OHSU is Oregon’s only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon. We are a national research hub, with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portland’s largest employer. And as a public organization, we provide services for the most vulnerable Oregonians, and outreach to improve health in communities across the state.
The purpose of this position is to greet and “arrive” patients presenting to the Emergency department, interview patients to obtain demographic, accident, and financial information in order to facilitate patient care and support front end billing activities. This position supports Oregon Health & Sciences University’s mission by providing excellent customer service to every patient, patient families, visitors, and staff who present to any area of the Patient Access Services Department, either in person, via telephone, or over electronic communications.
Patient Registration:
Insurance Verification/Financial Clearance:
Customer Service:
Other Duties as Assigned by department
Knowledge and Skills Required:
Hours of Work: Shift assigned based on position posting. The Emergency Department is open 24 hours, 7 days a week, including all holidays. Position will work weekends and holidays, based on department need. Possibility of exposure to human tissue and bodily fluids. Temperatures can vary and staff should be prepared to layer to accommodate for personal comfort.
Physical Demands & Equipment Usage:
This position requires continuous use of hands to enter data using a computer keyboard and mouse. Requires sitting, standing, and walking for extended periods of time, up to 8-10 hours a day, as position is extremely mobile. It requires use of a telephone headset for call answering. Requires the use of a portable cart with computer to push and pull around department.
Benefits:
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