The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enable OHSU to effectively manage information to accomplish its missions.

 

The Epic Healthy Planet Population Health Build Analyst plays a critical role in designing, building, and optimizing Epic's Healthy Planet module to support organizational population health strategies and value-based care initiatives. This position collaborates with clinical, operational, and technical stakeholders to configure solutions in Epic, integrate actionable data, and enable care teams to improve outcomes across patient populations.

System Build and Maintenance

• Facilitate customer requests for new or changed solutions.  Develop options with recommendations, create functional specifications including performance requirements, create and execute test plans to confirm delivered functionality.
• Ensure data integrity and validity of the Epic application.
• Define system standards to be followed by other analysts such as database record numbering and naming conventions, technical documentation and specifications, technical build migration to production system.
• Analyze Epic functionality to simplify processes, improve the flow of data, and make use of enhancements.
• Design and build customized functionality based on workflow recommendations.
• Perform Epic Ambulatory, Cheers, and Healthy Planet build and maintenance as assigned per the OHSU Population Health Distribution Matrix.
• Develop test plans/documentation, conduct testing and validation as appropriate.
• Perform assessment and testing; write documentation in preparation for system upgrades.

Project Management:

• Assume project management responsibilities for medium to large projects.
• Follow all Project Management standard processes.
• Complete all standard Project Management documentation.
• Communicate status, progress, issues and roadblocks to project sponsors and managers as appropriate.
• Ensure that all components of a project plan are completed including design, build, testing, validation, training, and communication.

Problem Resolution

• Respond to customer problems and issues, either by Support Desk referrals or direct customer contact.
• Communicate problem progress, resolution, and document in Jira as appropriate.
• Analyze problems to determine if it is necessary to resolve, if needed, escalate it to Epic TS. 
• Manage assigned Jira tickets to ensure resolution or closure of tickets in a timely manner.
• Communicate with Epic TS on the prioritization of issues to meet OHSU needs. 

Epic Certification and Professional Development

• Achieve and maintain EpicCare Ambulatory or Healthy Planet Certification. Obtain Epic Badges in relevant areas, such as Epic Certified HEDIS, Epic AI, Epic Cheers, Value-Based Analytics.
• Complete New Version training on the required schedule.
• Attend related classes to manage assigned projects. 

Other duties as assigned.

• Master’s degree in computer science, a related field, or a clinical field and four years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Bachelor’s degree in computer science, a related field, or a clinical field and six years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Associate’s degree in computer science, a related field, or a clinical field and seven years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.

Experience

• Epic Healthy Planet or Ambulatory hands‑on build experience.

• Understanding of My Panel Metric (MPM) build and configuration.

• Understanding of Epic registry structures, reporting tools, system architecture, and population health workflows.

• Epic Reporting Workbench and SlicerDicer experience including adhoc analysis.

• Experience in healthcare IT, Epic implementation, or clinical environments.

• Strong analytical skills with experience in clinical/operational data and reporting.

Knowledge, Skills, and Abilities

• Ability to work in a highly autonomous role by demonstrating self-motivation and creativity in design approach.
• Ability to function effectively in a very dynamic team environment.
• Ability to proactively pursue problem resolution to satisfy customer needs.
• Ability to proactively discover/test/analyze new EpicCare and Healthy Planet application enhancements/features independently.
• Ability to provide highly critical quality analysis and testing of new software applications or feature (including beta testing.)
• Ability to manage multiple complex tasks efficiently while successfully meeting assigned deadlines.
• Ability to work with users to accurately assess and diagnose system problems as defined by the user.

Certifications

• Certification in Epic Ambulatory or Healthy Planet within 9 months of hire. 

• Additional certifications for Certified HEDIS, Cheers, and Regulatory Quality Metrics within 15 months of hire.

• Epic Cheers build experience.

• Epic Regulatory Quality Metric build experience.

• Epic Certified HEDIS build experience.

• Epic Healthy Planet Certification.

• Epic Ambulatory Certification.

• Experience with authoring SQL queries from Clarity or Caboodle for adhoc analysis and build validation.

• Experience authoring reports in a 3^rd party BI tool such as Microsoft Power BI.

• 3+ years of experience in Healthcare Information Systems analysis, development and implementation, specifically EpicCare and/or Epic Healthy Planet.
• Working knowledge of hospital operations and the patient care process.

• Epic Healthy Planet Certification; Clarity and Caboodle Data Model proficiency or certification.

This is a Monday through Friday, 8:00am - 5:00pm Pacific time zone shift.

Work Location is 100% Remote in the United States.

 

Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.

• $50K of term life insurance provided at no cost to the employee.

• Two separate above market pension plans to choose from.

• Vacation - up to 200 hours per year dependent on length of service.

• Sick Leave - up to 96 hours per year.

• 9 paid holidays per year.

• Substantial Tri-Met and C-Tran discounts.

• Employee Assistance Program.

• Childcare service discounts.

• Tuition reimbursement.

• Employee discounts to local and national businesses.

We are Oregon's only public academic health center.

In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.

All are welcome.

OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply.

To request reasonable accommodation, contact askhr@ohsu.edu