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- Enrollment & Authorization. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. Follows up on pending authorizations until they are obtained.
- Arranged Care. Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or...
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Arranged Care:
- Schedule high volume of patient care appointments and procedures. Serves as a liaison and information resource for providers, medical assistants, and nursing support staff; Return patients messages (phone and/or electronic); Prepare and mail patient information packets; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary. Maintains a service-based working knowledge of pain management practice. Obtains prior medical records and studies if appropriate. Arranges for...
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- Customer Service: Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
- Point of Service Operations: Front desk duties include greeting patients and confirming that an appointment has been kept....
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- Leverages analytic and AI tools to solve the most complex financial and operational and financial challenges facing Knight Cancer Institute.
- Maintains and refreshes the foundational elements of the long-range plan, including all assumptions impacting KCI operating and financial performance. Long-range plan distinctly outlines the oncology market, financial and operating impacts and commitments related to investments in facilities, equipment, programs, physicians.
- Deploys analytic and AI solutions that advance KCI strategy, optimize capacity utilization, bring efficiency to...
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- Leverages analytic and AI tools to solve the most complex financial and operational and financial challenges facing Knight Cancer Institute.
- Maintains and refreshes the foundational elements of the long-range plan, including all assumptions impacting KCI operating and financial performance. Long-range plan distinctly outlines the oncology market, financial and operating impacts and commitments related to investments in facilities, equipment, programs, physicians.
- Deploys analytic and AI solutions that advance KCI strategy, optimize capacity utilization, bring efficiency to...
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Evaluation and Caseload Management
- Prioritizes patients care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation
- Evaluates patients to determine appropriateness of referral
- Identifies rehab potential, establishes treatment goals...
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- Use knowledge of sterilization and infection control principles to properly decontaminate instrumentation and equipment. Appropriately operate equipment including, but not limited to, cart washers, decontaminators, computers, ultrasonic, scanners, telephones, and photocopiers.
- Performs routine instrument and equipment quality checks.
- Dispense equipment & instrumentation, Restocking of Carts, Case Cart Picking, assists with Operating Room Turnover, Put aways (instruments, supplies, and equipment). Maintains Patient & Customer...
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Service Area Direction & Strategy
- Define and lead the Primary Care service area strategy, including growth, optimization, and portfolio management, informed by market intelligence, patient needs, and competitive positioning.
- Partner with executive leaders across Primary Care, Ambulatory, and hospital services to align strategy, operational planning, and system-wide priorities.
- Identify and advance strategic growth opportunities, including access expansion, new care models, and network development across OHSU and...
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Conducts psychosocial evaluations of patients/families and significant others including, but not limited to the following: adjustment to medical or health condition; care coordination; mental health status; adjustment/ compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues); and patient/family resources.
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Provides crisis intervention and supportive short-term counseling to patients/families and significant others...
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Conducts psychosocial evaluations of patients/families and significant others including, but not limited to the following: adjustment to medical or health condition; care coordination; mental health status; adjustment/ compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues); and patient/family resources.
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Provides crisis intervention and supportive short-term counseling to patients/families and significant others...
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Technical support for patient procedures:
- Provide technical assistance for arrhythmia procedures, including implantation of arrhythmia control devices (pacemakers and defibrillators), electrophysiology studies, and arrhythmia ablations. Duties include pre-procedure planning and device procurement and coordination, gathering background patient and technical data, ensuring the accuracy, adequacy, and quality of monitoring of physiologic signals and data, gathering and storing of clinical data during the procedure including data forms for clinical study protocols, and providing necessary clinical reports after procedures....
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Deliver Diabetes Education:
- Assess, interpret, develop, implement, evaluate and document plan of care for each patient
- Detail the diabetes self-care plan including nutrition prescription
- Review diabetes meal-planning approach and develop or adjust individualized diabetes meal plan as indicated
- Patient education and training on self-blood glucose monitoring, detailing when to check and what blood sugar goals are for pregnancy
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- Customer Service - Provide high quality customer service to both external customers (patients, referring providers, insurance carriers) and internal customers (OHSU health care providers, staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, standard complaint processing, flexible coverage of internal and external service needs, and the continuous application of process improvement methods and skills. Document accurately telephone calls from patients regarding requests for medication refills, complaints, general information inquiries, and urgent...
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Post-Award Grant & Contract Administration and Financial Management
- Coordinate and independently administer post-award financial activities for sponsored projects, contracts, and institutional funding programs
- Develop and maintain budgets, spending plans, forecasts, and financial projections for assigned portfolios.
- Monitor expenditures and review budget-to-actual variances; identify issues and recommend corrective actions.
- Prepare and distribute recurring financial reports and analyses for Principal Investigators (PIs), department leadership, and other stakeholders.
- Process and review labor distributions, salary allocations, effort adjustments, revenue activity, cost transfers, and financial...
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$55.24 - $92.02 per hour, based on RN Degree and level of experience
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability...
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$55.24 - $92.02 per hour, based on RN Degree and level of experience
With your ICU clinical expertise, you'll be able to seamlessly integrate into all 4 Adult ICU areas, maintain your device competencies (ECMO, CRRT, IABP, etc), utilize your precepting skills and be a part of our Virtual ICU team! Apply now and find out what sets us apart (and keeps us together). Your critical care skills remain in adult critical care - there is a separate float pool for acute med/surg areas.
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Customer Service
- Deliver exceptional customer service to external customers (patients, families, referring providers, insurance carriers, etc.) and internal customers (OHSU healthcare providers and staff).
- Meet or exceed service standards of the healthcare
- Communicate promptly and professionally.
- Demonstrate patient-centered customer service
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As an administrator, the Heart Failure Nurse Coordinator is responsible for overseeing internal staff education and competencies and for serving as a resource to all nursing areas for the care of this patient population.
The Heart Failure Nurse Coordinator supports the Heart Failure program in delivering preventive, primary and acute healthcare services to adults with heart failure; provides education that aligns with standards and evidence based research,; contributes to new knowledge and/or technology by supporting or participating in research; and, supports quality improvement efforts in the heart failure program through...
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Unit Coordination:
- Responsible for the documentation and maintenance of unit daily huddle board, including daily staffing, escalations and announcements
- Input and manage ITG, facilities, EPIC, CARS requests
- Manages complex staff scheduling and coordinates day-to-day activities for Unit and Management.
- Arranges group and individual meetings with hospital and university officials, other area health care providers, physicians and nurses, consultants,...
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Administrative Operations
- Leads day-to-day finance and HR transaction support for clinical practice operations, graduate programs, and administrative groups ensuring efficiency, consistency, and compliance with SoN, university, and clinical regulations.
- Oversees budgeting processes for clinical practice operations, including developing projections, monitoring expenditures, reconciling accounts, and preparing financial reports for leadership review and decision-making.
- Supports clinical revenue cycle operations, including coordination with billing and coding functions, monitoring financial performance, and identifying variances or operational issues.
- Coordinates provider scheduling processes and tools (e.g.,...