Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Ensemble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

Managed Care Coordination: - Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, OHSU Health Plan Office, patients, and insurance companies on authorization requirements per diagnosis and service.  Serves as service area expert on ICD9 coding requirements and issues.  Obtains managed care authorizations for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed.  Applies problem solving and negotiating skills in resolving patient concerns and managed care related problems. Enrollment & Authorization: - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. Follows up on pending authorizations until they are obtained. Arranged Care: -  Schedules new patient appointments. Obtains prior medical records and studies as directed by the clinical staff and Providers. Prior to patient scheduled appointment, obtains lab reports, procedure documents, CDs, on-line communications, OHSU medical records, and other medical reports from referring physicians as required by various clinical genetics subspecialties. Accommodates patient special needs such as: wheelchairs, stretchers and interpreters. Mails information packets and provides patients with pre-clinic visit information and reminders.   Telecommunications: - Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees. Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry.  This duty includes prompt and professional communication efforts, face -to-face customer contact skills, crisis management, facility with available information, technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.  Integrated Care: - Arranges and orders associated clinical, diagnostic, or laboratory services; obtains authorizations when necessary. Directs patients to appropriate providers for various health care issues. Completes and routes direct referrals to other clinical services. Contacts PCP or their designees to obtain authorizations for urgent care. Schedules return appointments. Initiates authorizations requests for subsequent care. Training and Competency:  - Successfully completes the required PAS initial training and core competency assessment before or during the trial service period.  Completes all required update modules.  Maintain core competencies, and demonstrate continuous application of these skills throughout the period of employment. Support and assist in the development of continuous quality improvement components of the clinical practice.  Build upon the OHSU Performance Excellence System (OPEX) to continuously improve Clinical Genetic Service. Clinical Service Resource: - Shares PAS expertise and disseminates PAS information to PAS Specialiests wihtin the service area.  Instructs co-workers as needed in user skills for PAS system software including RSS, Order Entry, LCR, EAD and the minimal and common data sets.  Maintaines a service based working knowledge of diagnositic and procedural coding.  Fills in as needed for any PAS or PASR position within the service areas.

- Planning, executing, and analyzing experiments for independent research project(s) using electrophysiology, molecular, cellular, and live imaging and computational approaches in the retina and/or CNS. - Manuscript preparation for individual projects and assisting other lab members with manuscripts as needed. - Assisting the PI and other lab members with grant application (data acquisition, writing assistance, editing) as needed. Preparing fellowship applications. - Traveling to national and international meetings to present on findings. - Helping to mentor and train junior members of the laboratory.

- Oversight and coordination of new and replacement position request process (ePAR) process from point of submission by departments, divisions, centers, and institutes to approval for posting and recruitment; oversight of high volume inboxes; communication with constituents; preparing finance and organizational information for SOM leadership; tracking all incoming requests in a central system; acting as a bridge between constituents, SoM Dean’s Office, HR, and Recruitment; creating/updating work flow documents and policy/procedure manuals to effectively guide both DO and SoM employees. - Provides support to the associate director of operations. Provides technical support to the DO in areas such as recruitment for practitioners and clinicians, and variable payment processes. This support includes aligning tracking, processing, and language with current best practice, standards, and policy, and creating and/or maintaining tracking systems (such as Smart Sheet) to ensure our operations run smoothly. Partners closely with the associate director of operations in developing educational materials for our departments and internal user. Recruitment of clinicians and practitioners includes monitoring high volume inbox, tracking multiple levels of approvals (senior faculty rank, endowments, recruitment packages, tenure-track, eg) and assisting both with communicating back to departments and with reporting as needed. Variable pay process includes monitoring a high volume inbox, gathering relevant background information as directed by the associate director of operations for review, approval, communication, and processing, along with tracking for internal reporting. Creating best practice documentation and guides for internal (DO) and external (SoM) contacts. Assisting with ongoing education of preparers and updating our approach based on policy/procedure changes. - Special projects for SOM Dean’s Office, which may include ongoing support of faculty and provider salary benchmarking.

Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. Point of Service Operations: - Greets patients and confirms that an appointment has been kept. Inspects insurance cards and/or authorization notices. Identifies and collects deductible payments, co-payments, and deposits on services; provides receipts and completes necessary accounting procedures. Verifies and updates the common data set on-line. Explains and satisfies any necessary patient signature requirements. Enrollment & Authorization: - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. Follows up on pending authorizations until they are obtained. Telecommunications: - Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees.

- Conducts assessments of patients with chronic pain and independently plans and delivers technically competent care to patients with complex needs. Initiates follow-up, and updates plan of care based on patient responses and feedback from other health professionals. - Using Motivation Interviewing techniques, provides individualized patient education on pain management strategies, identifying and securing appropriate services to meet individual needs. Acts as an expert in resources local to the patient, providing referrals to services. Directly coordinates services on behalf of patient, delegating care in a safe and efficient manner. - Conducts comprehensive medical record reviews of enrolled patients as part of data generation to form care plans, determine compliance, and coordinate services. - Facilitates weekly educational patient groups that are held virtually. - Documents the research and nursing process in an informative, consistent, accurate, concise, and timely manner. - Participates in clinical research coordination, program development, implementation, and strategic planning for the study intervention. - Participates in monthly Research NCM meetings, and other research team related functions, as appropriate.

**New hires are eligible for up to a $1,500 hiring bonus**   The Veterinary Research/Health Technician 1 is the first level of a three-level series. At this level, this position will provide research support, routine health care, and animal husbandry for animals maintained at the ONPRC. This position will perform the manual and technical husbandry tasks directly related to the care of, and research support for the use of, laboratory animals. The successful candidate for this position will have basic knowledge for the care of animals, demonstrated by experience with household pets, farm, or 4-H animals. Ideally, the individual in this position will have experience utilizing proper techniques to safely perform standard clinical procedures, including accurately calculating medication dosages. Additionally, this role requires a professional, service-oriented attitude, with the ability to read, write, and follow oral and written instructions, as well as having the ability to communicate effectively in oral and/or written formats with both technical and professional staff. There is risk of exposure to zoonotic agents through injury, by direct contact with animals or their tissues and body fluids, or by contact with equipment contaminated by animals or their tissues and body fluids. Some work duties may also include risk of exposure to potentially hazardous chemicals and sanitizing chemicals. Candidates should have the ability to carry and lift up to 50lbs; lift objects weighing approximately 42lbs to shoulder height, and be able to perform the essential functions of the position with or without accommodation. If you are a problem solver, have the ability to multi-task, be self-directed, and pay attention to details, this is a great position to start your career path in OHSU!

PATIENT CARE - Perform pre-procedural sedation risk assessment on surgical patients - Including, but not limited to, carpal tunnel release, D&C, D&E, and dental procedures referred for moderate sedation. - Collaborate with other members of the team regarding pre-procedural instructions, medication management, and patient education. - Function independently but also work in close collaboration with providers from other departments (OBGYN, anesthesiology, internal medicine, etc.) to coordinate medical optimization of the patient prior to procedure. - This includes but is not limited to following up on lab tests, cardiac testing, referrals to other specialties and documenting plan of care in EMR. - Communicate with the surgical team (surgeons, surgery schedulers) when necessary to share concerns about patient readiness for scheduled moderate sedation surgeries. - Ensure timely, focused documentation and communication with the referring surgeon and PCP when appropriate to ensure quality patient care are expected. - Review the patient’s history, via patient’s verbal report and the review of previous medical records from internal and external sources, and perform a complete physical exam on each patient. - Provide consistent patient education about good preparation for procedure. - Documentation in the EMR of the clinical assessment will be executed according to documentation standards for licensed providers at OHSU. - Chart documentation will be accurate and timely. Perform peer reviews on a yearly basis including peer chart audits. - The medical director will review peer chart audits and provide the APPs with feedback about documentation completeness. - Charts will be forwarded to coding professionals for billing. - All encounters will be closed by the end of the work day and submitted for billing within 24 hours of each patient encounter. PERFORMANCE IMPROVEMENT - The APP will attend quarterly AST QI meetings. - May be asked to participate in special projects as assigned by the medical director and/or clinic manager. - The focus on these projects may include but will not be limited to improving quality of patient care, procedural workflow, diversity/equity/inclusion efforts and/or customer service.

Telecommunications: - Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees. Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. Point of Service Operations: - Greets patients and confirms that an appointment has been kept. Inspects insurance cards and/or authorization notices. Identifies and collects deductible payments, co-payments, and deposits on services; provides receipts and completes necessary accounting procedures. - Verifies and updates the common data set on-line. - Explains and satisfies any necessary patient signature requirements. Enrollment & Authorization: - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. - Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. - Follows up on pending authorizations until they are obtained. Arranged Care: - Schedules new patient appointments on line and manually if necessary. Obtains prior medical records and studies if appropriate. - Creates a medical record if needed. Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. Mails information packets. - Provides personal reminders to patients about upcoming appointments. - Obtains and prepares OHSU medical records before scheduled appointments.

IMAGING - Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment. - Positions patient for diagnostic imaging according to department procedures, training, and machine requirements. - Operates imaging equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates. - Uses computer image processing to select and optimize images. - Presents exams and related patient information to radiologist for diagnosis. - Assists with patient transport by moving patients using standard procedures. - Expected to perform the complete range of departmental mammographic exams from Screening to Stereotactic Biopsies. DOCUMENTATION  - Gathers complete documentation of all pertinent information to provide accurate and timely service to customers. - Correctly identifies patient by checking patient's I.D., full name and DOB according to department procedure. - Reviews patient questionnaire and orders to insure correct examination. - Labels images completely with demographic, position and other needed documentation. - Logs activities, gathers charging information and charges exams as required. - Competently performs quality control and quality assurance, records results and reports variance from normal equipment function to meet MQSA standards. PERSONAL & PATIENT CARE AND SAFETY:  -  Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others. - Protects patients and others in the area by using proper machine settings and radiation safety standards. - Practices universal and blood and body fluid precautions, and sterile practices according to procedures. - Clearly communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care to adolescent, adult and geriatric patients. - Maintains awareness of patient status and takes appropriate actions to meet their needs. - Follows all departmental policies and procedures. - Apply the department standards of service excellence to internal and external customers. PROFESSIONAL BEHAVIOR  - Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence. - Informs and educates patient and/or family of all needed information concerning the exam performed.  - Uses professional judgment and presents a professional image of competency to customer and staff. - Maintains professional appearance, punctuality, flexibility, confidentiality and guest relations. - Handles stressful situations in ways that promote positive outcomes. - Must be able to perform all ranges of exams after completion of technical competencies.

Summary of responsibilities: The Research Nurse is responsible for the clinical research activities for cancer clinical research studies conducted at the OHSU Knight Cancer Institute. The Research Nurse works collaboratively with other staff and provides services, as assigned by the supervisor, in furtherance of the university’s mission and goals. The primary objectives of this position are to educate, recruit, screen, monitor and document the subjects’ responses to treatment. The Research Nurse provides monitoring and clinical expertise to ensure protocol adherence and accurate data collection. In addition to direct research responsibilities, the individual is this position is responsible for mentoring OHSU or affiliate site staff members, and identifying opportunities for and implementing process improvement.   Qualities of a successful candidate: This position requires a highly experienced nurse, capable of working both independently and collaboratively with all levels of providers and non-medical research staff, adroitly balancing patient safety and research data advancement in the most ethical manner.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN¿s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role¿]. Professional accountability enriches the Clinical RN¿s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.   Doernbecher Children’s Hospital (DCH) Operating Room, a unit of OHSU’s Perioperative Services Division and OHSU’s Women’s and Children’s Division, is located on the 8th floor of DCH. DCH is opened 24/7 and maintains 7 operating rooms and 2 procedure rooms that primarily address the surgical needs of both inpatient and outpatient pediatric and young adults with congenital conditions ages neonate to 25. Surgical procedure on 25 and above may also be performed. Service lines can include Cardiac/ Thoracic, General Surgery, Gynecology, Oral maxillofacial surgery, Dental, Neurosurgery, Orthopedic, Spine, Otolaryngology, Plastic Surgery, Transplant, Urology, Vascular Surgery, Robotic, Gastrointestinal, and Trauma. Surgical procedures on adults 18 years of age and above are also performed if the procedure requires specialized equipment found only at this location.   Department Specific Requirements: DCH inter-operative staff work as integral part of an interdisciplinary care team to provide individualized family centered care for the pediatric and adult congenital patients in the perioperative setting. We provide care for ambulatory, inpatient, and urgent/emergent surgeries. The RN is responsible for assessing and providing direct patient care in both the circulating and scrub roles. The RN provides care consistent with ANA standards, OSBN nurse practice act laws, AORN recommendations, and current evidence based practices. 

The Registered Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff.  The RN Coordinator provides direct and indirect professional nursing care for patients seeking care at OHSU for Oncology services including bone marrow/stem cell transplant, cellular therapies, chemotherapy, and immunotherapy treatments. S/he assesses patient and family needs, assists in developing a plan of care, implements, educates, and evaluates the care delivered.  The RN Coordinator serves as a key communication link between the patient, his/her family and the care team.  The RN Coordinator is a continuous advocate for patients and their families, ensuring that clinical and business systems are customer service focused.  The RN Coordinator practices in accord with professional standards, core values and with a commitment to service excellence.  The RN Coordinator reports to the Care Management and Coordination Manager in Ambulatory Oncology.   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.   Department Specific Responsibilities 1. The RN Coordinator works with the Providers to ensure that all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit.  S/he works to ensure that new patients are prepared for the testing, evaluation and potential outcome of the visits ahead of time. 2.The RN Coordinator collaborates with the Nurse Navigators, Team Coordinators, Care Coordinators and Managed Care Coordinators to ensure that all appropriate business-related information is gathered prior to the visit, authorizations have been obtained and pre-registration has taken place. 3. The RN Coordinator collaborates with multiple interdisciplinary teams to ensure timely and accurate care is provided to patients and their families. (Cellular Therapy program, Intervention Radiology, Apheresis, Research etc.) 4. The RN Coordinator may be called upon to assign tasks to team members after assessing patient needs, staff skills and resources. 5. The RN Coordinator collaborates with other members of the team to ensure that patient flow is expedited during clinical practice sessions. 6. The RN Coordinator ensures that Provider orders that result from the new patient visit are recorded and executed.  S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed.  S/he tracks the post visit flow information to ensure that plans of care are executed in a timely fashion. 7. The RN Coordinator ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The RN Coordinator is expected to troubleshoot any problems that patients and their families may encounter in preparing for or during their hospital stay.   General Clinical/Patient Care 1. Identifies the needs of patients through observations of disease symptoms, emotional state, cultural and socioeconomic background and response to medical regimen and treatment.  Uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Incorporates assessment of pain, nutritional and functional need. 2. Triages and responds or refers inquiries appropriately.  Recognizes and reports specific physical and emotional conditions/needs/concerns of the patients to appropriate members of the health care team.  Alerts Providers to unusual observations of patients to facilitate immediate attention e.g. respiratory distress. 3. Plans as appropriate for the needs of patients and uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Collaborates with Providers and other members of the clinical support team in planning for the needs of the patients. 4. Provides individualized nursing care that responds to the needs of patients and demonstrates an understanding of the range of treatment required by patients. 5. Responds to the emotional needs of patients by demonstrating sensitivity to the emotional state of patients.  By developing a therapeutic relationship, the RNC will communicate to patients in an appropriate manner, utilizing assessment and professional problem solving to resolve conflict or barriers experience by the patient.   Refers to appropriate members of the health team indicated. 6. Assesses patient/family learning needs; including barriers to learning and the most effective teaching methods.  Implements patient teaching utilizing all available resources.   Inpatient Clinical Care 1. RN Coordinator will coordinator appointments and order planned admissions and communicate the plan to the inpatient staff to ensure optimal clinical outcomes. 2. RN Coordinator will work with the Nursing Manager and the service chief in development of protocol and pathway driven care for most common malignancies treated on the Hem/Onc service as well as key measures of quality of care for the Med Onc Service, including adherence to pathways. 3. RN Coordinator will work with the Nursing Manager and Clinical Director to periodically review key quality indicators.  On the basis of these reviews, RN Coordinator will assist the Nursing Manager and the Clinical Director in developing or modifying relevant processes of care to ensure continuous quality improvement.   Outpatient Clinical Care 1. Assesses patient/family status and needs both actual and potential according to established standards 2. Educates patient/family on chemotherapy and plan of treatment as established by the Physician. 3. Coordinates and implements initiation of treatment plan of care. 4. Monitors, maintains and modifies the plan of care based on patient/family response to interventions. 5. Collaborates with call center staff and triage nurses to triages all patient calls; triages Provider calls and assists with communication when necessary.  Uses standing orders to manage patient care when appropriate triage. 6. Recognizes and effectively responds to emergencies.  Speaks with Providers directly in all emergency situations. 7. Assists with appropriate program placement if needed.  8. Acts as a patient advocate, preserving basic patients and family rights.  Provides support to patients and families. 9. Demonstrates knowledge of practice specific standards of care in actual performance. 10. Clarifies and accurately executes provider orders, per established protocol. 11. Recognizes ethical issues and takes appropriate action in the provision of care. 12. Maintains current knowledge of pharmacology and competency in modes of administration. 13. Collaborates with support services based on patient and family needs (genetic counseling, social worker, nutrition, etc.)

Hiring Bonus and Relocation Package Available   The Registered Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff.  The Sarcoma RN Coordinator provides direct and indirect professional nursing care for patients seeking care at OHSU for Oncology services including bone marrow/stem cell transplant, cellular therapies, chemotherapy, and immunotherapy treatments. S/he assesses patient and family needs, assists in developing a plan of care, implements, educates, and evaluates the care delivered.  The RN Coordinator serves as a key communication link between the patient, his/her family and the care team.  The RN Coordinator is a continuous advocate for patients and their families, ensuring that clinical and business systems are customer service focused.  The RN Coordinator practices in accord with professional standards, core values and with a commitment to service excellence.  The RN Coordinator reports to the Care Management and Coordination Manager in Ambulatory Oncology.   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communitie and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.   Department Specific Responsibilities 1. The RN Coordinator works with the Providers to ensure that all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit. S/he works to ensure that new patients are prepared for the testing, evaluation and potential outcome of the visits ahead of time. 2.The RN Coordinator collaborates with the Nurse Navigators, Team Coordinators, Care Coordinators and Managed Care Coordinators to ensure that all appropriate business-related information is gathered prior to the visit, authorizations have been obtained and pre-registration has taken place. 3. The RN Coordinator collaborates with multiple interdisciplinary teams to ensure timely and accurate care is provided to patients and their families. (Cellular Therapy program, Intervention Radiology, Apheresis, Research etc.) 4. The RN Coordinator may be called upon to assign tasks to team members after assessing patient needs, staff skills and resources. 5. The RN Coordinator collaborates with other members of the team to ensure that patient flow is expedited during clinical practice sessions. 6. The RN Coordinator ensures that Provider orders that result from the new patient visit are recorded and executed. S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed.  S/he tracks the post visit flow information to ensure that plans of care are executed in a timely fashion. 7. The RN Coordinator ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The RN Coordinator is expected to troubleshoot any problems that patients and their families may encounter in preparing for or during their hospital stay.   General Clinical/Patient Care 1. Identifies the needs of patients through observations of disease symptoms, emotional state, cultural and socioeconomic background and response to medical regimen and treatment.  Uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Incorporates assessment of pain, nutritional and functional need. 2. Triages and responds or refers inquiries appropriately. Recognizes and reports specific physical and emotional conditions/needs/concerns of the patients to appropriate members of the health care team. Alerts Providers to unusual observations of patients to facilitate immediate attention e.g. respiratory distress. 3. Plans as appropriate for the needs of patients and uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Collaborates with Providers and other members of the clinical support team in planning for the needs of the patients. 4. Provides individualized nursing care that responds to the needs of patients and demonstrates an understanding of the range of treatment required by patients. 5. Responds to the emotional needs of patients by demonstrating sensitivity to the emotional state of patients. By developing a therapeutic relationship, the RNC will communicate to patients in an appropriate manner, utilizing assessment and professional problem solving to resolve conflict or barriers experience by the patient. Refers to appropriate members of the health team indicated. 6. Assesses patient/family learning needs; including barriers to learning and the most effective teaching methods. Implements patient teaching utilizing all available resources.   Inpatient Clinical Care 1. RN Coordinator will coordinator appointments and order planned admissions and communicate the plan to the inpatient staff to ensure optimal clinical outcomes. 2. RN Coordinator will work with the Nursing Manager and the service chief in development of protocol and pathway driven care for most common malignancies treated on the Hem/Onc service as well as key measures of quality of care for the Med Onc Service, including adherence to pathways. 3. RN Coordinator will work with the Nursing Manager and Clinical Director to periodically review key quality indicators.  On the basis of these reviews, RN Coordinator will assist the Nursing Manager and the Clinical Director in developing or modifying relevant processes of care to ensure continuous quality improvement.   Outpatient Clinical Care 1. Assesses patient/family status and needs both actual and potential according to established standards 2. Educates patient/family on chemotherapy and plan of treatment as established by the Physician. 3. Coordinates and implements initiation of treatment plan of care. 4. Monitors, maintains and modifies the plan of care based on patient/family response to interventions. 5. Collaborates with call center staff and triage nurses to triages all patient calls; triages Provider calls and assists with communication when necessary. Uses standing orders to manage patient care when appropriate triage. 6. Recognizes and effectively responds to emergencies. Speaks with Providers directly in all emergency situations. 7. Assists with appropriate program placement if needed.  8. Acts as a patient advocate, preserving basic patients and family rights. Provides support to patients and families. 9. Demonstrates knowledge of practice specific standards of care in actual performance. 10 Clarifies and accurately executes provider orders, per established protocol. 11. Recognizes ethical issues and takes appropriate action in the provision of care. 12. Maintains current knowledge of pharmacology and competency in modes of administration. 13. Collaborates with support services based on patient and family needs (genetic counseling, social worker, nutrition, etc.)

Hiring Bonus and Relocation Package Available   The Registered Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff.  The RN Coordinator provides direct and indirect professional nursing care for patients seeking care at OHSU for Oncology services including bone marrow/stem cell transplant, cellular therapies, chemotherapy, and immunotherapy treatments. S/he assesses patient and family needs, assists in developing a plan of care, implements, educates, and evaluates the care delivered.  The RN Coordinator serves as a key communication link between the patient, his/her family and the care team.  The RN Coordinator is a continuous advocate for patients and their families, ensuring that clinical and business systems are customer service focused.  The RN Coordinator practices in accord with professional standards, core values and with a commitment to service excellence.  The RN Coordinator reports to the Care Management and Coordination Manager in Ambulatory Oncology. The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture   Department Specific Responsibilities - The RN Coordinator works with the Providers to ensure that all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit.  S/he works to ensure that new patients are prepared for the testing, evaluation and potential outcome of the visits ahead of time. - The RN Coordinator collaborates with the Nurse Navigators, Team Coordinators, Care Coordinators and Managed Care Coordinators to ensure that all appropriate business-related information is gathered prior to the visit, authorizations have been obtained and pre-registration has taken place. - The RN Coordinator collaborates with multiple interdisciplinary teams to ensure timely and accurate care is provided to patients and their families. (Cellular Therapy program, Intervention Radiology, Apheresis, Research etc.) - The RN Coordinator may be called upon to assign tasks to team members after assessing patient needs, staff skills and resources. - The RN Coordinator collaborates with other members of the team to ensure that patient flow is expedited during clinical practice sessions. - The RN Coordinator ensures that Provider orders that result from the new patient visit are recorded and executed.  S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed.  S/he tracks the post visit flow information to ensure that plans of care are executed in a timely fashion. - The RN Coordinator ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The RN Coordinator is expected to troubleshoot any problems that patients and their families may encounter in preparing for or during their hospital stay. General Clinical/Patient Care - Identifies the needs of patients through observations of disease symptoms, emotional state, cultural and socioeconomic background and response to medical regimen and treatment.  Uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Incorporates assessment of pain, nutritional and functional need. - Triages and responds or refers inquiries appropriately.  Recognizes and reports specific physical and emotional conditions/needs/concerns of the patients to appropriate members of the health care team.  Alerts Providers to unusual observations of patients to facilitate immediate attention e.g. respiratory distress. - Plans as appropriate for the needs of patients and uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Collaborates with Providers and other members of the clinical support team in planning for the needs of the patients. - Provides individualized nursing care that responds to the needs of patients and demonstrates an understanding of the range of treatment required by patients. - Responds to the emotional needs of patients by demonstrating sensitivity to the emotional state of patients.  By developing a therapeutic relationship, the RNC will communicate to patients in an appropriate manner, utilizing assessment and professional problem solving to resolve conflict or barriers experience by the patient.   Refers to appropriate members of the health team indicated. - Assesses patient/family learning needs; including barriers to learning and the most effective teaching methods.  Implements patient teaching utilizing all available resources. Inpatient Clinical Care - RN Coordinator will coordinator appointments and order planned admissions and communicate the plan to the inpatient staff to ensure optimal clinical outcomes. - RN Coordinator will work with the Nursing Manager and the service chief in development of protocol and pathway driven care for most common malignancies treated on the Hem/Onc service as well as key measures of quality of care for the Med Onc Service, including adherence to pathways. - RN Coordinator will work with the Nursing Manager and Clinical Director to periodically review key quality indicators.  On the basis of these reviews, RN Coordinator will assist the Nursing Manager and the Clinical Director in developing or modifying relevant processes of care to ensure continuous quality improvement. Outpatient Clinical Care - Assesses patient/family status and needs both actual and potential according to established standards - Educates patient/family on chemotherapy and plan of treatment as established by the Physician. - Coordinates and implements initiation of treatment plan of care. - Monitors, maintains and modifies the plan of care based on patient/family response to interventions. - Collaborates with call center staff and triage nurses to triages all patient calls; triages Provider calls and assists with communication when necessary.  Uses standing orders to manage patient care when appropriate triage. - Recognizes and effectively responds to emergencies.  Speaks with Providers directly in all emergency situations. - Assists with appropriate program placement if needed.  - Acts as a patient advocate, preserving basic patients and family rights.  Provides support to patients and families. - Demonstrates knowledge of practice specific standards of care in actual performance. - Clarifies and accurately executes provider orders, per established protocol. - Recognizes ethical issues and takes appropriate action in the provision of care. - Maintains current knowledge of pharmacology and competency in modes of administration. - Collaborates with support services based on patient and family needs (genetic counseling, social worker, nutrition, etc.)

The Registered Nurse works as a key member of a multi-disciplinary Radiation team and has the primary responsibility for and provides direct and indirect professional nursing care for patients undergoing radiation treatment. The RN serves as a key communication link between the patient, his/her family, and the care team. The RN is a continuous advocate for patients and their families, ensuring that clinical and business systems are customer service focused.    The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Key Responsibilities & Performance Standards - The RN ensures all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit.  S/he works to ensure that new patients are prepared for testing, evaluation and potential outcome of the visits ahead of time. - The RN assesses patient physical, psychological, social, spiritual, educational, developmental, cultural, and care planning needs. Reviews available information obtained by other health care team members. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided. - Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching. - The RN documents assessments, planning, implementation and evaluation in the patient record. Ensures that Physician orders that result from patient visits are recorded and executed.  S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed. S/he tracks the post visit flow of information to ensure that plans of care are executed in a timely fashion.

Employee Communication - Respond to requests and questions from employees and managers; assist with complex emails and phone calls. Send out leave exhaust notification letters, assist with the leaves exhaust intake process. Leaves Administration and Processing - Manage the tracking of all employees on leave and how their benefits are impacted; process benefits reinstatements and terminations for employees on leave; determine employees who need retroactive benefit deductions; calculate and process retroactive benefit deductions. This position will also determine benefits eligibility changes for employees on Workers Comp; audit Oracle HRE transactions due to leave to ensure correct processing; and run reports to send reminders for missing HRE transactions that need to be initiated. Others duties - Update content for the Leaves websites, present leave and disability training for employees, managers and other stakeholders. Assist with Open enrollment needs.

Employee Communication - Respond to requests and questions from employees and managers; assist with complex emails and phone calls. Send out leave exhaust notification letters, assist with the leaves exhaust intake process. Leaves Administration and Processing - Manage the tracking of all employees on leave and how their benefits are impacted; process benefits reinstatements and terminations for employees on leave; determine employees who need retroactive benefit deductions; calculate and process retroactive benefit deductions. This position will also determine benefits eligibility changes for employees on Workers Comp; audit Oracle HRE transactions due to leave to ensure correct processing; and run reports to send reminders for missing HRE transactions that need to be initiated. Others duties - Update content for the Leaves websites, present leave and disability training for employees, managers and other stakeholders. Assist with Open enrollment needs.

Strategy Deployment: - Utilizes A3 structured problem-solving methodology within ambulatory care and the OHSU Practice Plan. Effectively uses Leader Standard Work, Daily Management Systems, Improvement Rounds, and Visual Management to achieve and sustain our performance. Works with the identified Sponsors and Management Guidance Teams to organize our improvement work to achieve our strategic objectives and goals. Works with Director, Ambulatory Quality & Improvement to design, revise, and improve our OPEx deployment plan. Consultation/Coaching - Serves as an expert consultant and advisor in OPEx/Lean/Performance Improvement methodologies. Coaches Senior Leaders, Management Guidance Teams, and Managers in the implementation and maintenance of their OPEx work. Coaches Practice Leaders to help strengthen their skills, problem solve, and enhance their OPEx, Project Management, Analytic, Coaching, and Facilitation Skills. Facilitation/Project Management: - Leads complex improvement initiatives using advanced OPEx methods and tools. Drives improvements to positively achieve key institutional priorities and objectives. Promotes and models change management tools and approaches. Establishes standard work and daily management systems to assure that improvements are sustained. Workforce Management Analysis - Compare actual call volume and AHT data to forecast figures to ensure that appropriate staffing standards are created and maintain. - Analyze trends such as call volume, AHT, and attendance to plan for over staffing or under staffing conditions. - Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives. - Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals / business objectives for a multi-site operation. - Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results. - Produces staffing forecasts on a daily, weekly, monthly, and annual basis for operations. - Generates and evaluates agent staffing schedules and ensures data updates into scheduling system. - Generates short and long-term staffing models including “what if “ scenarios based on service level goals. AHT, etc. and provide recommendations based on analysis. - Compares results to forecast and identify opportunities for improvement.

This is a part time position,  60% FTE (3 days a week) position that includes benefits.   The Computer User Support Analyst 2 provides technical support, diagnostic assistance, operating instruction and formal training for computer users and computing resources in Occupational Health Sciences; this involves supporting ~100 computers, both on campus and in a remote-work environment. The CUSA2 serves as an IT Contact Level 3 and will provide end-user support for both Macintosh and PC environments; troubleshoot and repair hardware, software, and peripherals; ensure computer connectivity to scientific equipment; oversee data-backup services; purchase hardware and software; and provide client-side Active Directory support. This position will coordinate and advance technology projects between internal and external resources, provide backup support for maintenance of Institute websites; and communicate with end users re: processes, best practices and OHSU policies relating to technology and data usage and security.   Responsibilities include:   End-User Technical Support (for both on-campus and remote workers) - Provide advanced support for use of core and environment-specific OHSU systems and software, in person and via email, phone, and screen-sharing, for multiple Occ Health Sci sites across campus. - Troubleshoot and resolve problems with network access, computer hardware, software, and printers and other accessories, including performing repairs and component-level isolation & replacement. - Interface with ITG service desk re: network problems and other issues. - Develop and provide training for end users and provide technical information and updates as needed. - Provide client-side, cross-platform support for Exchange Online email/calendar and other office, reference, and scientific software as needed, including running updates, checking cross platform and version compatibility (especially Word documents and PowerPoint presentations), and seeking bug fixes and workarounds. Purchasing/Installation/Documentation - Coordinate requests for installation of new hardware. - Evaluate and make recommendations for routine and project-specific computing needs. - Order computers and printers through the ITG service center and directly from vendors including OETC, Apple, Dell, etc. - Install, configure, and maintain new hardware and software. - Maintains software license records to verify compliance with vendor-licensing agreements. - Maintain computer, printer, and accessory inventory (including locations) and warranty information. Other Institute Support - Provide training on teleconferencing and video conferencing systems, including Owl and Webex. - Set up, support, and instruct on audiovisual hardware and software for presentations, including seminars, journal clubs, interviews, conferences, and meetings, coordinating with EdCOMM as needed. - Serve as backup to the Institute’s Outreach Team for website maintenance and technical support for Summer Institute and twice-yearly symposia. - Manage Institute loaner computers and other technology. - Work with ITG and the IPS Office re: connecting computers running scientific instruments to the OHSU network, requesting any necessary exceptions/exemptions. - Provide technical support for scientific instruments and the computers running them. System/Data Maintenance - Arrange for and log vendor-provided maintenance. - Maintain, strategize, and troubleshoot department backup systems, including servers, external hard drives and client-side use of OHSU-approved network/cloud storage. - Recognize signs of data corruption and take steps to maintain data integrity. - Attempt to restore data lost due to system failure or operator error. - Conduct performance analysis and take action to improve system performance. - Assist users with data transfers. IT Contact Level 3 - Serve as the Institute’s technology liaison. - Forward pertinent ITG communications to Institute management and staff. - Attend monthly ITC meetings. - Submit CARS requests for existing employees. - Coordinate various technology-related projects. - Assist coworkers with shared email/calendars, listservs, OHSU network shared drives (e.g., the X-drive, OneDrive, Citrix and VPN for remote access, OHSU’s ACC server access/data storage, wireless configurations, etc. - Implement and maintain OHSU’s technology compliance standards. - Provide data re: anticipated computer and technology needs to inform annual budget process.