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General Custodial
Provide a clean environment for staff, visitors and patients.
- Carpet vacuuming/edging.
- Dusting all surfaces.
- Dust mopping, wet mopping, sweeping.
- Remove litter.
- Cleaning glass – Doors and windows.
- Wash walls, doorframes, window ledges.
- Clean and sanitize restrooms, locker rooms.
- Clean break areas and kitchens.
- Refill dispensers, carts, shelves with needed supplies.
- Remove waste and cleans containers. Transport to central location.
- Dust blinds.
- Operate all cleaning and floor care equipment, buffers, wet vacuums, auto scrubbers, upright vacuums, and carpet extractors.
Recycling
Provide recycling services to...
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Clinical Activities (not assigned administrative, education, or research FTE):
- Plans and supervises student lab and/or clinical experiences or practice based on teaching assignment.
Faculty Activities (service, scholarship, and research):
- Participates in scholarly activities based on faculty rank.
- At the Assistant Professor...
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Clinical responsibilities include general MSK radiographs; MRI and CT (sports, oncology, rheumatology); diagnostic MSK ultrasound; and participation in interdisciplinary conferences
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High procedural volume, including fluoroscopy-, CT-, and ultrasound-guided interventions such as spine and extremity biopsies, osteoid osteoma radiofrequency ablations, and joint injections
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Approximately 50% of clinical work and call responsibilities are performed from home, with the remainder onsite at the main hospital; no overnight call
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At least one academic day per week, with additional time based on departmental roles and responsibilities
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Rounds regularly, 3 times per 8-hour shift, to inpatient ICU floors. Collaborates with clinical staff to assess patient needs before each task (lift or reposition), including type of lift to be performed, condition of patient, and state of patient’s physical disability. Performs patient transfers or repositioning using the appropriate lifting and transfer equipment. Identifies availability of necessary equipment and supplies for use in transfer or reposition.
- Responds to...
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Coding
- Inpatient Coding at 95% or above accuracy.
- Abstract information from inpatient medical records to assign correct codes following the ICD 10 guidelines.
- Identify query opportunities.
- Verify Account Class, Attending provider, and Discharge Disposition in Epic. Assign codes via 3m 360.
- Resolve with coding leads and billing, any issues, coding denial requests or questions as part of coding denial process.
- Follow team procedures necessary in carrying out ICD 10 coding on cases in the Uncoded IP accounts work queue in Epic.
- Monitor activity for compliance with federal and/or state laws regarding correct coding set forth by CMS and Oregon Medical Assistance program (OMAP).
- Coordinate all...
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Schedule patient appointments –
- The PAS also work in the Call Center within the CWH. In the Call Center, the PAS answers the incoming phone calls. They are scheduling appointments, sending in-basket and Telephone encounters to Nurse and Providers via the Epic system.
- They also will arrange patient transportation through OHSU's internal transportation systems when necessary and accommodate other special needs whenever...
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The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative...
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The Department of Pediatrics is recruiting for a Clinical Research Assistant that will be responsible for clinical, administrative, and educational research activities related to Dr. McEvoy’s new and ongoing studies. The Clinical Research Assistant duties include, but are not limited to: completion of recruitment goals, consenting process, regular follow-up with study participants via phone and in-person to ensure completion of all protocol procedures, collection, processing and storing of biospecimens, data entry, shipment of samples, and flexibility to accommodate participant schedules. Candidate will perform venipuncture and other biological sample collections. Additional...
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Customer Service
- Provides high quality customer service to both external and internal that meets or exceeds the service standards of the health care industry.
- Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills.
- As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns.
- Demonstrates knowledge of all department locations, units, and buildings on OHSU Campus.
- Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately.
- Determine...
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- Customer Service - Provide high quality customer service to both external customers (patients, referring providers, insurance carriers) and internal customers (OHSU health care providers, staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, standard complaint processing, flexible coverage of internal and external service needs, and the continuous application of process improvement methods and skills. Document accurately telephone calls from patients regarding requests for medication refills, complaints, general information inquiries, and urgent health care concerns.
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Clinical Informatics Solution Consultation, Development, Testing, and Training
Use business requirements to develop BI solutions, including ad hoc operational and analytical reports, dashboard applications, and scheduled reports. Translate clinical and operational requirements into standardized metrics, KPIs, and dashboard designs that support care delivery, quality improvement, and performance monitoring.
- Develops BI solutions using the following tools:
- Business Objects: BOBJ Web Intelligence and Crystal.
- Epic: Reporting Workbench reports & templates, Radar dashboards, SlicerDicer analyses, Column Editor, PAF creation, CER rules.
- Clarity and Caboodle data warehouses.
- Azure and Power...
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Coding
- Inpatient Coding at 95% or above accuracy.
- Abstract information from inpatient medical records to assign correct codes following the ICD 10 guidelines.
- Identify query opportunities.
- Verify Account Class, Attending provider, and Discharge Disposition in Epic. Assign codes via 3m 360.
- Resolve with coding leads and billing, any issues, coding denial requests or questions as part of coding denial process.
- Follow team procedures necessary in carrying out ICD 10 coding on cases in the Uncoded IP accounts work queue in Epic.
- Monitor activity for compliance with federal and/or state laws regarding correct coding set forth by CMS and Oregon Medical Assistance program (OMAP).
- Coordinate all...
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- CUSTOMER SERVICE/ENROLLEMENT & AUTHORIZATION: Provide high quality customer service to both external customers (patient, referring providers and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, primarily as a phone operator and scheduler, facilitate with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
- Gather and/or verify patient information...
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- Customer Service. Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
- Enrollment & Authorization. Gathers and/or verifies patient information including...
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Daily Department Operations Management
- Promotes a customer-focused service model: a commitment to service excellence, providing the highest level of customer satisfaction;
- Responsible to carry out job duties in an ethical, effective, and professional manner, report potential compliance problems using the reporting process as outlined in the Code of Conduct. Model ethical and appropriate behavior that is in line with OHSU’s...
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Strategic Planning
- Serve as a senior strategic advisor to Pharmacy and Professional Support Services executive leadership, shaping enterprise priorities and long-range direction for regional market expansion.
- Lead development and execution of enterprise strategies aligned to organizational goals and market dynamics.
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Customer Service Excellence
- Provide exceptional customer service to patients, referring providers, insurance carriers, and internal OHSU customers while promoting a patient-centered access experience across oncology services.
- Demonstrate professional, timely, and compassionate communication in both written and verbal interactions while effectively addressing patient, provider, and operational concerns.
- Utilize available systems, technology, and organizational resources to support efficient access coordination, service...
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The Plumber is responsible for accurately, effectively and competently operate and adjust the plumbing systems though out the campus, such as water heaters, pumps, drain systems, water systems, med gas systems, plumbing fixtures, and valves. Monitor equipment and record readings. Observe the operation of mechanical devices and determine problems; take corrective action as necessary. Perform preventative maintenance and repairs on equipment assigned. Be available to the facilities management staff as needed.
- Installation, repair and maintenance of plumbing systems, including the animal drinking water and housing wash down systems.
- Install and or replace pipes, valves, drain systems, pumps; repair breaks in pipes; clean and open drains and other lines;...
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Process medication assistance requests from patients, providers, pharmacists and clinic staff.
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Provide telephonic support for various programs including but not limited to Medication Assistance, Specialty Pharmacy Program and prior authorizations
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Provide telephonic outreach to patients for Specialty Pharmacy Program including but not limited to program introduction, enrollment, and...
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System optimization, hardware maintenance, user support, reporting, file transmission and assistance in problem-solving pertaining to automation and technology.
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Performs a detailed and thorough audit of controlled substances medications dispensed for a patient and reconciles against products documented as administered or returned to the pharmacy for wasting. Demonstrates the ability to strengthen accountability, identify suspected diversion, and responds to known or suspected diversion incidents to avoid serious patient care,...