Oregon Health & Science University

Ambulatory Operations Manager

Job Locations US-OR-Portland
Requisition ID
2025-34704
Position Category
Pharmacy
Position Type
Regular Full-Time
Job Type
Unclassified Administrative
Department
Ambulatory Pharmacy
Salary Range
$131,372.80 - $223,308.80 annually (Commensurate with qualifications, experience and internal equity)
FTE
1.00
Schedule
Monday - Friday
Hours
8:00am - 5:00pm
HR Mission
Healthcare
Drug Testable
Yes
LinkedIn Job Code
#LI-DM2

Department Overview

Reporting to the Director of Pharmacy services, this position is responsible for the day-to-day management of oncology and infusion pharmacy services at OHSU and partner hospitals. This person oversees all medication inventory, operational, facility, and compliance related requirements of all licensed pharmacies and associated remote dispensing locations. Off site clinics are in scope and are not limited to Knight Cancer CHO clinics. This person may act as or support team members who are registered with the Board of Pharmacy as Pharmacists In Charge. Responsibilities include, but are not limited to, employee supervision; program development; policy revision and development; management of business and professional activities of the pharmacy; quality, safety, and process improvement work; maintenance of practice standards and compliance with accreditation standards as well as applicable laws and regulations; and coordination of pharmacy services with interdisciplinary team members. This position rotates on-call responsibilities.

Function/Duties of Position

Clinical/Operations Management:

  • Primarly manages operations of ambulatory services in a cost-effective manner, directing day-to-day operations (24/7), delegating responsibility and authority for providing services, problem- solving issues identified by staff and internal/external stakeholders, and coordinate services in assigned areas with interdisciplinary teams. This includes on-call responsibilities.

Departmental Interdiscliplinary Coordination:

  • Facilitates patient care services by collaborating with all pharmacy department staff, other healthcare team members and hospital departments, as well as external agencies to ensure continuity of care.

Program Design & Development:

  • Develops and/or redesigns facilities, systems and policies/procedures to support service improvement or expansion. Identifies opportunities for value analysis.

Quality and Safety:

  • Develop and monitors dashboards and quality metrics related to pharmacy department and service area(s) goals. Participates in the development and implementation of the Department of Pharmacy's strategic plan in alignment with the OHSU Health's mission, vision, and values. Practices Performance Excellence (OPEX) for daily management and continuous improvement.

Regulatory & Compliance:

  • Manages, develops, implements, and maintains necessary policies and procedures, process improvements, training, and monitoring activities to ensure operations are compliant with appropriate laws, regulations, and organizational policies.

Supervision of Staff:

  • Recruits, hires, trains, develops, schedules, and supervises assigned staff. Develops performance standards, conducts performance appraisal (PE); and recommends salary increases consistent with hospital policy and procedure.

Required Qualifications

  • Licensed Pharmacist in Oregon
  • Pharmacy, BS or PharmD
  • PGY2 residency, PGY1 with 2 years of relevant experience, or 5 years of relevant experience

Job Related Knowledge, Skills and Abilities (Competencies):

  • Professional Communication, written and verbal
  • Supervision of personnel
  • Contemporary Practice of Pharmacy

Preferred Qualifications

  • Advanced Degree, work history of involvement in leadership projects
  • Board Certification

Additional Details

The incumbent will spend a significant amount of time at a computer terminal. The position must deal with situations on a daily basis with a high degree of intensity. In addition, within the health care setting there can be significant lack of control over the work pace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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