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Customer Service:
- Deliver exceptional customer service to external customers (patients, families, referring providers, insurance carriers, etc.) and internal customers (OHSU healthcare providers and staff).
- Meet or exceed service standards of the healthcare industry.
- Communicate promptly and professionally.
- Demonstrate patient-centered customer service skills.
- Handle crisis situations effectively.
- Utilize available information technology...
Clinical Responsibilities:
- Provide medical and advanced practice management independently and/or in conjunction with attending physicians. Works in conjunction with attending physicians to provide continued clinical care in the inpatient and outpatient settings.
- Communicate with attending physicians, patients and families regarding patients’ conditions, treatment plans, and urgent medical needs.
- Assure appropriate setting of care (inpatient, critical care, acute care)
- Document subjective and objective findings, assessment and plan clearly and accurately in daily progress notes.
- Identify discharge needs early and communicate plan to patients, families, nurse case manager, and other healthcare team...
Key Responsibilities & Performance Standards
- Provides high quality customer service to both external customers and internal customers that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, flexible coverage of internal service needs, and continuous follow through.
- Is responsible for all processes involved in checking patients in and out. Responsible for but not limited to...
- Experimental studies on the pathogenesis of Coccidioides
- Laboratory management
- CLINICAL SERVICES: Working with the various members of the multi-interdisciplinary team in delivering outpatient care to patients with CIEDs:
- Conduct interviews with patient, family, and other health care agencies to obtain past medical records and social and medical history to assess their understanding of the plan of care regarding cardiac monitoring devices.
- Independently perform CIED interrogation in the outpatient setting
- Problem solve device function, settings, arrhythmia episodes, and...
In the ambulatory setting, Float Pool staff work closely with the KCI Ambulatory Oncology Clinics to provide nursing support across the South Waterfront and various Community Hematology/Oncology (Hem/Onc) locations. The ambulatory areas treat patients with a broad range of diagnoses along the continuum of their oncology care that include but are not limited to solid tumor medical and surgical oncology, gynecologic oncology, radiation oncology, neuro oncology and benign hematology. Patients with hematologic malignancies such as leukemia, lymphoma, multiple myeloma, and...
The NM’s decisions and actions are based on the ethical principles outlined by the American Nurses Association’s Code of Ethics for Nursing. The NM practices in adherence with the American Nurses
Association’s (ANA) Nursing Administration: Scope and Standards of Practice for Nurse Administrators, the ANA Code of Ethics for Nursing, the Oregon State Board of Nursing’s Nurse Practice Act, and within the context of the Nurse Executive Competencies developed by the American Organization of Nurse Executives (AONE). The NM exemplifies the principles of...
Centralized Managed Care and Insurance Verification
- Review incoming referral orders to assess patient’s needs based on diagnosis, insurance coverage or lack thereof, and previous treatments. Referrals may be received internally via Epic or externally via fax or other methods.
- Verify patient information including demographics, insurance coverage and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Document any details related to liability insurance...
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Performs testing with accuracy, speed, and efficiency. Follows written procedures and policies.
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Bone marrow Bench, Schedules appointments for bone marrow assists. Performs bone marrow assistance at the bedside for physicians performing bone marrow aspiration and biopsy, according to written procedures. Observes the aspiration, determines if the specimen is adequate, prepares slides, prepares or preserves specimen for additional testing as needed. Stains slides using both manual and automated methods and prepares specimen, slides, and paperwork for pathologist’s...
- The Social Work specialist screens patient/family for psycho-social needs and determines current and anticipated patient care concerns. The SW Specialist advocates for patients and families, screens for abuse, suicide or medical neglect and makes appropriate referrals. The SW Specialist screens patients and families’ ability to cope with major life changes, provides support to patients and families, and refers to a Medical Social Worker as necessary. The SW Specialist provides families with information regarding patient care issues; works with OHSU, patients and families regarding guardianship and conservatorship issues, facilitates in the coordination of follow up care in...
Information Services
- Greets patients, visitors and employees at points of entry into OHSU hospitals and clinics in a professional and courteous manner.
- Provide information about OHSU services and programs, which include explanations of processes to obtain services, services available, procedural information related to the provision of services, contact departments for additional assistance as needed.
- Answers patient information telephone lines,...
As a Medical Assistant, you will provide a full range of support as part of the medical care team. Your primary duties in this position are: rooming, collecting patient vital signs, point of care testing, documentation in the electronic medical record (EHR), maintaining clinic flow, stocking exam rooms, assisting with procedures and treatments, and communicating with efficiency and diplomacy.
Medical Assistant positions are represented by the AFSCME union. Incentives include:
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The Nurse Manager (NM) is a Registered Nurse (RN) who is responsible for operational, human resources, quality, and financial management of the assigned inpatient unit. The NM works with the interdisciplinary team to translate and implement organizational and division priorities into the unit’s operations. The NM ensures a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff. The NM partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with administrative, regulatory and clinical policies and procedures. The NM implements quality and safety initiatives, leads process improvement, ensures...
Relocation available for this position.
The Assistant Nurse Manager (ANM) is a registered nurse (RN) who is responsible for upholding excellence in the provision of nursing care through the implementation of the Profession Practice Model. The ANM, in association with the Nurse Manager, is responsible for the managerial and leadership functions within a patient environment. The ANM functions primarily on evening and nightshift hours to provide operational oversight, consistency and continuity. The ANM partners with the interdisciplinary care team to ensure the delivery of safe,...
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Fills out purchase orders, central stores orders, and requisitions for needed or requested items with value up to authorized limit; updates cost and price information on supplies; accepts bids from vendors on items, usually by telephone, following OHSU purchasing rules and procedures; meets with vendors regarding procurement (e.g., product lines, availability of items, and price agreements); tracks missing shipments by contacting vendors and freight and transport companies.
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The Assistant Nurse Manager (ANM) is a registered nurse (RN) who is responsible for upholding excellence in the provision of nursing care through the implementation of the Profession Practice Model. The ANM, in association with the Nurse Manager, is responsible for the managerial and leadership functions within a patient environment. The ANM functions primarily on evening and nightshift hours to provide operational oversight, consistency and continuity. The ANM partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with regulatory standards, and administrative and clinical policies and procedures.
Mobile Health Unit Driving and Support Responsibilities
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Safely drive and operate the Mobile Health Units throughout Oregon in compliance with all driving and safety laws
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Assist with basic setup and operation of the unit, including leveling, power, generator, HVAC, and shore power
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Help load, unload, and secure equipment and supplies to ensure safe transport
Patient Populations:
• Neurosurgery: Involves all aspects of pre and post neurosurgery care involving frequent neuro assessment, safety checks, and pain management. Craniotomies – for intracranial hemorrhages, brain tumors, shunts, deep brain stimulators, vagal nerve stimulators, aneurysms, neuralgias, and traumatic brain injuries. Spine surgeries – for disc herniation, fractures, tumor removal, and congenital disorders. Transphenodial resection of pituitary tumors – care involves management of lumbar drains, frequent labs, close monitoring of specialized assessments....
As a Radiation Therapist you will administer radiation therapy accurately as prescribed and planned by a physician, and reinforce the Radiation Oncologist's advice to patients regarding reactions to treatment and their care. This position will require you to observe the clinical progress of the radiation oncology patient, use clinical decision-making skills to recognize and report any signs of complications, unusual reactions, and events to the nursing staff and/or Radiation Oncologist. Additional duties could include assisting with the training, mentoring, and/or directly supervision of Radiation Therapy students.
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the...