Oregon Health & Science University

Retail Food Services Manager

Job Locations US-OR-Portland
Requisition ID
Position Category
Position Type
Regular Full-Time
Job Type
Unclassified Administrative
Food & Nutrition Services
Salary Range
Commensurate with qualifications and experience
6:00 am - 10:00 pm; variable depending on department needs
HR Mission
Drug Testable

Department Overview

Retail Food Services - Food & Nutrition Services


Function/Duties of Position

This position is responsible for 24/7 management of retail food operations on Marquam Hill campus at Oregon Health & Science University and one location at CHH2.  The retail food services program consists of 12 retail venues (cafes, espresso bars, healthy food store and gift shop) generating 3.2 million transactions and serves the dining and nutritional needs of faculty, staff, and guests across all OHSU missions.  The position oversees an annual operating budget of $15 million, which generates $15 million in annual revenue. The position oversees a management team of five supervisors and a staff of 130 FTE, including cooks, baristas, cashiers, and food service workers.


This position is responsible for development and implementation of the annual operating plan for retail operations that supports the Food & Nutrition Services Strategic Plan.  This position is responsible for establishing and maintaining systems and procedures, developing and monitoring the budget for retail food service operations, and for ensuring that food safety and outstanding guest experiences are maintained in all locations.

Required Qualifications

  • Bachelor’s Degree. 5 years experience as General Manager of a high volume ($2 million + annual revenue) may be substituted for the Bachelor Degree.
  • 8 years General Manager or Assistant General Manager experience in a high volume ($2 Million+ Annual revenue) restaurant or retail foodservice operation.
  • Demonstrated ability to proficiently manage retail operations, including: budget and forecasting, COGS, labor costs, hiring and performance management of employees, customer service, menu development and leadership.
  • Current ServSafe certification or equivalent.
  • Must be able to perform the essential functions of the position with or without accommodation.

Preferred Qualifications

  • Previous experience managing staff in an organization subject to a collective bargaining agreement.
  • NRA FMP Certification.

Additional Details

Exposure to a variety of food products, restaurant grade chemicals, heat, cold and loud noise. Exposure to a large amount of people on a daily basis. Must be able to work long hours as needed and be available on an on-call basis. 


Working knowledge of kitchen equipment including but not limited to a grill, steamer, tilting skillet, mixer and dish machine. Ability to lift and carry up to 50lbs. Ability to stand and walk continuously for long periods of time. Ability to perform a variety of movements such as bending, pulling, twisting and reaching. Ability to use and operate cash register and POS systems.



All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


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