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- Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) which meets or exceeds the service standards of the health care industry and OHSU. These duties will include prompt and professional communication efforts in written and verbal forms, face-to-face customer contact skills, crisis management, knowledge of available informational tools and technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. The Clinic Operations Supervisor will serve as a role model for other clinical and non-clinical...
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Prepare, mix and compound sterile medications, including hazardous medications, following aseptic procedures. Prioritize new orders to assure that product is delivered to patient location prior to label due time (when possible).
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Perform unit dose functions as needed including the following:
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Process narcotics for removal from pharmacy inventory
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Load and refill medications into ADC locations
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Deliver medicaitons from pharmacy to clinic locations as needed
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Return medications to stock and perform credits
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Maintain work...
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The Healthcare Business Intelligence (BI) Administrator is responsible for the administration, optimization, and operational support of enterprise analytics platforms supporting clinical, financial, and operational reporting. This role primarily focuses on managing Microsoft Fabric capacities and SAP BusinessObjects environments, with a secondary responsibility for IBM Cognos Analytics systems. This includes the installation, configuration, administration, and maintenance of these systems, which are leveraged in a 24x7, multi-server environment.
Microsoft Fabric Administration
Overall responsibility for administering the centrally managed BIAA Microsoft Fabric capacities. This work will require close collaboration with other...
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System/Application Support
- Coordinate the resources and systems required to install application software in both production and test environments.
- Develop and execute plans for data conversion, application software validation, and system-to-system interface validation.
- Create detailed system documentation.
- Provide primary support for troubleshooting and resolving clinical application system issues, diagnosing problems, and developing corrective action plans, which may involve changes to procedures, workflows, or data entry instructions.
- Collaborate with ITG, customers, and vendors to identify problem causes and implement solutions.
- Schedule and manage application fixes and upgrades, ensuring...
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Psychosocial Assessment – Engages in case finding and conducts interviews with patients, patients' families, and other appropriate resources to gather information necessary in identifying/ evaluating the psychosocial, cultural, and financial conditions of patients referred by agency staff, community professionals, families or other sources; prepares assessments regarding patient functioning capacity (including behavior, coping abilities, and attitude toward illness, injury disability, or hospitalization) and support systems available for treatment planning; provides in-depth consultation to community professionals, agency staff, or other persons seeking guidance in meeting patient needs; may complete daily rounds and conduct chart reviews to...
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The practice specializes in providing urologic care for adults. Services include catheterizations, specimen collections, prostate/testicular biopsies, cystoscopies, cystograms, lupograms, retro urethrograms, calypso beacon, gold seed placements, urodynamics, vasectomies, stent exchanges/removals/placements, voiding trials, medication administration (BCG, Lupron, Trimix, Xiaflex, testosterone pellets, Botox), Foley placement, catheter irrigations, and dilations.
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The Clinical Data Engineer sits on the clinical data team within the broader Clinical Business Intelligence unit, alongside analysts, engineers, administrators, and architects. This position builds new clinical data warehousing solutions, data transformations, and data integration assets, and supports the changes, enhancements, and maintenance of existing assets in support of OHSU clinical data initiatives.
You will work closely with cross-functional teams — clinical and operational stakeholders, data architects, and IT specialists — to develop robust data pipelines, implement data quality controls, and deliver trustworthy data that supports clinical decision-making. Development happens primarily in the Epic Caboodle Console, Microsoft SQL Server tools,...
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The Labor & delivery and Mother Baby Units combined provide intrapartum, antepartum and newborn care to low and at-risk populations. Care is provided based on acuity, patient type and is in line with the Association of Obstetric, Women’s Health and Neonatal Nurses Guidelines for patients care (AWHONN).
Here are some reasons to be excited about the Labor & Delivery program at OHSU:
- OHSU is a Magnet designated teaching hospital.
- There is 24x7 Attending and multidisciplinary Provider coverage so you will have the support...
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- Assist with the admitting and discharge
- Obtain accurate vital signs and weight
- Complete all unit specific CNA documentation in the patient’s medical record related to: admissions, daily care, vital signs, weight, intake and output, discharge, etc.
- Assist the patient with any and all basic hygiene, lifting, transport, dietary support, and other personal needs and medical necessities
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- Anesthesia Equipment, Instrument and Supplies Maintenance: Checks inventory and, if appropriate, requisitions and restocks supplies; rotates dated items on shelves; participates in equipment and supply evaluations; troubleshoots and maintains equipment and supplies such as ETCO2 gas analyzer, anesthesia machine, EKG monitor, pulse oximeter, and blood gas instrument; makes minor repairs or refers to Clinical Engineering for repairs; calibrates equipment such as blood gas instrument and pressure transducers, ETCO2 Analyzer, pressure transducers, and oximetric swans; cleans and sterilizes anesthesia machines and equipment after surgeries and performs necessary maintenance; performs stat analysis of patient blood samples.
- Anesthesia Equipment Set...
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Provides an outstanding level of professional performance in quality of clinical care. Professional performance is delivered in a manner that is compliant with the regulation and guidelines of all relevant regulating bodies (i.e. The Joint Commission[CD1.1], Centers for Medicare and Medicaid Services, OHSU IRB, NIH and all other state, federal, and institutional regulatory guidelines.) Treats all patients, research subjects, trainees and co-workers with dignity and respect.
May maintain a program of scholarly research activity directed toward improved understanding for the causes, detection, and treatment of diseases. May engage in public service through consultative activities with OHSU and...
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1. Clinical Activities (not related to assigned administrative, education, or research FTE teaching or research):
a. Direct
i. Patient population:
Inpatient: The APP will spend 60% of their time on our inpatient service and will be responsible for providing excellent direct clinical care for patients admitted to the adult urology service while working in conjunction with faculty physicians and resident physicians, during which time there will not be any competing outpatient responsibilities. Inpatient duties include but are not limited to:
• Perform comprehensive histories and physical examinations and ongoing clinical assessments for admitted and post-procedural urology...
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- Clinic Flow: Provides leadership, expert guidance and oversight of clinic flow. Supports daily operations across front and back office. Ensures that clinic flows smoothly and resolves flow issues proactively, escalating to Clinical Operations Supervisor, as needed.
- Customer Service: Provides high-quality customer service to internal and external customers through professional communication in a prompt manner. Communication may take the form of face-to-face, coaching other staff or written forms.
- Training and Competency: Responsible for assisting with training of all medical assistants...
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Centralized Managed Care and Insurance Verification
- Review incoming referral orders to assess patient’s needs based on diagnosis, insurance coverage or lack thereof, and previous treatments. Referrals may be received internally via Epic or externally via fax or other methods.
- Verify patient information including demographics, insurance coverage and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Document any details related to liability insurance (i.e. motor vehicle accident, personal injury, or worker’s compensation) to determine third party liability.
- Obtains benefit information including current eligibility, deductible or co-pays,...
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Enrollment and Authorization: Verify patient information including demographics, insurance coverage and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Obtain authorizations for all clinical care, procedures, and laboratory studies, to include providers at onsite and offsite clinics. Enter all information accurately into OHSU databases. Follow-up on pending authorizations until they are obtained. In addition, integrate care by obtaining authorizations for other associated clinical diagnostic or laboratory services. Contact primary care physicians or their designees to obtain authorizations for urgent care. Facilitate Financial Assistance Policy...
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Centralized Managed Care and Insurance Verification
- Review incoming referral orders to assess patient’s needs based on diagnosis, insurance coverage or lack thereof, and previous treatments. Referrals may be received internally via Epic or externally via fax or other methods.
- Verify patient information including demographics, insurance coverage and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Document any details related to liability insurance (i.e. motor vehicle accident, personal injury, or worker’s compensation) to determine third party liability.
- Obtains benefit information including current eligibility, deductible or co-pays,...
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Customer Service
- Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry.
- Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner, face to face or over the phone.
- Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment.
- Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills.
- Determines customer needs proactively, and direct inquiries to appropriate resources.
- As problems and miscommunications occur with...
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Oversee daily clinical operations of the section
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Manage a broad imaging caseload generated by:
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Five SPECT/CT scanners
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Two digital PET/CT scanners
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One PET/MRI scanner
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Support and contribute to our theranostics program, including:
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Neuroendocrine tumor therapies
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Prostate cancer therapies
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Radioiodine therapies
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Several research therapies
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Collaborate closely with medical physics and...
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The PIMC nursing team facilitates nursing cares which mimic a step down intensive care unit versus an acute floor. The patients cared for on the PIMC involve multiple organ system failures and range from 1 day old to 18 years old (sometimes up to 22 years old if still followed by pediatric physicians).
PIMC admits from a variety of locations and service lines. The PIMC also facilitates patient transfers within Doernbecher who require intermediate level of nursing care that is not available on their generally assigned units. For example, patients on chronic home ventilation...
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Operational Functions:
- Direct in unit supervision of operations on a continual basis. Assuring the highest standards of patient/customer service, cleanliness, food quality and operation excellence. Supervises meal periods. Checks to ensure HACCP and other quality control checks are followed. Supervises food line and grab and go items. Supervises cash