The Advice and Counsel Center Partner (ACC/ER Partner) serves as a partner and consultant to the organization providing guidance, training and education, collaboration, and support through a variety of Employee and Labor Relation issues including, but not limited to – employee misconduct, drug diversion and workplace impairment, policy violations, performance deficiencies, social media issues, FMLA violations, FLSA violations, contract management, grievance management, and ethical and workplace violence issues. In addition, the role serves as a consultant and collaborates with all functions of Human Resources such as Business Partners, Labor Specialists, and the HR Service Center. The position shall also be responsible for responding to concerns submitted through a variety of paths (EthicsPoint, emails, calls...), routing such concerns to the appropriate partner or department, provide advice and consultation for concerns received, managing the investigatory process and support OHSU’s policies, procedures, and behavioral expectations throughout these processes. Finally, this position will be responsible for ensuring documentation is maintained in the employee relations case management system and that all communications are reviewed, provided to the employee, and if necessary submitted to the union.

Key Responsibilities & Performance Standards:

• Respond to reported concerns, support the investigation process, provide consultation, facilitation, and guidance on a variety of employment and labor relation matters.  Maintain appropriate confidentiality. 
• Resolve complex or sensitive employee and labor relations issues, including those relating to conflicts, attendance, code of conduct issues, and performance concerns, as assigned. Partner with other experts in HR, Legal, OCIC, Integrity and Public Safety to ensure a holistic understanding and approach to the situation.
• Manage and maintain cases and documentation in the employee relations system.
• Support leadership by attending grievance meetings. Provide guidance and recommendations for grievance responses.
• Consult with Labor Relations on complex grievances and difficult cases.
• Support the organization by providing equitable, timely, and consistent interpretation and guidance on HR policies and procedures, employee and labor relations matters, performance management conversations and documentation, conflict resolution, discipline, grievances, arbitrations, and other employee relations services.
• Build a collaborative relationship with the organization by providing exceptional service to each mission.
• Apply a diversity, equity, and inclusion lens to identify any themes and trends, design and deliver interventions, and drive continuous improvement in organizational strategies and effectiveness of Employee Relations.
• Coordinate with OCIC (Office of Civil Rights Investigations and Compliance) and Occupational Health to provide the needed support for reasonable accommodations and ensure associated situations are identified prior to making employment decisions on items related to accommodation requests.
• Recommend and draft new and updated policies, procedures, and bargaining concepts.
• Participate in collective bargaining if needed and assigned.

• Bachelor’s degree in business, HR or related field, and/or equivalent combination of education, experience, and training; and
• Bachelor’s degree in business, HR or related field, and/or equivalent combination of education, experience, and training; and
• Demonstrated ability to conduct investigations, in a respectful and professional manner, while upholding OHSU values, policies, procedures, and documentation standards.
• Strong understanding and application of federal, state, and local employment and labor laws.
• Ability to guide leaders in making employee relations decisions which are in alignment with the organizations policies and procedures as well as legal obligations.
• Willingness and ability to provide training to leaders.
• Effective conflict resolution skills and the ability to navigate sensitive, emotional, and/or difficult situations with empathy.
• Ability to draft concise and factually accurate reports and documents.
• Knowledge of investigatory best practices and ability to understand how different perspectives, experiences, and cultures affect the situation and investigation process.
• Ability to develop and maintain an equitable and inclusive workplace through interactions, decisions, and recommendations.

• Experience working in a unionized healthcare or education environment, is preferred.

This is a remote role with limited travel to Portland Oregon.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.