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- Under direct supervision, primarily provides general administrative support for a project, team, or work unit. Like an Office Clerk or Specialist*. May also include some basic data entry.
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Receive patients arriving for appointments and help patients with check out process. Greet patients and confirm that an appointment has been kept. Copy insurance cards and/or authorization notices and verify insurance coverage. Identify and collect deductible payments, co-payments, and deposits on services; provide receipts and complete necessary accounting procedures. Verify and update the common data set on-line. Explain and satisfy any necessary patient signature requirements. Prepare charts for patient appointment, as desired by each physician. Schedule follow up care or arrange for notification of annual examinations.
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The Ophthalmic Technician aids physicians by conducting preliminary screening, history and testing of patients:
Job Responsibilities
- Perform pre-exam testing to include but not limited to history taking, visual acuity assessment, confrontational visual fiend testing, assess extraocular muscles, pupillary evaluation, tonometry, assess angles, pupillary...
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Arrange Care. Gather and/or verify patient information including demographics, insurance coverage, and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Obtain authorizations for clinical care, procedures, and laboratory studies. Enter all information accurately into OHSU databases or into the medical record when necessary. Schedule new and return patient appointments on line. Obtain prior medical records and studies if appropriate, and assure information is in patient’s chart at time of visit. Arrange stretchers, wheelchairs, and interpreters when necessary, and accommodate other special...
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The Per Diem APP Clinical Associate delivers care aligned with a defined scope of practice in the Doernbecher Children’s Hospital Infusion Center, with work expectations operationalized through departmental workflows, productivity standards, and performance expectations consistent with the CBA and institutional policies.
This role is structured to meet contract-defined work expectations of variable annual shifts, inclusive of daytime and weekend coverage, aligned with the clinical coverage model and...
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The Ophthalmic Technician aids physicians by conducting preliminary screening, history and testing of patients:
Job Responsibilities
- Perform pre-exam testing to include but not limited to history taking, visual acuity assessment, confrontational...
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Personnel management duties include supervision of front desk and receptionist/back office positions. Coordinates divisional staffing coverage at Marquam Hill, CHH and Vancouver retina clinics (Imaging coverage). Models service excellence expectations within the division. Resolves staff performance/behavior issues. Works with physicians and support staff to discuss technical, operational and equipment issues, problem solves and monitors ongoing activities. Involved with clinical research study preparation, and source documentation requirements.
Maintains 40...
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- Study Design & Protocol Evaluation: Plan and direct studies to investigate human disease, preventive methods, and treatments. Provide expertise in the design, management, and evaluation of study protocols, health status questionnaires, sample selection, and analysis. Manage the evaluation, selection, and application for new studies, including capacity assessment and site coordination.
- Study procedures: Oversee and perform as necessary all steps involved in recruitment of study subjects; screen and schedule research subject visits, obtain consent, research services; conduct study visits in collaboration with investigator and other study staff; perform blood draws,...
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- Serve as a trainer for pharmacy workforce and other OHSU workforce members engaged in Medication Management activities. Training activities include but are not limited to:
- Shoulder to shoulder training in assigned pharmacy technician shifts/duties/roles
- Facilitation of aseptic technique assessment, compounding competencies, and environmental monitoring in accordance with USP <797> and USP <800>
- Training and assessment of staff in accordance with USP <795>
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This position will provide support of PK Research lab sample processing while following Det Norske Veritas (DNV) standards and OHSU policies regarding lab management and safety.
Some key responsibilities include:
- Specimen Processing
- Follows procedures and work practices related to collection, processing, storage, and shipment of research specimens
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Leadership
- The manager exercises leadership internally and externally regarding the impact of social context on the outcome of healthcare, drawing on a depth of expertise in health care and social work practice, and
- knowledge of current trends, philosophies and theories related to social work education and practice in the area of psychosocial support for patients and families.
- The manager is expected to keep abreast of trends in social work/mental health/integrative medicine oncology programs, with special attention to academic health...
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- Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills..
- Clinical Service Resource: Shares PAS...
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Patient Access and Support
- Provide professional, welcoming, and efficient customer service to patients, families, visitors, and staff, both in person and by phone.
- Serve as a primary point of contact for patient inquiries, appointment assistance, and general clinic information.
- Check patients in and out; verify demographics, insurance, and Primary Care Provider information; ensure required forms and signatures are complete.
- Collect and process copayments, deposits, and...
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- Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.
- Call Processing: Responsible for...
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Clerical Support
- Able to assist and perform all clerical duties as required to maintain clinic flow and operations, including, but not limited to;
- Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
- Scanning
- Process InBasket – not triage related (records requests, labs, imaging, message routing, etc.)
- Patient paperwork management (questionnaires, FMLA,...
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Key Responsibilities & Performance Standards
Clinical:
- Provide consultative staffing for Maternal-Fetal Medicine services, including inpatient consultation and outpatient ultrasound, consultation, genetic counseling and diagnostic procedures.
- Administrative and other duties may be assigned based on department needs and areas of expertise and interest.
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- Clinical
- Participate in coverage of the addiction medicine in pregnancy phone line as established by OHSU and the Oregon Perinatal Collaborative.
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Administrative
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Administrative and other duties may be assigned based on department needs and areas of expertise and interest.
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Clinical Activities -
This position works with a multidisciplinary team to provide comprehensive care to maternal fetal medicine patients. This position will require expertise in clinical practice and administration within the full range of maternal/fetal medicine, both inpatient and outpatient services, and including Ultrasound, consults, procedures, and deliveries. OHSU Faculty members provide an outstanding level of clinical performance. The expectation is that clinical performance be delivered in a manner that is compliant with appropriate regulations and guidelines (the American Board of Obstetrics and Gynecology, JCAHO, Centers for Medicare and Medicaid, and all other state,...
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Clinical
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The Generalist division provides both inpatient and outpatient care to high-risk patients at OHSU and relatively low-risk, community practice patients at Hillsboro Medical Center, an affiliated facility located 30 minutes west of OHSU, ensuring an ideal patient mix. While all faculty are required to maintain privileges at both sites, Generalists will primarily be assigned to one location. Each member is responsible for a fair share of obstetrics and gynecology call duties, some of which require on-site presence.
Scholarly
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Like all OHSU faculty members, Assistant Professors are expected to engage in some...