely telephones customers to remind them to pick up.
Job Related Knowledge, Skills and Abilities (Competencies):
The pharmacy cashier will experience competing demands on their time from pharmacy customers and will need to effectively multi-task and prioritize demands. The expectation is to provide customers with exceptional service at all times. Additionally, within the healthcare setting, there can be a significant lack of control over the workplace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress.
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