South Operating Room (SOR) is a large 25-bed OR primarily an adult inpatient operating room with a small volume of outpatient procedures including: Cardiac/ Thoracic, General Surgery/Minimally Invasive/ Colorectal/Bariatric, Gynecology, Oral Maxillofacial, Neuro/neuro spine, Orthopedic/orthopedic spine, Otolaryngology, Plastics, Transplant, Urology, Vascular, Robotic (Urology/GYN/Oral), and Trauma. Surgical procedures on infants and children less than 18 years of age are also performed if the procedure requires specialized equipment found only at this location. The purpose of this position is to provide reception, operations, and administrative support of the Perioperative Division, primarily at South OR but may be requested to float within the division
Six months of work experience in a medical office setting, including high volume direct patient contact OR
One year of work experience in a high-volume direct public contact position.
Knowledge and Skills Required:
Basic computer skills including word processing including typing of 30 - 45 wpm..
Windows applications, on-line scheduling, and a preference for data-base skills.
Excellent verbal and written communications skills.
Strong customer service orientation.
Demonstrated effectiveness in confrontational customer interactions.
Saturday 0600-1800 and Sunday 0600-1800 with some mid-week work coverage This position is located in a busy area for the SOR Front Desk where there is much patient and personnel traffic. The environment can be very busy with many interruptions.
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