The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of General Surgery. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient’s representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor.
Key Responsibilities & Performance Standards
Three years’ experience in a hospital or hospital based clinic setting, AND
High School diploma or equivalent, AND
Current BLS certification at hire, AND
One of the following four:
For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.)
MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include:
Any applicable certifications or licensures must be maintained for the duration of employment.
In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate.
Ability to work independently and as a member of the team, including leadership.
Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families.
Software Powered by iCIMS
www.icims.com