This position provides support to the Specialty Pharmacy Program and other teams to support patient access to

medications. The position is the point of contact for many interdisciplinary teams. The position prioritizes time

sensitive duties, is responsible for adhering to standard work, and operating with accuracy and accountability.

• Follow workflows to process incoming prescription orders to determine coverage, seek authorization, assist with financial support identification and application, and process refill requests per protocol.

• Triage work appropriately to pharmacists, technician team members, interdisciplinary team members.

• Provider telephonic outreach and electronic outreach to patients, providers, pharmacies, manufacturer programs and others as needed to complete tasks.

• Manage incoming assigned tasks and follow up on assigned tasks over time to ensure complete resolution.

• Utilize the electronic medical record as well as other platforms to gather information and document per team standards.

• Cover work assigned to other team members as needed to support operations and expected turn around times. 

• Other Duties as Assigned

• High School Diploma, active State of Oregon Pharmacy Technician License AND

• 1 year of pharmacy work experience, or equivalent additional education; AND

• Certification from the national Pharmacy Technician Certification Board or National Healthcareer Association. Certification must be maintained.

Job Related Knowledge, Skills and Abilities (Competencies):

• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Skill at manipulating small objects, e.g., needles, syringes, ampules.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists.

• Formal pharmacy technician training program
• Medical office setting experience or health system experience
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature.
• Microsoft application knowledge (Word, Excel, Visio, Outlook)

Possible exposure to hazardous chemicals and noise. Understand the difference of non-hazardous and hazardous medications; safely handle hazardous medications per regulatory guidelines. Flexibility in scheduling of shift times. Accountability for accuracy associated with performance of the duties to this position.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.