Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.   Surgery Scheduling: Schedule new surgical and clinical appointment via EPIC Cadence. Arrange wheelchairs, interpreters, and transportation when necessary and accommodates other special needs whenever possible. Prepares and mails information packets to patients. Notify patients of appointments via telephone and mail. Make confirmation calls and send out appointment reminders. Make special arrangements with families for teleconferences as needed. Secures pertinent outside medical records prior to appointments including hard copies of appropriate diagnostics. Schedule diagnostic studies to be done at facilities inside and outside of OHSU. Arrange for transfers of patients from outside hospitals via the transfer center, per surgeon instructions. Develop and maintain working relationships with the referring physician and their staff to insure a smooth referral process. Participate in meetings and committees as requested to improve patient care processes and procedures.   Managed Care: Gather/Verify patient and guarantor information including demographics, insurance coverage, and financial status; confirm patient eligibility and benefits for health care coverage directly with the carrier via electronic database, phone, fax or email; clarify any managed care arrangements; obtain authorizations for clinical care, surgeries, procedures and laboratory studies. Enter all authorizations, referral and benefit information accurately into EPIC Cadence and EARL. Follows up on pending authorizations until they are obtained. Works with manager to resolve any denials related to authorization/enrollment issues in a timely manner.   Follow up on referrals for future appointments. Attend monthly managed care meetings and share information with staff. Serve as liaison and information resource for physicians, nursing support, coworkers, referring physicians, etc. on insurance authorization requirements. Determine appropriate TOS payment amounts (including co-pays, co-insurance, deductibles, deposits, prepayments, etc.) and arrange for their collection at the time of service. Arrange for T&C forms, NCCF, etc. to be completed by patient and submit as appropriate. Apply problem solving skills and negotiation skills in resolving patient concerns and managed care related problems. Follow up on UMG denials as requested by manager. Perform other miscellaneous tasks relating to the managed care processes at OHSU.   Process Incoming referrals: Process all incoming referrals both internal and external using the department of Urology’s Referral Matrix. Gather all pertinent medical records for consultation. Direct referrals to medical personnel on medical review and scheduling recommendations. Communicate with referring providers on authorization and other arrangement that need to be made in order consult with the patient. Telecommunications: Triage incoming calls and route callers to appropriate provider, staff or resource; accurately document and relay any messages; process any requests for medication refills as directed by provider; direct calls of complaint, requests for information, urgent health care concerns and general inquiries to the appropriate source.   Other Duties As Assigned.

This position will conduct a number of clinic sessions along with Operating room time at OHSU. This position is expected to attend morning rounds, participate in Grand Rounds and take call with the Pediatric Otolaryngology physicians. This position is expected to take a fair share in call at RCH.  

PROVIDES A SAFE THERAPEUTIC ENVIRONMENT - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture, sound body mechanics and principles for safe patient handling - Considers the needs of patients, employees, medical staff, volunteers, vendors and members of the community in an informative, courteous and compassionate manner - Maintains general good physical and mental health and self-care in order not to jeopardize the health and safety of self and others in the hospital / clinical setting PROFESSIONALISM - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect their practice - Models ethical appropriate behavior, professional standards, compliance, and personal integrity - Identifies and pursues continuing education opportunities; applies and shares new knowledge - Participates in departmental staff meetings and in-service education programs - Takes responsibility for special projects and assignments, and additional caseload when needed - Displays mature, empathetic and effective professional relationships by exhibiting compassion, integrity and concern for others - Conducts oneself in an ethical and legal manner, upholding the APTA Code of Ethics, OHSU, federal privacy policies, and state statues / OAR's specific to discipline. - Adapts to changing and demanding environments SERVICE - Demonstrates excellent customer service and communication skills in all interactions with patients and family, including both telephone and face-to-face situations - Uses I CARE for introduction and closing - Demonstrates active listening skills and supportive, professional/behavior at all times, to patients, families and staff - Addresses complaints and problems promptly and courteously, involving management when indicated - Communicates with patients/families, other health care team members, in a time and cost efficient, courteous manner PROVIDES SKILLED REHABILITATION TREATMENT - Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation - Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education - Monitors and adjusts treatment plan specific to patient progress - Facilitates routine patient activity plans with nursing and other caregivers - Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situation warrant - Directs, supports and provides supervision as required for PTA’s, Aides and volunteers - Develops and enhances patient care program and patient outcomes in specialty area - Documents treatment and other patient contacts in patient's medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria CARE COORDINATION - Collaborates with the patient, family and medical team in multi-disciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehabilitation after discharge - Requests patient /family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient - Enhances patient safety both during and after hospitalization by assisting the team in problem-solving, including but not limited to fall risk reduction, prevention of contracture, implementation of structured activity for patients with cognitive impairments - Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation (including but not limited to medical necessity for skilled rehabilitation services and appropriate referrals, and expectations for rehabilitation outcome and rehabilitation service intensity at various levels of care) CLINICAL EDUCATION - Provides evidenced-based clinical instruction experiences and supervision for physical therapy students and physical therapist assistant students, typically in a backup role to full time CI’s - Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes CPI on schedule - Participates in the supervision and training for students from other disciplines PERFORMANCE IMPROVEMENT AND PROFESSIONAL DEVELOPMENT - Maintains current knowledge of, and complies with hospital and department policies and procedures, union contracts, etc. - Ensures baseline skills for patient management in all inpatient areas and maintains proficiency through regular exposure and patient care activity, mentoring with other staff, and formal or informal peer review - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but is not limited to: attends educational classes appropriate to a job development, communicates additional training needs to direct supervisor, attends staff meetings and orients new staff, cross-trains for position in assigned or other areas - Assists in department quality improvement. Independently maintains an organized schedule, solves schedule conflicts through peer collaboration and informs supervisor when adequate patient coverage is not available DEPARTMENT OPERATIONS - Maintains a clean, safe and orderly environment for the patients, family and staff. Includes, but is not limited to: maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies - Ensures return of equipment after patient use to designated place (whether unit-owned or department-owned) - Ensures and supports the delivery of individualized, high quality, current and evidenced based patient instructional materials; appropriate for patient condition and learning preferences - Ensures scheduler / manager has ongoing, current availability for scheduling. - Responds in a timely manner to scheduling requests; both for pre-scheduling requests for work opportunity response, and same day-notice unscheduled requests. - Meets or exceeds departmental efficiency expectations

Provides a Safe Therapeutic Environment - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture and sound body mechanics and principles for safe patient handling - Maintains general good physical and mental health and self care in order not to jeopardize the health and safety of self and others in the workplace - Maintains a clean, safe, and orderly environment for patients, family and personnel. This includes, but is not limited to maintaining organization for supplies and equipment, notifying appropriate personnel when cleaning or repair is needed, - Follows infection control policies, maintains knowledge of life safety, fire and electrical safety and disaster plan Professionalism - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect practice. - Conducts oneself in an ethical and legal manor upholding the APTA/AOTA code of ethics, OHSU Code of Conduct, federal privacy policies, state statutes and OARs; complies with hospital and departmental policies and procedures. - Manage use of time effectively to complete professional and technical tasks within realistic time constraints. - Takes responsibility for special projects and assignments, additional caseload when needed/ adapts to changing and demanding environments. - Displays mature, effective professional relationships by accepting appropriate suggestions and constructive criticism, and responds with modification of behaviors and exhibiting concern for others. - Pursues continuing education opportunities, applies and shares new knowledge, participates in staff meetings and inservices. Service - Demonstrates excellent customer service and communication skills in all interactions with patient and family, internal and external customers, including telephone, electronic and face to face situations - Addresses complaints and problems promptly and courteously, involving management when indicated. - Communicates using active listening skills in a supportive courteous, professional manner at all times to patients, family and staff. - Uses ICARE for introduction and closing Evaluation and Treatment of Patients - After chart review, performs individualized skilled physical therapy or occupational therapy evaluation, including general screening for indications for other therapy disciplines rehabilitation needs. - Establishes treatment goals including functional outcomes, quantitative measure and target dates. Discusses goals for treatment with patient and includes family as appropriate, seeks agreement with plan and goals. - Develops treatment plan directed at achieving identified goals. - Provides therapy procedures in a highly skilled and competent manor including clear explanations to patients the purpose for selected procedures. Includes patient, family, caregiver training and education in treatment plan. Provides comprehensive handouts as indicated. Adjusts treatment plan specific to patient progress toward established goals. - Documents evaluation, treatment plan and goals, treatment modalities and procedures in compliance with OHSU, OAR, CMS, DNV and other 3rd party standards. All charts closed within 3 days without reminders. - Develops and/or improves patient care programs for specialty area. - Competently and safely demonstrates use of therapy equipment for treatment modalities and procedures. - Assesses patients for discharge from care when goals met, functional progress plateaus, pt non-compliance with treatment plan or change in medical status. - Enters appropriate billing for care provided. - Expected to meet productivity expectations. - Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. - Medicare certifications and recertifications completed accurately and sent to referring provider for signature. Monitors chart for timely cosignature of plan. - Ensures patient has home program in place to continue after discharge. Clinical Education - Provides evidence based clinical instruction experiences and supervision for OT or PT students, based on licensure. All employees post 1 year at OHSU take students. - Ensure student completion of weekly goals; indentifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes required documentation on schedul - Participates in the supervision and training for student from other disciplines, student volunteers. All staff take volunteer and student shadowers. Care Coordination/Interdisciplinary Communications - Communicates with referring providers as indicated; provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation. - Communication with other members of rehabilitation team as needed for interdisciplinary referral. - Timely communication to PAS Resource Specialists as needed for insurance authorization requests or to clarify coverage for set treatment plan - Demonstrates high degree of flexibility and management of schedule with communication to lead or supervisor as needed for modifications to improve workflow. Departmental Operations/Quality Improvement/Professional Development - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but not limited to: - attends educational classes, communicates additional training needs to supervisor, attends staff meetings, assists in orientation of new staff, cross trains for other teams as needed, performs peer reviews, pursues independent learning for new developments in patient care area. - Reports program development needs to supervisor, assists in departmental quality improvement. - Actively works with team members, leads, and supervisor for continuous improvement of department operations as indentified. - Responsible for self- monitoring own pt schedule in Cadence. Reports schedule conflicts to supervisor and assists in problem solving for good customer service. - Attend hand team meetings, continuing education at work and independently for hand therapy specialty license.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to identified patient populations, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests prescribe and manage medications and other therapies, provide health teaching with an emphasis on prevention of illness and health maintenance; and, refer patients to other healthcare professionals as necessary. - Wound Vac Management Scholarly Activities (improvement science, research, writing, abstracts, grant supported work, presentations, etc.): Keep abreast of changes in field and applies knowledge to identify and recommend enhancements to clinical quality, patient experience/satisfaction, length of stay and to achieve improvement that demonstrates a higher standard of care. Assesses and recommends initiatives to improve performance indicators related to patient experience, quality, and costs. Professional development meeting the expectations of ongoing certification. Demonstrates success or productivity in the field as evidenced by securing research funding, publication in journals and/or other forms of peer presentations. - Co-chair Department Quality Improvement committee Teaching/ Clinical Supervision: Support OHSU’s academic missions by participating in the design, development and assessment of program curricula for professional specialty area; including course objectives, instructional methods, learning outcomes, projects and assessment measures. Teach program courses as needed according to specified learning outcomes; academic advising and career related counseling for students; monitoring student retention and identifying and assisting at-risk students. May serve as the faculty of record and principle contact for extern placements and student’s performance at the assigned site. Deliver individual instruction to support fellows, residents and other clinical learners to support their personal program of learning in the applicable specialty area. Provide instruction and review of the practices, policies and procedures in a variety of functions; including but not limited to development of treatment plans, interpretation of clinical diagnostic data; developing orders; patient and family communication and education; management of medical equipment, electronic medical records; performing procedures, and transitioning patients to the next level of care. Assures adherence to the specialty specific protocols, best practices, quality, and organizational indicators. Provides input to the performance of the resident as a provider in the clinical setting. - Precept AGACNP students after one year of experience

As a Senior Research Assistant, you will be part of the Knight Precision Cancer Biofabrication Hub, which combines bioprinting and microfluidics methods and cancer biology to address complex problems in cancer research and treatment. We seek candidates with experience (Master's degree preferable) in Tissue Engineering, Biomaterials, Cell and Tissue Biofabrication, 3D printing and/or organs on-a-chip. General expertise on bioengineering, or a related field will be considered, and at least one year of industrial experience, preferably in 3D printing or biofabrication would be preferred. The ideal candidate will have demonstrated project management skills, including developing and implementing SOPs, and possess comprehensive laboratory research knowledge. Responsibilities include designing and implementing experiments, managing research studies independently, operating and supporting laboratory equipment, generating SOPs, and supervising students and Research Assistants. Additionally, the role involves assisting in experimental design, maintaining laboratory spaces and supplies, and organizing samples, datasets, and studies. Candidates should have a growth mindset and outstanding communication skills, be comfortable working individually and in collaborative teams, and contribute to the scientific direction and planning of projects within the Biofabrication Hub.

CEDAR is hiring a talented, motivated and highly interactive Senior Research Associate to participate in our growing electron microscopy (EM) research portfolio. You will use and expand on existing imaging pipelines—from sample preparation, to imaging, to post-processing of 2- and 3-dimensional light and electron microscopy datasets—to identify changes in cellular signaling networks that accompany cancer progression and drug resistance in model systems and clinical specimens.   A background in high-resolution EM is necessary, in particular, Scanning Electron Microscopy (SEM), Focused Ion Beam (FIB-SEM) and Transmission Electron Microscopy (TEM). Development and innovation of multi-modal imaging techniques and analyses, i.e. correlative light and electron microscopy (CLEM), will be a central theme of projects. You will be working closely with an interdisciplinary team of biologists, engineers, microscopy experts, and computer scientists to characterize model cancer systems, clinical specimens, “lab-on-a chip” devices, and novel biotechnology using traditional 2D EM and volume EM.   This position requires comfort using commercially available software (Amira, Dragonfly, ImageJ, WebKnosses, Napari) and custom-built, deep-learning based software packages to help enable the large-scale image analysis of large EM datasets. Wet lab experience with respect to handling biological specimens and hazardous chemicals is needed. Experience with Python and knowledge of additional imaging modalities, such as confocal, light sheet, multiplexed immunofluorescence and super resolution fluorescence microscopy would be a bonus.   Applicants without a demonstrated track record of professional research outputs post-doctoral degree will be considered at the Research Associate level. 

CEDAR funds its own research projects, expediting the process of discovery. Our research is milestone-driven to ensure that each project is fulfilling its stated goals. CEDAR offers a unique opportunity for outstanding, driven, and creative postdoctoral fellows to perform cutting edge and high-risk research, ranging from understanding basic cancer biology to developing novel technologies to aid detection. Our focus on early detection requires novel approaches to reliably identify small/rare signals in diverse data types, with an emphasis on minimally invasive sampling techniques.   We are currently hiring for a highly motivated fellow with expertise in Computational Biology to work in the following areas. Candidate would primarily work with Dr. Ece Eksi, Assistant Professor in the Division of Oncological Sciences with affiliations in the Biomedical Engineering and Cell, Development and Cancer Biology departments. - Image computing – Performing analysis of existing imaging data sets of prostate tumor samples using established pipelines and developing novel machine learning approaches. The successful candidate will have the opportunity to analyze single-cell, multiplex imaging data sets and develop image computing pipelines to aid clinical decision-making processes in cancer diagnostics.  - Machine Learning/Statistics– Developing machine learning methods and spatial statistical models to study the organization of the cell types in the tumor microenvironment using cutting-edge spatial imaging datasets.  Developed algorithms will be used to build predictive temporal models for patient stratification. Techniques such as spatial auto-correlation, dimensionality reduction and clustering will be utilized.   - Single-cell transcriptomics and epigenomics - Modeling and analyzing next-generation sequencing datasets that measure the transcriptome and the epigenome, specifically single-cell RNA-seq and ATAC-seq. The successful candidate will use both existing tools and develop their own computational methods to analyze such datasets for the characterization of prostate and pancreatic tumors. Select references: - https://www.nature.com/articles/s41467-021-27615-8 - https://www.eu-focus.europeanurology.com/article/S2405-4569(23)00077-9/fulltext - https://www.biorxiv.org/content/10.1101/2023.08.18.553854v1

CEDAR funds its own research projects, expediting the process of discovery. Our research is milestone-driven to ensure that each project is fulfilling its stated goals. CEDAR offers a unique opportunity for outstanding, driven, and creative postdoctoral fellows to perform cutting edge and high-risk research, ranging from understanding basic cancer biology to developing novel technologies to aid detection. Our focus on early detection requires novel approaches to reliably identify small/rare signals in diverse data types, with an emphasis on minimally invasive sampling techniques.   We are currently hiring for a highly motivated fellow with expertise in Cancer Biology to work in the following areas. Candidate would primarily work with Dr. Ece Eksi, Assistant Professor in the Division of Oncological Sciences with affiliations in the Biomedical Engineering and Cell, Development and Cancer Biology departments. - Spatial imaging of the prostate tumor microenvironment – Performing multiplex imaging on patient samples acquired from prostate and pancreatic cancer patients to analyze intercellular interactions across cells in the microenvironment. The successful candidate will have the opportunity to learn existing experimental protocols and computational pipelines to generate and analyze single-cell, multiplex imaging data sets to aid clinical decision-making processes in cancer diagnostics.  - Single-cell transcriptomics and epigenomics– Generating single-cell libraries that measure the transcriptome and the epigenome of patient samples, specifically single-cell RNA-seq and ATAC-seq. The successful candidate will use both existing experimental protocols and computational pipelines to generate and analyze datasets for the characterization of prostate and pancreatic tumors. Select references: - https://www.nature.com/articles/s41467-021-27615-8 - https://www.eu-focus.europeanurology.com/article/S2405-4569(23)00077-9/fulltext - https://www.biorxiv.org/content/10.1101/2023.08.18.553854v1

- Work to ensure patients and their representatives experience fair and just treatment as outlined in regulatory requirements including Center for Medicare & Medicaid Services (CMS) Conditions of Participation (CoP), state and federal law, and OHSU policies. Work to ensure complaint and grievance processes are followed consistently, accurately and timely. Act as a resource and subject matter expert on patient rights and responsibilities for the organization. Ensure program operations are compliant with professional standards. - Develop and monitor departmental operating budget reporting variances. Oversee contracted services to ensure compliance and fulfillment with contracted obligations. Has full responsibility for departmental planning, forecasting and final budget approval. - Develop, review and update OHSU policies addressing patient rights and responsibilities. Collaborate with other departments and programs to ensure related healthcare and University policies are aligned and compliant with state and federal laws, and Medicare CoP Participate in helping to socialize policies and policy changes. - Provide direct supervision to the Assistant Director of Patient Relations and indirect supervision and support for department personnel, including patient advocates, administrative coordinator, chaplains. Provides direct supervision to the Assistant Director of Patient Relations, including regular check-ins to understand needs and remove barriers, provide updates and establish mutual goals. Complete annual GROW conversations. - Participate in collaborative efforts with departments including, but not limited to Nursing, Risk Management, Legal, and Public Safety as needed to improve patient care, staff/visitor/patient safety, and institutional transparency. Service of the Workplace Violence Committee, Threat Assessment Team, Committee for Professionalism, Permanent Exclusion from Care Committee. Patient Safety Review Committee. Serve of Professional Search Committees as requested. 10 Yes - Develop, implement and report the Patient Relations Quality Management Plan using the OPEx reporting structure to the ROC. Provide quarterly complaint and grievance report trends to UHS Board - Administer programs that contribute to employee wellness, including the Critical Incident Stress Management Debriefing Team, and Schwartz Rounds for Compassionate Care. 5 Yes - Participate on the OHSU ethics consult service, Institutional Ethics Committee

Hiring Bonus up to $10,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.    $49.16-$78.18 per hour, based on RN Degree and level of experience. Conducts a patient assessment interview to identify patient’s understanding of  surgery, barriers to care, social determinants of health, preferred learning style, family support, and any current symptoms.  This position plays a key role on the interdisciplinary team as the single point of contact to coordinate care in the pre, intra and post-operative care and physical therapy leading up to and following a joint replacement performed at OHSU and partner hospitals. The NN tracks data on each referral in order to capture information on the population served and to follow metrics for volume, access, referral sources, work up requirements, subsequent needs after consult. The NN may meets with patients in clinic  or on the inpatient unit as determined by the specialty team. Provides pre- and post-op education, educational resources and support to patients and their families. The NN acts as a resource to all members of the health care team related to provision of care, enhancing assessment skills of others, establishment of appropriate care standards, and determination of realistic goals for optimal patient outcome. The NN ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The NN works with the care coordination team and inpatient team on the admission and discharge plan. The NN will work with the orthopedic total joint APPs on triage of patient specific issues and concerns pre and post surgery. Accountable for the key performance measures of the joint replacement patient and works with the Quality team to identify and track key performance measures, including but not limited to: Patient satisfaction, physician satisfaction, LOS, variable cost/case, discharge disposition, and orthopedic specific outcome tools as necessary. Manages patient engagement platform and ensures completion of patient reported outcomes.

The primary purpose of the Lab Manager is to provide oversight of the Tworoger Lab and its staff members, working conjointly with Dr. Shelley Tworoger on research projects as assigned, with a focus on women’s health and cancer. This individual will support oversight of the design of research studies, procedures, and day-to-day operations supporting research goals and grant commitments of the Tworoger Lab, including ensuring regulatory compliance. Monitors results, responds to outcomes, and develops and implements modifications to address any technical or design issues. With expert knowledge of research practices, directs and teaches others the methodology/Standard Operating Procedures.   The Lab Manager will be responsible for coordinating the Ovarian Cancer Cohort Consortium (OC3) Data Coordinating Center (DCC), under the direction of the PI and the OC3 DCC Director. This includes managing data sharing and material transfer agreements with participating organizations, coordinating work across multiple grant applications, interacting with OC3 collaborators, managing key work on the consortium (e.g., data harmonization, assays), and assisting in the scientific utilization of the OC3 resource. The latter includes assistance in data harmonization, evaluation of new techniques for conducting relevant assays, and assisting in manuscript preparation. For this project and others in the lab, the Lab Manager interacts with, establishes and maintains professional and cooperative relationships with business partners, administrators, research scientists/investigators, laboratory personnel and other healthcare and academic professionals to ensure efficient communication, follow-thorough, and management of scientific short/long range goals, and will also serve as a mentor to junior staff, may contribute significantly to grant proposals, authors and co-authors publications, presents at national conferences/ meetings, may also have responsibilities in development of fee and service cost estimates for projects and monitors expenditure and income, and may be tasked with operations compliance with applicable regulations.    1. Every Knight Cancer employee is expected to embody our guiding principles: - We act BOLDLY—Breakthroughs require pushing the boundaries of science, exploring new frontiers, and thinking differently - We SUPPORT each other—Respect leads to trust, which leads to excellence - We work as a CONNECTED team — We must leverage our collective brain power to conquer cancer because no one individual can do it alone 2. Laboratory Management: - Maintains the quality and timeliness of research lab operations for Dr. Tworoger’s laboratory. - Manages laboratory administration and operation issues. - Ensures appropriate lab compliance with accrediting agency regulations, including IRB and human subjects requirements, and with data and material sharing agreements.  - Organizes and maintains safety/policy manuals. - Develops agendas for laboratory meetings and meetings with internal and external collaborators. - Defines and develops reports and websites according to lab needs.  - Interacts with all levels of internal and external sources to resolve problems. 3. Laboratory Organization and Compliance: - Ensure project data are properly recorded and stored; develops and maintains an electronic lab notebook and trains all lab staff in its use - Along with other laboratory operations staff, implements and executes laboratory processes, databases, and information resources for workflow efficiencies in research - Manage project protocols and OHSU regulatory compliance. Ensure that staff is adequately trained to meet compliance for regulatory board reviews as required and human subjects training - Document detailed standard operating procedures for laboratory operations 4. Research Projects: Ovarian Cancer Cohort Consortium (OC3) - Assists in generating and provides overall management for inter-institutional data sharing and material transfer agreements with participating OC3 institutions to ensure compliance and the longevity of the resource. - Sets agendas and takes minutes/action items for quarterly OC3 steering committee meetings, annual meetings, and biweekly programming calls with internal and external investigators. - Provides orientation to new collaborators about OC3 processes and procedures, intakes new analysis proposal applications, and evaluates feasibility of grant application proposals, and commissions datasets for analysis; develops budgets for project activities and proposals and provides grant and manuscript text about the consortium. - Communicates with designated cohort contacts and institutional officials regarding use of data, material transfers, and other associated research activities. - Provides support, with scientific oversight of the PI and OC3 DCC Director, for variable mapping, data harmonization, assay coordination, and results management; works with OC3 database software to support data management. - Conducts analyses of OC3 data under the direction of the PI, OC3 DCC Director, and collaborators. - Maintains OC3 website and internal documentation of all scientific work conducted within the consortium. - Coordinates with IT, HR, Regulatory and other related groups to ensure the smooth operation of the OC3 - Identifies opportunities for improving cohort infrastructure and new opportunities for collaboration. 5. Other Research Project Support: - Provides management for other projects within the Laboratory, including coordinating with collaborators, setting up contractual agreements, collecting and intaking data, conducting statistical analyses and contributing to writing manuscripts and grants. - Onboards research staff and has the authority and responsibility to enforce policy with all staff. - Assists in mentorship of graduate students, post-docs, undergraduates, interns, and other researchers. - Assists in the creation of research training programs for researchers.

The purpose of the position is to provide a skilled research and engineering resource to design, develop, deploy, support, and integrate resources and services that reside on the cloud. The appointee needs to have a broad understanding of technology in order to anticipate customer needs, investigate alternatives, and synthesize and deliver unique solutions to advanced computing issues. Specifically, the appointee should have some knowledge of, and possibly specialize in, one or more of the areas below: - Architectural design, deployment, monitoring and operations of cloud resources (AWS, Azure); - System performance troubleshooting and optimization; - System administration for Windows and/or Linux servers; - Cyberinfrastructure planning and design.   In the rapidly evolving biomedical research landscape at OHSU, the appointee may be expected to handle one or more of the following: - Co-develop cloud architecture to support a novel tool-driven cloud platforms critical for data processing, standardization (making the data “FAIR”) and data dissemination including AI/ML functionality. - Demonstrate outstanding critical thinking and rapidly develop comprehensive understanding of stakeholder needs, working closely with project teams and providing critical input and insights. - Serve as critical liaison between the project teams and the cloud vendor, and offer process management essential to ensuring the project stays on track and identifying dependencies to support the project manager given the technical nuances and complexities across the board. - Assist with simple tasks including uploading data to the cloud and setting up data retrieval mechanisms. - Optimize the design and architecture before, during, or after service stack deployment on the cloud. - Collaborate with OHSU Cybersecurity to document and implement measures for cloud security. - Optimize the use of cloud resources, reduce business expenses and help projects scale rapidly and more seamlessly; Develop and test automations to improve efficiency and reduce errors.

$56.55-$82.13 per hour, based on experience (Resource) The Registered Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff.  The RN Coordinator provides direct and indirect professional nursing care for patients seeking care at OHSU for Oncology services including bone marrow/stem cell transplant, cellular therapies, chemotherapy and immunotherapy treatments. S/he assesses patient and family needs, assists in developing a plan of care, implements, educates, and evaluates the care delivered.  The RN Coordinator serves as a key communication link between the patient, his/her family and the care team.  The RN Coordinator is a continuous advocate for patients and their families, ensuring that clinical and business systems are customer service focused.  The RN Coordinator practices in accord with professional standards, core values and with a commitment to service excellence.  The RN Coordinator reports to the Care Management and Coordination Manager in Ambulatory Oncology.  

This Senior Research Assistant position is responsible for providing research assistance to support OPIP’s mission and the specific activities within the OPIP improvement activities.   OPIP is currently funded to support multiple projects on different topics, and this position will need to support the dynamic fast paced environment.    This includes assistance with scheduling meetings, writing summary notes from meetings, assistance with data collection, analysis, and display, and development/dissemination of reports.    Research assistance of meetings will include the coordination, set up, implementation, and documentation of meetings with steering and partner committee members, primary care practices, health systems, community partners, and individual meetings for the OPIP Senior Staff.    Research assistance on report and paper dissemination includes conducting literature reviews, drafting summary tables and materials, and providing assistance with the editing and formatting of reports and presentations.     This position will also support updating the OPIP website about the research projects and ensuring broad communication and coordination.

OHSU's Inventory Strategy & Program Management - Continually monitor resources, processes, and procedures of inventory strategy & program management for OHSU. Oversees the $6.3 million of Macadam Warehouse inventory processes to procure and stock appropriate levels of necessary supplies to ensure continuity of the supply chain. Collaborates with OHSU medical supply distributor, Purchasing, and other departments to convert, substitute and acquire new products. Responsible for having expert knowledge on the JIT/LUM program, ParEx, Pyxis, ParKing, IPA, PickPro, and Home systems. Accountable for making inventory decisions on product changes and cost-savings initiatives as requested by the OHSU Value Analysis Committee. Manages tracks coordinates inventory that is in storage at our offsite storage location in North Portland. Inventory is being added and subtracted to this location weekly. Process Control & Project Management - Responsible for overseeing and improving departmental processes and ensuring that each operates efficiently and effectively. Works closely with PeriOp, the Distribution Manager, Customer Service Manager, and Linen/Surgery Supervisor to develop and implement processes, standards, and improvement initiatives, which will ensure that the Logistics warehouse is following best practices in the entire supply chain. To improve processes and procedures, they will utilize the guidelines of OPEx to Formulate and implement departmental and organizational goals. Monitors and adheres to rules, regulations, and policies— with a strong focus on building excellence from the ground up. Financial Management - Must meet or exceed fiscal goals monthly and is accountable for justifying any variance to senior management ($500k). Responsible for managing $6.3 million of Logistics Warehouse Inventory and 123 sub inventories totaling $1.6 million. Also accountable for approving the Logistics Inventory daily requisition. Reporting - Responsible for reading, tracking, and writing any Patient Safety Intelligence (PSI) reports to manufacturers, other Logistics Managers, and nursing staff. Establishes Key Performance Indicators (KPIs) and other metrics to measure the performance and drive improvement of all inventory locations. KPIs would include but are not limited to: inventory value, inventory turns, cycle count accuracy, inventory adjustments, ABC stratification (including identification of slow-movers & no-movers), and Economic Order Quantity (EOQ). Monitors daily inventory reports for spikes, incorrect transactions, or missing transactions. Collaborates with Business Data Analyst 3 to create and run inventory reports. Personnel Management - Fully responsible for hiring, coaching, and training the Inventory Team. Must effectively communicate expectations with departmental staff through individual GROW conversations, one-on-one meetings, coaching, and staff meetings. Monitor and evaluate performance, act as a role model for our core competencies, and use the Campus Services six tenets to guide the culture. Creates an environment of positive engagement by including staff in decisions that affect their work, providing timely and clear communication, establishing clarity of roles and responsibilities, delegating responsibilities to the lowest level possible, and supporting high levels of staff accountability. Customer Relations & Other duties as assigned - Ensuring and establishing proper communication with customers to meet the needs of individual units and OHSU as a whole. Responsible for providing information detailing the Logistics inventory supply, substitutions, recalls, conversions, backorders, customer service expectations, timelines, and keys to service excellence.

Hiring Bonus up to $10,000 DOE and Relocation Package Available. Must start by July 1, 2024 to qualify. $49.16-$78.18 per hour, based on RN Degree and level of experience     The Nurse Navigator will work collaboratively with the orthopedic oncology faculty experts and their interdisciplinary teams. The nurse navigator coordinates the care for the patient prior to the patient’s first consult visit at OHSU.  This position will work with sarcoma team to develop standard metrics, identify patient barriers, coordinate smooth transitions of care, and to be available for team members in gathering data for new patients that will allow the team to create a plan of care at the patient’s first visit and, through the work up phase of their disease. An Oncology Nurse Navigator (ONN) at OHSU is a professional RN with oncology-specific clinical knowledge who offers individual assistance to patients, families, and caregivers to help overcome healthcare system barriers.  Using the nursing process, an ONN provides education and resources to facilitate informed decision-making and timely access to quality health and psychosocial care as they approach their first visit.   This individual will serve as the primary point of contact for all navigated patients within the disease specialties they cover and will thoroughly hand off care (verbally and in EMR documentation) to providers and nurses assuming care of the patient. The hand off point varies by specialty. In some cases, the hand off may occur after the first consult, but for other patients, the navigator will follow the patient through initial modalities of care, particularly when patients need monitoring for timeliness in transitioning to the next modality of care or adherence to treatment standards (i.e., transition from surgery to med onc, med onc to rad onc). The ONN interfaces with research staff, and works to identify patients who may be suitable candidates for clinical trials

- Animal care and procedures:  health checks, tumor measurements, injections, necropsy, genotyping - Maintenance of mouse colonies - Assist investigators with scheduling, organization, chart reviews, consenting patients, obtaining tissue and blood and processing, cell culture, flow cytometry. - Collecting data and simple data analysis and quantification. - Routine laboratory housekeeping tasks, ordering of supplies, and expenditures reconciliations, support adherence to regulatory protocols.

- Animal experimentation: Work with researchers in managing the animal colony, taking measurements, harvesting tissues for experimentation, animal surgeries and necropsies. - Wet lab duties: Assist researchers with processing animal and human tissues/blood, labelling, organizing materials for experiment days. Basic to advanced cellular and molecular techniques. Basic to advanced immunologic methodologies with tissue specimens, tissue culture and relevant assays. Use of aseptic techniques and statistical applications (Prism/GraphPad). - Flow cytometry: Assist researchers with designing and running flow cytometry panels, using animal and human cells and tissues. Experience with FlowJo would be helpful. Assembling flow cytometry data to generate graphs, and evaluation of statistical significance of data. - Career Development:  Participate in appropriate activities that enhance general knowledge of or ability to do assigned work. This includes, but is not limited to the following:  attend classes, seminars, and other training forums; stay current in relevant literature; participate in preparation of scholarly work; participate in staff meetings and other informational sessions; read vendor documentation as appropriate to position; interact with peers and other employees to receive and disseminate information.

Checking patients in/out: Checks patients in by: - Greeting patient and family/visitors - Verifying demographic information - Verifying insurance and guarantor information  - Verifying that EPIC and EPIC patient information match - Verifies and assists with forms that need to be completed; financial and medical Screening patients (bed bugs, etc.) - Checking-in using EPIC - Notifies/Asks if patient can be seen if they are late for their appointment - Asking for and collecting money (co-payments, pre-payments, patient payments on account) Balances money. - Handing out forms that need to be completed (health history form, release of information, etc) - Keeps patients informed on delays (reactive and proactive) Checks patients out by: - Greeting patients - Checking out using EPIC - Prints after visit summary (if not already done by care team) Schedules return appointments  - Accurately schedule appointments in EPIC for established and new patients. - Appointment types include: follow-up, complete physical exams, well child checks, procedures, prenatal, new patients, etc.  - Accurately notes why the patient is coming in for a visit. - Schedules interpreters when needed - Gives appointment card reminder Thank patient for using Richmond and ask them to complete any surveys they receive. Reschedules appointments when the provider will not be in clinic (same day or in advance) Cleaning/safety: - Maintain a clean and orderly work space  - Clean the lobby and restrooms as needed when housekeeping is not in Notify the lead/manager when equipment is not functioning properly (take out of service) - Notify lead/manager of safety concerns or biohazard issues