- Customer Service - Provide high quality customer service to both external customers (patients, referring providers, insurance carriers) and internal customers (OHSU health care providers, staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, standard complaint processing, flexible coverage of internal and external service needs, and the continuous application of process improvement methods and skills. Document accurately telephone calls from patients regarding requests for medication refills, complaints, general information inquiries, and urgent health care...

Position Summary:   The Senior Director of Strategic Partnerships is responsible for identifying, securing, negotiating, and managing strategic relationships with external partners (corporate, academic, nonprofit, and other) that enable the Knight Cancer Institute to advance its science. This role will be responsible for accelerating projects towards commercialization. These responsibilities encompass all units...

The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the...

- Demonstrate performance consistent with Departmental, Divisional and Organizational expectations and core competencies; maintain confidentiality and privacy of patient information; prioritize Health Unit Coordinator responsibilities and seek consultation when needed; perform area specific skills and follow established protocols; demonstrate fiscal accountability and the effective use of resources. - Prepare and maintain patient medical records; enter acuity of unit patients; maintain unit census documents/boards; photocopy and fax documents; maintain, order, and stock nursing unit supplies and resource materials; enter billing data; open, sort and...

The Health Unit Coordinator is part of the health care team and utilizes her/his knowledge and skills to support and enhance nursing area/unit operations throughout OHSU. The Health Unit Coordinator maintains an accurate and current profile of patients and health care team members in multiple locations: census boards, call lists, and in the integrated heath record. The Health Unit Coordinator serves as a communications specialist, providing clerical and reception skills, data collection and computer entry. The Health Unit Coordinator provides problem-solving and performance improvement assistance on the unit.

Tray Assembly: - Sets up station with standard items. Places items on tray according to tray diagram. - Works assembly position putting on entrees, starches, vegetables and gravy/sauce OR beverages and condiments OR menus, utensils, hot bases, and dry condiments. - Monitors temperatures for entrées, cold items and soups. - Uses proper portion control....

Tray Assembly: - Sets up station with standard items. Places items on tray according to tray diagram. - Works assembly position putting on entrees, starches, vegetables and gravy/sauce OR beverages and condiments OR menus, utensils, hot bases, and dry condiments. - Monitors temperatures for entrées, cold items and soups. - Uses proper portion control....

At HMC, this Advanced Practice Provider (APP) with professional critical care experience will provide night coverage in a care team model in the Hillsboro Medical Center (HMC) ICU with remote support by an intensivist via telemedicine. The appointee works in partnership with clinical and medical staff at HMC to provide excellent clinical care and customer services to patients in the ICU. This position will work cooperatively with nursing staff to provide education, continuity, and quality improvement initiatives. The APP will also work in conjunction with medical staff and HMC leadership to provide services to further HMC’s missions and goals of bringing quality clinical care and unparalleled service to our region.  

Staffing the Hillsboro Medical Center Emergency Department as assigned by the Chair; participating in Emergency Department quality assurance activities; and provision of on-line medical consultation.

Staffing the Hillsboro Medical Center Emergency Department as assigned by the Chair; participating in Emergency Department quality assurance activities; and provision of on-line medical consultation.

- Supports basic day-to-day functions of the lab, including assisting with ordering supplies. - Independently sets up and carries out cell culture experiments with cell lines and primary human skin cells. Analyzes results using techniques listed in position summary. - Oversee and assist with training of new or temporary students and other personnel. - Independently prepares, labels, and images slides using stains, immunolabeling, and in situ hybridization with both chromogens and fluorophores. - Performs sequence analysis, tissue homogenization, RNA isolation, and protein quantification on blood and tissue-derived RNA from...

- Develop, recommend, and implement effective and equitable human resources and labor relations strategies that positively impact the organization, support organizational goals, and meet the needs of employees.  - Build an engagement strategy to identify concerns, determine needs, and clarify expectations to continually meet the needs of and build positive relationships with all employees. - Collaborate with management to make recommendations and implement solutions around workplace conflicts, administration of corrective...

- Coordinating patient visits, procedures, schedules  - Rooming study patients, taking vital signs, drawing blood, processing lab specimens for shipment  - Collection and entry of data from patient electronic medical records and research subject charts into study databases, internal trackers (eCRIS), and Case Report Forms and upload patient imaging.  - Resolve any data queries identified by the study monitor, auditor, or other individual reviewing the study data within tight deadlines with competing priorities. Correct any quality control issues with the data entry. Maintain data integrity including advocating for if/when data should not be...

- Supervises front office staff and provides daily guidance in problem solving. Monitors successful completion of competencies, makes recommendations for salary increases, approved and assigns, and PAS work. Works as back up for all front office and clinical staff and its functions. Works in concert with Practice Manager to recruit, train, and counsel employees, develop work plans, participate in discipline up to and including dismissal. Participates in evaluations and setting long and short term goals for front office staff. Enters and monitors staff schedules in Kronos timekeeping. Encourages a cohesive team approach to the day-to-day operations. Leads by example. Provides ongoing feedback to staff. -

1. Skills Team Support - Partners with skills lab coordinator and the skills team. - Prepares and facilitates skills lab sessions in MRISC. - Provides day-of direct user support during clinical skills lab events. - Locates and manages medical supplies needed to enhance delivery of clinical skills activities (e.g. pharmacy drugs, dressings). - Operates and Maintains Medical Equipment (i.e. life‐support systems, physiologic monitors, ultrasound machines, and IV pump systems) and clinical task trainers. - Partners with faculty with troubleshooting medical technologies during skills events. - Provides user orientation and support for Medical Equipment and Clinical Task Trainers including low/mid fidelity...

Operations and Team Management - Develops, manages and motivates Knight Cancer Institute communications team members to maximize priorities and fosters personal performance growth. - Demonstrates recognition of the value of individual and cultural differences to team effectiveness; creates a work environment where diverse viewpoints and abilities are valued and that emphasizes an innovative mindset, teamwork, accountability and professionalism. - Develops metrics to effectively measure team success, with mechanisms for adapting strategies in response to results. - Leads collaboration to align the communications strategy of the Knight Cancer Institute and OHSU to meet shared goals.

- Transports patients using wheelchair, stretcher, hospital bed, and morgue cart to and from various locations include, but not limited to: nursing units, diagnostics, pre-op, life flight pad and morgue. Transfer patients to and from stretcher, hospital bed, exam table and wheelchair using transportation-assist devices such as Hovermatts, Slipps, slider boards and backboards. - Transports medical equipment, mail, labs, blood products and supplies to and from various locations within the OHSU environment. These locations are, but not limited to: nursing units, diagnostic areas, clinics, exam rooms, operating rooms, laboratories, morgue or...

Coordination/Dispatching Activities: - Coordinates, schedules, ensures delivery of interpretation and captioning services for in-patient and ambulatory settings throughout OHSU  - Communicates and coordinates services effectively, professionally, and in a friendly manner via phone, email, hospital paging system, MS Teams with unit/clinic staff, interpreters, contracted vendors, and leadership - Develops new processes and workflows that support optimal service...

• Ability to lift, bend, stoop, reach, carry, push, pull and walk throughout the work period. Able to lift 50 lbs independently. Complies with the safe patient mobilization policy when lifting or positioning dependent patients, including using mechanical lifts and coordinating the assistance of other personnel. • Must be able to use all senses: seeing, hearing, touching, smelling, and speaking....

- Coordinates complex transfers of acutely ill patients to OHSU/DCH from outside hospitals. Collect accurate patient information, initiates EPIC intake, conducts initial cursory triage for possible transfer to partner hospitals, page appropriate OHSU physician(s), and connect referring  provider to OHSU providers on a recorded telephone line and/or telemedicine link. ETC is responsible for scribing key information discussed in call, activating specialty teams, and disseminating information to clinical staff. This position collaborates with the bed flow manager, physician on duty, transfer center RN, and patient placement to secure appropriate bed placement for transfer patients.  -