This position is in the Payroll, Timekeeping Service Center department, within OHSU Finance. OHSU Finance is the division within Oregon Health & Science University charged with the overall responsibility of accurately processing, reporting, and interpreting the university's financial transactions. We support healing, teaching, discovery, and outreach at OHSU by delivering quality financial information and services to the institution, its sponsors, and the community.
Under the direction of the Timekeeping Service Center Manager, this role is responsible will provide UKG Kronos Timekeeper, Scheduler, Badge Reader advanced expertise and user support to the OHSU campus community. Additionally, this position will provide timekeeping reporting expertise and support for timekeeping and scheduling projects.
Timekeeping, scheduling and attendance management systems
Payroll and Timekeeping Reporting
Utilize knowledge of UKG Kronos, Cognos, CANDID reporting tools, SQL queries, TM1 to extract and present complex payroll, timekeeping, labor distribution data.
Create payroll, timekeeping and labor distribution reports for institutional use.
Create payroll, timekeeping and labor distribution dashboards and ad-hoc reports as requested by management.
Partner with the ITG team in developing and testing the complex Kronos system interfaces with Oracle Payroll, Cognos and other applicable systems are in place and functional.
Extract complex data needed for union contracts negotiations.
User Support
Utilizing knowledge of the payroll, timekeeping, scheduling and Jira applications and workflows, troubleshooting skills, customer service skills, communication and learning skills.
Lead enhancement efforts and overall system performance and user satisfaction improvements.
Provide advanced support for use of payroll, timekeeping, scheduling functionality.
Perform complex analysis/troubleshooting to resolve problems with software.
Interface with help desk regarding software problems and track to resolution.
Document business processes and operational rules related to payroll, timekeeping, scheduling. Keep payroll staff and timekeepers and scheduling staff across the organization informed of efficient processing methods available for their use.
Develop and provide formal training to Payroll staff, managers, timekeeping and
scheduling staff across the organization. Develop and provide formal training for employees, and users across the organization.Other duties as assigned.
Bachelor’s degree and 4 years of Computer Science experience; OR an equivalent combination of training and/or experience.
Experience in a health care and/or education environment.
Experience with UKG Kronos Applications including Timekeeping, Scheduling, Attendance Management and Badge Readers.
Experience with business analysis/software development, particularly requirements gathering and user acceptance testing
Experience with legislation, policies and union agreements.
Experience providing user support/assistance.
Experience training end users as part of a new software implementation project.
Knowledge of Oracle, Kronos, Cognos applications, toolsets, and workflows
Knowledge of timekeeping, scheduling and attendance management in a health care environment.
Experience using Business Intelligence tools and Cognos report writing.
Experience writing SQL queries.
Knowledge of principles and processes for providing excellent user support service.
Troubleshooting and analytical skills demonstrated by the ability to proactively pursue problem resolution.
Proficiency or Certification in Kronos applications.
This position works in a busy environment with a lot of interruptions, multiple demands and people interactions. It requires dealing with noise and frequent interruptions within the work group.
Benefits
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