The Workplace Violence Prevention Trainer plays a critical role in advancing a culture of safety, respect, and well-being across OHSU.

 

This position is responsible for delivering high-quality, in-person training to employees as part of OHSU’s comprehensive Workplace Violence Prevention Program. As a certified Master Trainer in OHSU’s vendor-provided curriculum, the Trainer facilitates live sessions focused on de-escalation, personal safety, trauma-informed communication, and effective response to workplace violence.

 

This role is central to ensuring that all staff are equipped with the knowledge and skills to prevent and respond to disruptive or violent situations.

 

In addition to training delivery, the Trainer supports program sustainability by mentoring internal facilitators, maintaining certification standards, and collaborating with Occupational Health leadership to ensure alignment with regulatory requirements, institutional goals, and adult learning best practices.

Housed within Occupational Health and works closely with key stakeholders including Public Safety, Human Resources, Legal, and union partners.

 

This position is essential to building and sustaining a psychologically safe workplace where all OHSU employees feel informed, protected, and empowered to thrive.

Key Responsibilities & Performance Standards

 

Training Delivery & Facilitation

• Deliver and facilitate in-person training sessions to employees across OHSU, tailored to varying risk levels.
• Adapt training methods to accommodate diverse job roles and learning styles.
• Ensure training content complies with local, state, and federal regulations, providing consistent instruction and recommendations.
• Facilitate train-the-trainer sessions for approved internal facilitators and serve as a coach to ensure ongoing curriculum alignment, instructor confidence, and program sustainability.

Training Coordination & Management

• Assist in the development of training schedules in collaboration with department leadership.
• Create trauma-informed, inclusive learning environments that promote psychological safety and active engagement.
• Address learner questions and concerns with empathy and professionalism, escalating issues as appropriate.
• Serve as a subject matter expert and resource on managing escalating patient behaviors.
• Collect data on training coverage and key metrics to ensure effectiveness and impact.

Integration & Stakeholder Engagement

• Collaborate with stakeholders and Occupational Health leadership to align training initiatives with organizational strategies and requirements.
• Provide consultation and short in-service trainings for high-risk teams, new leadership, or as post-incident support.
• Collect and analyze participant feedback and post-training survey data to inform continuous improvement efforts.
• Recommend adjustments to training delivery, session length, or instructional methods based on learner outcomes and satisfaction metrics

• Bachelor’s degree in related field or equivalent experience; AND 
• 3 years experience providing training, course design and web development including online courses, instructional design, technical writing, and understanding of theories, tools and methods of adult learning;  OR
• An equivalent combination of education and experience; AND 
• Possesses strong presentation skills or public speaking experience to communicate information and ideas clearly verbally and in writing based on the needs of the audience. 

• 2-3 years of experience facilitating live, instructor-led training for adult learners in professional or healthcare settings.
• Demonstrated experience in de-escalation, workplace safety, behavioral health, or a closely related topic area.
• Experience working in multidisciplinary teams and supporting efforts involving sensitive, confidential, or trauma-related subject matter.
• Knowledge of workplace violence prevention principles, de-escalation strategies, and employee safety protocols.
• Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint) and Windows operating systems.
• Strong attention to detail with the ability to maintain accurate documentation and records.
• Excellent organizational skills, including the ability to prioritize multiple tasks, manage deadlines, and work independently.
• Flexible and adaptable; able to respond effectively to changing priorities and emerging needs.
• Familiarity with healthcare-specific regulatory environments (local, state, and federal).
• Experience working in or with mental health or behavioral health environments.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.