This position is responsible for providing the primary functional direction and overall monitoring of the OHSU
Management system reporting processes. This role leads continuous improvement of the effectiveness and efficiency of the OMS reporting processes. The program technician is responsible for managing projects that ensure conformity to management review requirements within ISO 9001 and NIAHO Quality Management standards as required for continued hospital accreditation.
This position plans, directs, coordinates, and delivers program activities working closely with stakeholders (within Quality Management and Regulatory Affairs, especially Co-Chairs of the OMS Oversight Committee(s) and OMS Management Governance Council).
The program technician must effectively understand team dynamics, contribute to the team’s ability to align, remain agile and make improvements in a changing health care environment. This role’s success is dependent on the ability to form relationships and thrive within a team environment while being accountable for individual performance.
The program technician leads problem-solving and decision-making activities within the scope of the maintaining and maturing OMS reporting processes. They will design and guide the change management process, taking reasonable and prudent actions to accomplish agreed upon intended outcomes.
Program Coordination
Program Monitoring
Teamwork, Facilitation, and Change Management
Miscellaneous/Other Duties as Assigned
Five years of experience with responsibility for program or project monitoring and coordination. The experience must have included program evaluation responsibility.
A bachelor’s degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience.
Job Related Knowledge, Skills and Abilities (Competencies):
Work normal business hours (M-F 0800-1700) with variability depending on project needs.
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