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This 12-bed unit serves as a critical step between the Neuroscience Intermediate Care Unit (IMCU) and the Acute Care setting, supporting early recovery, close neurological observation, and safe transitions along the continuum of care. The IMCU emphasizes patient safety, early mobility, multidisciplinary collaboration, and evidence-based neuroscience nursing within a supportive and professional work environment. This unit utilizes a multidisciplinary team approach to the care we provide to our patients: 40kg weight minimum, age generally not less than 16 years with no upper age limit.
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The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
The Department of Neurology has an immediate opening for a part-time (.50 FTE) genetic counselor specializing in Neurology genetics. The selected candidate will join our clinical genetics team and be actively involved in the continued expansion of genetic counseling services,...
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Recruitment & Retention: recruitment of research volunteers by determining interest and eligibility in accordance with study protocol; explaining complex study design and procedures in lay language to potential participants; creating recruitment materials; screening and enrolling eligible participants, and retaining participants for duration of the study protocol. May also include attendance at and participation in community outreach events.
Study Coordination: with minimal oversight, coordinate scheduling, preparation, and...
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Key Responsibilities & Performance Standards
1. Provides a safe therapeutic environment
-Ensures the safety and welfare of patients and fellow employees
-Utilizes proper posture, sound body mechanics and principles for safe patient handling
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- Patient management: Uses EPIC for report writing to reach out to patients by making cold calls, My Chart messages, sending letters. Supports the team by
- entering referrals, orders and interacting with the care team to ensure health
- maintenance and preventive care is provided. Scrubs (reviews and manages) charts daily to understand what is and is not needed by each scheduled patient.
- Proactively schedules appointments.
- Care coordination: Assumes a lead role in the work for health maintenance and panel coordination. Assists with questions regarding referrals...
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This position is under the supervision of the Chair of the Department of Ophthalmology. The duties of this position are in support of the missions, goals and objectives of OHSU and the School of Medicine and include: teaching medical students, house staff, paramedical personnel and the regional medical community; providing clinical care to patients of the University Hospital and Clinics, and affiliated hospitals and clinics; engaging in public service through consultative activities with non-university groups as approved by the Department Chair. Specific duties include caring for comprehensive ophthalmology patients and providing staffing to residents who care for such patients. ...
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- Customer Service. Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
- Enrollment & Authorization. Gathers and/or verifies patient information including...
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- Patient management: Uses EPIC for report writing to reach out to patients by making cold calls, My Chart messages, sending letters. Supports the team by
- entering referrals, orders and interacting with the care team to ensure health
- maintenance and preventive care is provided. Scrubs (reviews and manages) charts daily to understand what is and is not needed by each scheduled patient.
- Proactively schedules appointments.
- Care coordination:...
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Imaging:
- Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment.
- Technologists will be trained in performing the required orthopedic radiographic examinations.
- Positions patient for diagnostic radiology according to department procedures, training, and machine requirements with a high regard for the safety and care of the patient.
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- Outpatient Clinic: Greet and check-in new patients to the practice providing a high level of customer service in preparation for the visit. This position will also check in / out established patients, make return appointments, answer incoming calls, provide high quality customer service to both external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meet or exceeds the service standards of the health care industry. Obtain prior medical records and studies when appropriate. Enter all information accurately into OHSU databases or into the medical record when necessary. Answer all basic appointment questions. Determine and collect co-payments/cash handling....
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- Performs testing in all sections of the Core Laboratory and Transfusion Servies with accuracy, speed, and efficiency, using Erytra, Iris, Sysmex XN 9000, ABL, Beckman Coulter DxC, DxI, Centaur, ACL Tops and additional instrumentation. Follows written procedures and policies.
- Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone.
- Performs all computer functions using Beaker, WellSky and EPIC/Beaker software.
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Referral Processing
- Review referrals to see if patients can be seen or if it requires medical review, additional information or immediate scheduling.
- Assign ticket scheduling for patients ready and optimized
Managed Care – This position is responsible to back up surgery, clinical and DME authorizations for all surgical cases in the department.
- Ensures that department procedures are followed.
- Serves as a...
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- Performs testing in all sections of the Core Laboratory and Transfusion Servies with accuracy, speed, and efficiency, using Erytra, Iris, Sysmex XN 9000, ABL, Beckman Coulter DxC, DxI, Centaur, ACL Tops and additional instrumentation. Follows written procedures and policies.
- Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone.
- Performs all computer functions using Beaker, WellSky and EPIC/Beaker software.
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- Prepares outpatient prescriptions enters prescription and billing information into pharmacy system, retrieves and receives refill authorizations for prescriptions, prepares prescriptions for final review by a pharmacist, processes refill requests via EHR.
- Assists pharmacist in technical support activities such as answering telephone calls, medication profile maintenance, paperwork, and recordkeeping as assigned.
- Participates in and advances patient centered pharmacy programs to include the appointment-based program and adherence packaging. ...
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- Provides therapeutic interventions including but not limited to: airway management, therapeutic gases and ventilator management, newborn resuscitation, cardiopulmonary resuscitation.
- Performs diagnostic procedures including but not limited to: sampling of arterial blood, bedside spirometry, spontaneous ventilatory parameters, point of care testing.
- Therapeutic modalities and communication approached with reference to age specific needs of the patient, including Doernbecher Children's Hospital Family Centered Care Program.
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- Patient management: Monitors the Epic in basket for messages and refill requests that need attention from the patient, providers, and RN coordinator or residents. Handles messages and initiates authorizations and refill requests within scope of boundaries as outlined for medical assistants.
- Care coordination: Ensures patients and/or caregivers follow through with outside referrals to specialties, labs and diagnostic imaging. Coordinates hospital admissions and ancillary services needed for continuation of care and health maintenance needs. Works with care facilities, OHSU mission control and PMC to ensure that protocols are being followed for...
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Managed Care Coordination –
- Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, PAS specialists, referring physician offices, patients, Hospital Operations Support and others on authorization requirements; serves as a service area resource ICD9 coding requirements; obtains managed care authorizations for consultations, procedures, office visits, care arrangements, and contact other ancillary and clinical services as needed; problem solves and negotiates skills in resolving patient concerns and managed care related...
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Patient Management
- Performs daily outreach via cold calls, MyChart messages, and/or sending letters to schedule appointments or coordinate health services.
- Monitors and responds to in-basket messages and right fax communication pools. Ensures timely response to high priority and daily activities for coordinating patient care. Communicates delays to patient as indicated.
- Assists clinic with projects related to Cardiology clinic programs aiding the coordination of patient-centered and effective care.
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A NN OHSU is a professional RN with orthopedic-specific clinical knowledge who offers individual assistance to patients, families, and caregivers to help overcome healthcare system barriers. The NN guides patients and their families/caregivers through their joint replacement experience, implementing an integrated process of care to facilitate patients' intervention, and recovery. The NN interfaces with research staff and works to identify patients who may be suitable candidates for clinical trials.
Patient Populations: Serving patients aged 16 and above, primarily from all over the metro area along with the entire state of Oregon.
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Operations Management
- Demonstrates accountability and oversight for day-to-day operations.
- Maintains and develops relationship with Legacy Health and other community referral physicians and practices.
- Provides timely and appropriate resolution to patient, customer, physician, personnel, vendor, and organizational concerns. Demonstrates positive issue and complaint resolution.
- Manages work flow, performance, and overall practice operations achieving expert...