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- Manages referral work queues and processes - communication, scheduling, and prior authorization - for LARC, OB, and specialty clinic appointments. Is responsible for verifying patient eligibility and securing referral/authorization prior to the outpatient appointment. The authorization process includes, but is not limited to, putting the referrals information on-line, following up on referrals for return appointments, and other miscellaneous tasks. This task includes management of the referral process from start to finish meeting or exceeding the appropriate service standards. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care...
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- Prepares the patient for treatment as directed by the PT/OT/SLP/PTA/COTA (obtaining necessary equipment and supplies, facilitating communication between the patient and the therapist). Ensures patient safety and comfort following a visit (patient call light within reach, bedside table returned, etc.). Prepares treatment areas prior to the visit to ensure the proper equipment and supplies are set-up for therapy treatments. Assists with patient care when two or more people are required for safety, under the direction and supervision of licensed therapist. Cleans treatment areas and equipment following visits. Monitors patient when unattended by therapist. Reports...
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- Cash Fund Verification: Obtains previously counted cash from a central cashier supply; counts and verifies beginning amount. Employees in this class may record till amounts on the cash count slip.
- Cashier Duties: Receives monies or processes credit card purchases for goods and services in a dining area, bookstore, retail store, parking lot or ticket booth; totals purchases and collects correct amounts, issues parking
- ticket on entrance and collects fee on exit, or takes payment in exchange for a ticket to a performance or event;...
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- Supervises front office staff and provides daily guidance in problem solving. Monitors successful completion of competencies, adherence to workflows and policies, makes recommendations for salary increases. Works as back up for all front office and clinical staff and its functions. Works in concert with Practice Manager to recruit, train, and counsel employees, develop work plans, participate in discipline up to and including dismissal. Participates in evaluations and setting long and short term goals for front office staff. Enters and monitors staff schedules in Kronos timekeeping. Encourages a cohesive team approach to the day-to-day operations. Leads by example. Provides ongoing feedback to staff.
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- Conducts psychosocial evaluations of patients/families and significant others including but not limited to the following: adjustment to medical or health condition; care coordination; mental health status; adjustment/ compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues); and patient/family resources.
- Provides crisis intervention and supportive short-term counseling to patients/families and significant others as necessary to meet immediate psycho-social needs including but not limited to: Trauma/Emergency...
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SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and Patient and Family Centered Care across the continuum to promote service excellence to foster exceptional experiences for our patients
- Greet and screen visitors
- Update whiteboards and call boards
- Maintain census in Epic
- Conduct safety/environment of care surveillance
- Label medication bins
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Patient Management:
- Clinical duties for ambulatory primary care standard work
- Assists RN/NP/MD with procedures/treatments
- Administering medications & vaccines via injections
- Phlebotomy
- Collecting pathology specimens
- Medication Refills
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Patient management - Responsible for coordinating and managing the non-nurse aspects of the patient's clinical care process. Scrub schedule and prep charts for new patients - ensure records are ready and patient is properly prepared for clinic visits. Reviews the plan of care to ensure it is being executed correctly. Works with the provider by providing support with order entry, Medication refills and provides non nursing support and education to the patient and family. Places lab and scheduling orders and follows up with patient to communicate appointment time. Monitors the Epic inbasket for messages that need attention from the patient, providers, and nurse team and handles messages within certification scope. Monitors Epic for refill...
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Patient Management
- Responsible for coordinating and managing the non-RN aspects of the patient’s clinical care process.
- Reviews the plan of care to ensure it is being executed correctly.
- Works with the provider in clinic by providing support with order entry, AVS preparation, medication refills, and providing non-RN support and education to the patient and family and caregiver.
- Coordinates labs and scheduling orders per delegation protocols or...
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Manage, track, organize and oversee complex calendar activities and scheduling of cross-functional meetings for the Chief of Staff (CoS) and Chief Financial Officer (CFO).
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Drafts meeting materials, including PowerPoints, meeting agendas, briefing documents and correspondence to ensure executives are prepared for meetings.
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Responsible for travel arrangements for CoS and CFO.
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Provides CoS and CFO with complete, accurate and timely information enabling them to make informed judgments/best decisions.
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Assists with event planning for internal and external meetings, including technology set up and support for weekly executive meetings.
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Shares in coverage and greeting guests with other members of the President's...
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Patient Management
- Responsible for coordinating and managing the non-RN aspects of the patient’s clinical care process.
- Reviews the plan of care to ensure it is being executed correctly.
- Works with the provider in clinic by providing support with order entry, AVS preparation, medication refills, and providing non-RN support and education to the patient and family and caregiver.
- Coordinates labs and scheduling orders per delegation protocols or care plan or verbal orders and follows up with patient to communicate appointment time.
- Monitors the Epic in-basket for messages and refill requests that need attention from the patient, provider, and RN or resident.
- Handles messages and initiates authorizations, refill...
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- Provides high quality customer service to both external customers and internal customers that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, flexible coverage of internal service needs, and continuous follow through.
- Is responsible for all processes involved in checking patients in and out. Responsible for but not limited to scheduling return appointments, scheduling ancillary services as requested by the provider, obtain authorization when necessary. Directs patients to appropriate providers for other health care...
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Strong preference will be given to candidates with experience engineering complex 3D tissue models, organ-on-chip systems, cancer microenvironment models, bone biology, or biofabrication. Additional preferred expertise includes immune cell incorporation into engineered tissues, macrophage/osteoclast biology, mouse-derived immune or tumor models, neurobiology, neuron co-culture, innervated tissue models, and/or spatial omics.
An ideal candidate will have a strong record of publications, a proven record of independence, and the ability to work effectively with the...
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Adult Ambulatory Neurology Resource RN
The Adult Ambulatory Neurology RN provides comprehensive nursing care and care coordination for patients with complex neurological conditions in the outpatient setting. Primary areas of focus include neuromuscular disorders and multiple sclerosis, while also supporting patients across a broad range of neurological subspecialties. The RN serves as a key clinical resource for patients, families, providers, and interdisciplinary team members, facilitating ongoing disease management and ensuring continuity of care across the treatment continuum.
In addition to providing comprehensive outpatient...
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Referral Intake, Triage, and Processing
- Receive, review, and process incoming referrals and related documentation from external providers using Epic and various referral sources.
- Validate referral completeness, including required patient demographics, referring provider information, diagnoses and/or procedures, requested services, and supporting documentation (as needed).
- Interpret referral documentation containing medical terminology, diagnostic language, urgency indicators, and procedural requests.
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Adult Ambulatory Neurology Resource RN
The Adult Ambulatory Neurology Resource RN provides comprehensive nursing care, clinical support, and care coordination for patients with complex neurological conditions across all Adult Ambulatory Neurology programs. The Resource RN serves as a flexible clinical resource, supporting multiple neurology subspecialties including General Neurology, Neuromuscular Disorders, Multiple Sclerosis, Epilepsy, Headache, Movement Disorders, Stroke, Sleep Medicine, Cognitive and Memory Disorders, and other specialty clinics as needed. The RN partners with patients, families, clinicians, and interdisciplinary team members to facilitate care coordination, support disease management, and ensure continuity of care across the outpatient...
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The Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to support and enhance safety, patient experience, communications, and efficiency on nursing units. The HUC, under the direct supervision of the Nurse Manager or Charge Nurse, performs general non-clinical duties and specific services necessary to expedite the efficient functioning of the nursing unit consistent with the philosophy, goals, policies and procedures in the nursing department and OHSU.
1. SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and
Patient and Family Centered Care across the...
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Preparation/Cooking:
- Prepare food items for patients and visitors at OHSU South hospital and CHH2 according to standardized recipes and menus or by verbal instruction given by higher-level cooks or supervisors. Perform functions according to following procedures as listed: (1) mise-en-place (put in place) all ingredients and supplies; (2) perform all required preparation; (3) cook ingredients using prescribed best method; (4) hold and serve at proper safe temperature; (5) chill as appropriate using correct food safety procedures; (6) reheat as necessary to the appropriate safe temperature; (7) properly...
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The Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to support and enhance safety, patient experience, communications, and efficiency on nursing units. The HUC, under the direct supervision of the Nurse Manager or Charge Nurse, performs general non clinical duties and specific services necessary to expedite the efficient functioning of the nursing unit consistent with the philosophy, goals, policies and procedures in the nursing department and OHSU.
1. SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and
Patient and Family Centered Care across the continuum to promote service
excellence to foster exceptional experiences for our patients
• Greet and screen...
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Under direct supervision, primarily provides general administrative support for a project, team, or work
unit. Similar to an Office Clerk or Specialist. May also include some basic data entry and report generation.