The Nurse Manager provides strategic and operational leadership for pediatric primary care and specialty clinics at Doernbecher Children's Hospital, including Bethany Village, Marquam Hill, and Adolescent & Young Adult Medicine at CHH1. This role ensures the delivery of high-quality, patient- and family-centered care, efficient clinic operations, and compliance with OHSU standards, policies, and regulatory requirements. Key responsibilities include oversight of day-to-day clinical operations, staff recruitment and development, quality improvement, financial performance, and patient access. The Nurse Manager collaborates with medical directors, ambulatory leadership, and interdisciplinary teams to drive operational excellence, enhance staff engagement, and achieve outcomes aligned with institutional goals. This position is responsible for multiple clinic sites and approximately 55 FTEs, ensuring consistent standards, performance, and service quality across all locations. The Nurse Manager fosters a culture of safety, accountability, and continuous improvement, aligning clinic operations with OHSU's mission and strategic priorities. This position reports to the Director of Nursing, Pediatric Ambulatory Care, and responsibilities may evolve over time in response to organizational priorities and operational needs.
The Nurse Manager differs from the Assistant Nurse Manager (ANM) in that the Nurse Manager
holds primary accountability for operations, staffing, quality, and fiscal management for one or
more inpatient or ambulatory units or clinical programs. The Nurse Manager operates with
independent decision-making authority appropriate to the size, complexity, and scope of the
assigned area(s), which may range from a single unit to multiple units or programs.
1. Strategic & Program Planning — The Nurse Manager develops and executes shorthand long-term goals aligned with organizational, division, and nursing priorities. This
includes establishing measurable objectives, monitoring performance outcomes, and
adjusting plans based on data, results, and stakeholder feedback. The Nurse Manager
engages staff in shared governance and continuous improvement initiatives to advance
clinical practice and operational efficiency.
2. Operational Leadership — The Nurse Manager provides leadership for daily operations
across assigned inpatient or ambulatory units, ensuring effective patient care delivery,
patient flow, and workflow coordination. The role maintains visibility with staff, fosters
open communication, promotes collaboration, and models accountability. The Nurse
Manager also leads initiatives to enhance efficiency, integration, and overall patient
experience.
3. Financial & Resource Management — The Nurse Manager develops, monitors, and
manages operating budgets while tracking productivity, overtime, and resource
utilization. The role implements cost-effective strategies while maintaining high
standards of patient care and partners with leadership to plan for staffing, capital, and
other resource needs to ensure the operational sustainability of the units or programs.
4. Human Resources & Staff Development — The Nurse Manager recruits, hires,
evaluates, and develops staff while fostering engagement, recognition, and
accountability. The role provides coaching and mentoring to emerging leaders, such as
Assistant Nurse Managers or charge nurses and supports succession planning. The Nurse
Manager ensures compliance with labor agreements, organizational policies, and
professional practice standards, promoting a positive and professional work environment.
5. Quality, Safety & Performance Improvement — The Nurse Manager develops,
implements, and evaluates quality, safety, and performance improvement initiatives
appropriate to the scope of assigned units or programs. The role uses data and evidence-based practices to identify opportunities for improvement, mitigate risk, and drive high-quality patient outcomes. The Nurse Manager fosters a culture of safety, equity, and
continuous learning, promoting excellence in care delivery.
6. Professional Practice & Collaboration — The Nurse Manager models ethical and
evidence-based nursing practice consistent with the ANA Code of Ethics, Nurse Practice
Act, and organizational values. The role engages in interdisciplinary collaboration to
advance clinical care, operational effectiveness, and patient outcomes. The Nurse
Manager represents units and programs in organizational initiatives and supports the
development of a professional, inclusive practice environment that values diversity and
promotes staff engagement
• Bachelor of Science in Nursing (BSN) required.
• Master’s degree in nursing or related field (e.g., MBA with healthcare concentration,
MHA, MPH) preferred.
Experience:
• Two (2) years of clinical nursing experience in a related specialty AND
• One (1) year of recent relevant leadership experience (e.g., charge nurse, preceptor,
supervisor, or equivalent).
• Demonstrated ability to manage complex operations in a large, matrixed healthcare
environment.
Licenses/Certifications:
• Unencumbered Oregon RN license required.
• BLS for healthcare providers required.
• Professional certification in nursing leadership (e.g., NE-BC, CNML) required within 2
years of hire
This position also comes with great benefits! Some highlights include:
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