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- Patient management - Responsible for coordinating and managing the non-nurse aspects of the patient's clincal care process. Scrub schedule and prep charts for new patients - ensure records are ready and patient is properly prepared for clinic visits. Reviews the plan of care to ensure it is being executed correctly. Works with the provider by providing support with order entry, Medication refills and provides non nursing support and education to the patient and family. Places lab and scheduling orders and follows up with patient to communicate appointment time. Monitors the Epic inbasket for messages that need atttention from the patient, providers, and nurse team and handles messages within certification scope. Monitors Epic for...
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- Clinic Flow: Provides leadership, expert guidance and oversight of clinic flow. Supports daily operations across front and back office. Ensures that clinic flows smoothly and resolves flow issues proactively, escalating to Clinical Operations Supervisor, as needed. Support in referral processing including assuring proper
- med review and visit prep work is completed.
- Customer Service and Education: Provides high quality customer service to internal and external customers through professional communication in a prompt manner. Communication may take the...
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- Customer Service: Provides high quality customer service to both external customers (patients and their families, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
- Surgery Scheduler: Maintains current information regarding...
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Coordinating research team and collaborators, organizing meetings, and providing general administrative support to the research team.
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Assisting with Institutional Review Board approvals and other regulatory compliance processes; maintaining correspondence from approving entities and tracking compliance deadlines.
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Recruiting and consenting/enrolling research participants and managing participant databases and tracking enrollment.
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Scheduling study participants and/or mailing/emailing surveys; tracking survey responses.
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Managing research participant reimbursement.
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Entering data from...
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This Graduate Student Worker will support a qualitative evaluation of the FORWARD PSU Program, which examines program effectiveness from the perspective of Indigenous and BPOC undergraduate students. The position will support recruitment, data collection, and analysis of qualitative survey and in-depth interview data, contributing to a research report and manuscript for dissemination.
Key responsibilities include:
- Assisting with recruitment and coordination of data collection with study participants (conducting in-depth qualitative interviews with participants, coordinating scheduling and communication with participants)
- Data management and preparation (organizing interview recordings...
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- Under direct supervision, primarily provides general administrative support for a project, team, or work unit. Like an Office Clerk or Specialist*. May also include some basic data entry.
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- Assist with the admitting and discharge
- Obtain accurate vital signs and weight
- Complete all unit specific CNA documentation in the patient’s medical record related to: admissions, daily care, vital signs, weight, intake and output, discharge, etc.
- Assist the patient with any and all basic hygiene, lifting, transport, dietary support, and other personal needs and medical necessities
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Patient Access and Support
- Provide professional, welcoming, and efficient customer service to patients, families, visitors, and staff, both in person and by phone.
- Serve as a primary point of contact for patient inquiries, appointment assistance, and general clinic information.
- Check patients in and out; verify demographics, insurance, and referring provider information; ensure required forms and signatures are complete.
- Collect and process copayments, deposits, and other...
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The Research Administrator 3 will possess an exceptional or singular command of a professional sphere of knowledge, perform research, and have primary leadership responsibilities consistent with the goals of the research program. The laboratory focuses on the study of women’s cancer, particularly ovarian cancer, and women’s health. The position will work with consortia and with complex prospective cohorts.
The Research Administrator 3 will substantially contribute to writing...
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Staffing:
- Collaborates with charge nurses to assess current and future staffing needs.
- Triages requests and works collaboratively with Mission Control and the Administrator on Duty group to meet hospital and operational needs.
- Uses extensive knowledge of OHSU Health’s complex patient population, procedures and protocols to correctly and equitably allocate available resources in accordance with clinical guidelines and/or collective bargaining agreements, when and where relevant.
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- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.
- Stocks and empties ScrubAvail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.
- Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.
- Maintains a clean, safe, and efficient working environment.
- Shelves: ensures...
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Direct Patient Services and Documentation:
- Provide primary care behavioral health interventions including proactive patient identification (scrubbing), brief interventions via same-day Warm Hand Offs, scheduled patient follow-ups, consultation to all care team members, assessments, and crisis intervention.
- Participate in behavioral health case management as part of multi-disciplinary team to address complex patient needs appropriately. This includes both short- and long-term involvement and a high level of coordination with internal and community-based resources.
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The Healthcare Business Intelligence (BI) Administrator is responsible for the administration, optimization, and operational support of enterprise analytics platforms supporting clinical, financial, and operational reporting. This role primarily focuses on managing Microsoft Fabric capacities and SAP BusinessObjects environments, with a secondary responsibility for IBM Cognos Analytics systems. This includes the installation, configuration, administration, and maintenance of these systems, which are leveraged in a 24x7, multi-server environment.
Microsoft Fabric Administration
Overall responsibility for administering the centrally managed BIAA Microsoft Fabric capacities. This work will require close collaboration with other...
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- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.
- Stocks and empties ScrubAvail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.
- Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.
- Maintains a clean, safe, and efficient working environment;
- Shelves: ensures shelves are...
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Position Summary:
This position is responsible for oversight and improvement of activation of therapeutic interventional trials at OHSU Knight Cancer Clinical Research (KCCR). The successful candidate will identify bottlenecks, implement measurable process improvements, align stakeholders, and build a culture of accountability and speed while maintaining compliance, quality, and patient safety. Their responsibilities include oversight of activation processes and stakeholders and development of SOPs and tools for streamlined...
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Project Management, Change Management and Implementation
- Leads all change management and implementation efforts for executive initiatives, new business, new workflows and the like, where the primary customer or stakeholder is the clinician and the EHR is the primary means used to meet the project deliverables.
- Leads projects that are under ~250 hours of effort where the primary stake holder is ambulatory clinical.
- Leads clinical efforts as a resource on enterprise projects.
- Leads clinical domain user groups in partnership with Physician Informaticists when assigned.
- Uses and applies industry standard change and project management principles.
- Utilizes and...
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General Custodial
Provide a clean environment for staff, visitors and patients.
- Carpet vacuuming/edging.
- Dusting all surfaces.
- Dust mopping, wet mopping, sweeping.
- Remove litter.
- Cleaning glass – Doors and windows.
- Wash walls, doorframes, window ledges.
- Clean and sanitize restrooms, locker rooms.
- Clean break areas and kitchens.
- Refill dispensers, carts, shelves with needed supplies.
- Remove waste and cleans containers. Transport to central location.
- Dust blinds.
- Operate all cleaning and floor care equipment, buffers, wet vacuums, auto scrubbers, upright vacuums, and carpet extractors.
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- Customer Service - Provide high quality customer service to both external customers (patients, referring providers, insurance carriers) and internal customers (OHSU health care providers, staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, standard complaint processing, flexible coverage of internal and external service needs, and the continuous application of process improvement methods and skills. Document accurately telephone calls from patients regarding requests for medication refills, complaints, general information inquiries, and urgent health care concerns....
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The Nursing Director role is distinguished from Nurse Managers by its expanded scope, scale, and
strategic impact. Directors typically oversee multiple units, programs, or service lines and are
responsible for larger budgets, higher complexity of operations, and broader organizational
integration. While Nurse Managers focus on unit-level leadership and performance, the Nursing
Director establishes long-term vision and...