Under the general direction of both the Senior and Assistant Director of Diagnostic Imaging, the Manager of MRI is responsible for the daily leadership and operations management for the department and all locations where MR services are performed. While the range of duties and responsibilities is broad and varied, the position’s major responsibilities are managing all day-to-day operations including the delivery of care, human resource management, capital and operational budgeting, equipment oversight, financial management, MR Safety and all PI activities. Scope of management responsibility includes oversight and direct responsibility for a total of 9 MRI Systems with a combined total of 40 FTE; performing 43,000 exams and generating $107M in Gross Revenues with an Operational Budget of over $7M.

 

The Manager is a positive, effective member of the Diagnostic Imaging Department’s senior management team, fostering a customer/patient focused perspective and ensuring a strong commitment to organizational service standards. The individual maintains collaborative multi-disciplinary relationships within and outside of the organization. Serves as an important member of the Department’s Senior Management team to address and resolve broad management/administrative issues such as planning for future programs and services, procedure coding and revenue capture, cost monitoring and control, patient scheduling, patient and staff safety, workflows, operational monitoring, regulatory compliance, public relations and the overall timeliness and quality of services provided to customers in assigned sections and across the department. The Manager consults and collaborates with other members of OHSU leadership to ensure the effective integration of strategic objectives, performance management, PI and technological performance. This manager role is active within their respective modality and demonstrated by active participation in national and/or regional committee and/or presenting at industry related meeting.

Management of Staff and Service

• Orient applicants and/or new employees on the overall job requirements, policies and work procedures. 
• Interview and hire qualified job applicants. 
• Counsel employees on unsatisfactory performance and/or work behavior.
• Responsible for staff retention, which includes ongoing staff monitoring and counseling employees at risk of ending their appointments
• Administer formal disciplinary action, up to and including discharge
• Prepare formal performance evaluations and/or GROW conversations, discuss performance results with employees, Medical Section Chief(s), and Director.
• Delegate work duties and responsibilities.
• Approve time off and work schedules to ensure proper staff coverage.
• Maintain time records and submit proper information to the payroll department. 
• Work in conjunction with Radiologist leaders and OHSU management and staff to develop materials used to teach the technological staff
• Coordinate training of new staff technologists, maintain staff competency and coordinate the training necessary to keep technical staff current with the latest technological advances. 
• Ensure completion of annual competencies. Maintain training records
• Ensures department services are expediently delivered through effective organization of staff and workflow.
• Resolves problems and communicates in a positive and effective manner with all staff, patients and visitors.
• Oversees and ensures staff schedules are available according to schedule
• Provide regular staff meetings and ensure written meeting minutes/summaries are maintained.

Staff Competency, Image Performance and Management

• Ensures quality images are provided with accuracy, efficiency and timely follow through of exams.
• Maintains level of technical knowledge and ability to provide scanning assistance in MRI as necessary. 
• Ensures imaging equipment and work areas are neat and clean to meet compliance with all related regulatory standards 
• Demonstrates technical expertise to create and manage complex imaging protocols, and may include or delegate to technical staff. 
• Demonstrates an understanding of specific normal anatomy and abnormal pathology to aid in the diagnosis of disease.  Must be able to decide on the completeness and quality of the patient’s studies when working independently of a Radiologist
• Demonstrates knowledge on patient positioning for MRI examinations with a high regard for patient safety, care and comfort. Demonstrates understanding of appropriate selection of coil, technology and protocol for specific examinations.
• Serves as MRI Safety Officer inclusive of holding national credential demonstrating expert level competency for MRI Safety. 
• Ensures all aspects of scanning duties, including data entry into the radiology information system and the hospital billing system are completed appropriately.
• Demonstrates competent knowledge and skills in the use of all MRI scanners and related ancillary equipment within the MRI Department. Stays current in regards to new MRI technology, hardware and software upgrades.
• Meets all MRI Technologist competencies.
• Ensures that staff inform patient and/or family of all needed information concerning the exam performed.
• Assists in the rotational training of Radiology students.  
• This position also provides technical support and other related duties for MRI clinical research studies.
• Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence.

Management of Budget, Billing and Supplies 

• Prepare the capital and operating budgets (revenue and expense) for assigned areas of responsibility.
• Analyze monthly operating and financial statements for areas of responsibility. Note variances in operating expense or revenue production and determine actions to resolve variances when variances fall outside of limits of budget tolerance.
• Responsible to meet budgetary targets including operating costs and revenue production.
• Monitor flow of OHSU component patient charges and intervene as necessary to ensure timely, accurate and comprehensive flow of patient billing information.
• Participate in the selection and initiate purchase of major and minor capital equipment items.
• Responsible for acquiring, managing and ensuring optimal usage of consumable supply inventories for areas assigned.
• Work to reduce inventories and reduce costs through standardization and selection of lowest cost supplies consistent with acceptable levels of quality.

Department Senior Management/Leadership Responsibility 

• Engages with staff and participates in department recognition activities and events.
• Responsible for knowledge and understanding of all represented employee contract agreements
• Leads and participates department focused committees geared toward staff development, engagement and satisfaction.
• Leads by example and sets positive example for co-workers.
• Demonstrates support of OHSU, hospital and department policies, procedures and goals.
• Provides project management consultation based on key components such as MRI safety and MRI patient flow.
• Conducts and leads MRI Safety Training/Screening (specialized classroom training) for External OHSU non-employees; construction, vendors, contract groups and other contractors, as well as OHSU internal groups (EVS, CTS, Facilities, Public Safety) geared toward increasing knowledge and understanding of MRI environment and improving safety.
• Supports management decisions in a positive manner.
• Employs PI principals to promote staff involvement, customer service and departmental efficiency.
• Applies OPEx leadership tools and concepts
• Active participator in industry/modality specific committee, groups, meeting and/or presenting to the same.
• Active expert consult to regional/area MRI departments for workflows, MRI safety, protocols, and job aides.

• Bachelor’s Degree or Equivalent years’ experience (3 years demonstrated progressive Imaging leadership)

• Graduate of ARRT approved training program and/or graduate of ARMRIT program 

• Min 2 years supervisory experience 

• Min 2 years of dedicated MRI technologist experience.

• Experience working in a Level I / II Trauma Center, or equivalent 

• Demonstrate knowledge in the understanding of cross-sectional anatomy. 

• Have the ability to make independent decisions regarding patient care and the completeness and appropriateness of exams ordered.

• Good judgment, decision-making skills, and good organization and communication skills.

• Have the ability to demostrate critial thinking and problem solving skills.

• Must be able to stand, lift, and move patients. 

• Have a working knowledge of MRI physics and principles.

• Familiarity with and be accountable to maintaining Hospital/Departmental Accreditation requirements. 

• ARRT, RT/R, MR Registered

• MR Safety Officer Certification w/in one year of hire

• OBMI License

• CPR 

• Certified Radiology Administrator (CRA)

This position works in a busy environment with a lot of interruptions, multiple demands and people interactions. It requires being exposed to noise, radiation, magnetic field and human tissue/fluids.

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.