Customer Service:  Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills   Enrollment & Authorization: Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. Follows up on pending authorizations until they are obtained.   Arranged Care: Schedules new patient appointments on line and manually if necessary. Obtains prior medical records and studies if appropriate. Creates a medical record if needed. Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. Mails information packets. Provides personal reminders to patients about upcoming appointments. Obtains and prepares OHSU medical records before scheduled appointments.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to the pediatric hematology/oncology population, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests; prescribe and manage medications and other therapies; provide health teaching with an emphasis on anticipatory guidance and risks of complications of therapy.

- End User Support of departmental applications and systems: Offers front line assistance for a wide variety of systems including PACS, voice recognition and EMR systems.  Responds to requests from multiple sources, including phone, pager and email.  Helps to monitor and process User Access requests. - Daily system maintenance: Monitors and reviews data integrity across multiple systems.  Reconciles this information, including corrections in PACS, EMR, voice recognition and imaging modalities.  Helps manage and reconcile imaging studies received from outside institutions.  Escalates issues to team members for support as required.System Support and Maintenance: - Provides technical support for imaging systems, workstations and imaging modalities.  Troubleshoots and gathers information for both critical and ongoing system support.  Partners with and coordinates ITG and CTS technical services as appropriate.  Works with vendors to ensure performance and stability and updates of clinical systems. - Project Support and Management: Contribute technical and workflow expertise on a wide variety of projects for both the department and system.  Expected to lead and manage projects of small to medium size.  Works with multiple parties to coordinate project requirements, develop timelines, system builds and go live delivery for these projects.  Will be expected to coordinate efforts with vendors and OHSU resources. - Applications Training: Provides training for PACS, reporting systems and post processing systems to a wide range of end users both within and outside the department.  Helps engage in outreach to improve acceptance and usage of PACS and other applications outside of the department.  Develops and maintains documentation and training material as systems are introduced and upgraded. - Specialty Projects: Works on other departmental initiatives as assigned to help support departmental goals and initiatives.

The Psychiatric Nurse Practitioner at Unity Center for Behavioral Health provides mental health care in an inpatient setting.

The Department of Psychiatry at Oregon Health & Science University (OHSU), in partnership with other major Oregon health systems, has an outstanding opportunity for a psychiatrist interested in moonlighting. The Unity Center for Behavioral Health utilizes a non-coercive, highly community oriented treatment program, which prevents hospitalization when possible, and returns patients to community services as soon as feasible. This 100+ bed psychiatric hospital and 75-bed psychiatric emergency service in Portland, Oregon is a collaborative effort to address the mental health needs of the community.   The hospital is also a major training site for the department’s residency training program, medical students, and other health profession’s trainees. This is a unique opportunity for a creative, energetic psychiatrist to treat, teach and advance their academic interests.   Academic rank begins at the level of Adjunct Assistant Professor and may be higher depending on credentials. The position offers very competitive pay.   This posting will be used to fill multiple vacancies.

The Sr. Research Engineer collaborates with ONPRC Animal Resources and Research Support (ARRS), research core and nonhuman primate (NHP) resource, and research division personnel to create customized software solutions and infrastructure supporting comparative medicine, research core and NHP resource operation, research in the scientific divisions, and, as appropriate, administrative operations.  The position develops, implements, and maintains innovative computational methods and resources/microservices to facilitate improvements in work efficiency, quality and/or human factors, and work-design and process innovation, specifically to automate data entry and retrieval procedures to reduce keyboard time, link disparate data sources, and redirect personnel effort to tasks requiring human activity.  In general, these improvements include solutions not possible with existing information technology and systems, and that replace, extend, or enhance existing systems.  This position directs and provides the effort to provide the conceptual design, prototyping, deployment, and ongoing maintenance and support of service-oriented architectures that implement the aforementioned infrastructure.  The position is also responsible for integration of similar architectures across the NPRC Consortium, including data integration as required by NIH/ORIP. This position requires collaboration with a diverse set of ONPRC research, veterinary, technical, and administrative staff, and external collaborators including the NPRC Consortium to: (i) identify opportunities and implement a robust, reliable, and efficient software-development platform; (ii) provide easy-to-use and reliable mechanisms for release, deployment, and support of services developed with this platform; (iii) translate work processes and performer insight and expertise into task-specific microservices and artifacts using the platform; (iv) communicate system/application designs to technical and non-technical peers, both verbally and in writing; and (v) lead ONPRC in the application of platform-based service architectures to dramatically enhance quality, efficiency, and work satisfaction measures of institutional operations, accelerating the pace and variety of organizational innovation at ONPRC.  The incumbent must have experience with full-stack software development and system administration tasks such as commercial and open-source software installation, configuration, and optimization. Incumbent should have significant experience with, in expertise in, functional programming and service-oriented architectures, including  products such as Wolfram Language, MySQL, Python, MS VBA, and Windows Programming. Experience in an open-source, and/or research-oriented informatics environment is preferred. The incumbent  must be able to demonstrate a history of self-motivated and detail-oriented work and/or research. The Sr. Research Engineer must have experience working with end-users, product owners, and have experience leading engineering teams in the development and deployment of complex technology.  Strong oral and written communication skills are essential, especially experience applying these in technology and business development environments.  The incumbent must have the ability to learn unfamiliar technologies in support of legacy software as well as new initiatives.

The Emili laboratory is currently seeking applicants to fill multiple postdoctoral positions. The lab offers a unique opportunity for outstanding, driven, and creative postdoctoral fellows to perform cutting edge proteomics research, ranging from understanding basic cancer biology to developing novel technologies to aid disease detection and drug development. The Emili laboratory is dedicated to promoting inclusion and multiculturalism to build a successful team by having outstanding researchers of diverse backgrounds work together on multiple projects. We encourage high-risk, high-reward research projects because defeating cancer requires innovation and out-of-the-box thinking.   As a Post-Doctoral Fellow, you will support mass spectrometry-focused proteomics studies within the Emili network systems biology laboratory, a new leading faculty member of the Knight Cancer Institute at Oregon Health and Science University. Major projects involve interrogation of animal model and primary patient specimens, primarily but not limited to biopsies, tissue specimens and cultured cells, to identify and validate biological systems, protein complexes and biochemical pathways altered in across multiple cancer indications and to support examination of biological mechanisms of action. The major role for the candidate will be to serve as an experimentalist and a proteomic mass spectrometry data generator.  This role will involve executing a number of research projects throughout their lifespan including providing significant input on experimental study design, control inclusion and placement, data acquisition strategies and, critically, analysis and mining of the resulting datasets.  Additional and important roles for the candidate will involve performing sample acquisition and processing, instrument optimization, data acquisition, and organized tracking of samples, datasets, and relevant methods (both experimental and analytic) for summary scientific reports, presentations and eventual publications.  The candidate will be required to explore and apply advanced LC/MS-based proteomic capabilities, including affinity-labeling/capture, quantitative and integrative-analyses, and will need to scale analytic platforms and algorithms for larger-scale studies.  The candidate should operate effectively with internal team members and actively solicit input from expert external analytic consultants and collaborators.  The candidate will likely be required to oversee more junior analysts and experimental researchers and train them on methods and approaches to build redundancy of expertise as much as possible.  The candidate will demonstrate the ability to independently design, execute and interpret proteomic method development studies critical to the evolution of our workflows to support early detection and other clinical sample interrogation.

As the Program Director of Organizational Development and Team Science you will lead, partner and coordinate a range of strategic initiatives and training programs to grow and advance CEDAR and our commitment to team science. You will be a key member of the CEDAR Operations Team that leads collaboratively and directs the development and continuous optimization of CEDAR operations, and works directly and synergistically with CEDAR leadership to operationalize the mission and vision of the Knight Cancer Institute Cancer Early Detection Advanced Research Center. This role is responsible for designing, developing, coordinating, implementing, delivering, and evaluating programs and interventions that result in effective collaborative team science, organizational development, behavior change, increased organizational, leadership, and individual effectiveness, and the success of the organization’s objectives.  To meet these goals, this role is responsible for overseeing CEDAR programs aimed the development, implementation, and continual improvement of strategies, programs, and policies related to team science, leadership, retention, and diversity efforts at CEDAR.     This position requires a highly motivated, detail-oriented, flexible person with knowledge of the academic research environment who can succeed equally well working individually and in a highly collaborative team. Well-qualified candidates will have demonstrated the ability to effectively manage all phases of program development, from conception though implementation, and continual improvement.     Duties include: - Leadership & organizational development - Team Science Infrastructure - Retention and Diversity

- In partnership with executive leadership, diagnoses, translates, and defines current and future business needs into an overall integrated strategic HR plan for the mission aligned with long-term strategic initiatives of the organization. Focuses on strategic issues that contribute to the growth and competitiveness of the mission aligned to the organization’s strategic priorities.  - Leverages COE and shared services partnerships to address facility issues. Drives strategic initiatives and objectives as a proactive and valued member of executive leadership team, adjusting strategy to respond to changing needs - Responsible for mission HR oversight and, where applicable, serves as executive sponsor of local talent strategies and execution as determined by the HR strategic and operational plans and contributes to functional and cross-functional initiatives. - Provides expert advice, influencing business decisions impacting and related to all aspects of people management and leadership. Serves as a consultant, most frequently on issues related to strategy execution and change, talent management, employee engagement, and performance management by understanding the key drivers of the business and how effective human capital management strategies can assist with achieving organizational goals. - Workforce Planning & Org Design Responsible for planning and approval of labor demand model, workforce, and strategic planning. Oversees reorganization efforts, including partnering with employee relations to execute transition plans associated with reduction in workforce, outsourcing, and regionalization initiatives. - Talent Acquisition & Onboarding Monitors internal metrics and external market developments to diagnose sources of current and potential retention challenges. Diagnoses critical talent needs and gaps throughout the facility, partners with COE talent management, and leads in development of strategies to address talent needs at a local level. Sets strategic objectives for new hire experience components to include, but not limited to, selection, onboarding, new hire orientations. - Partners with Talent Management and executive leadership in the development of organizational development solutions. Assess organizational capabilities by identifying competency and talent gaps, ensuring development of human capital resources, and performing talent assessments and succession planning aligned with current and future performance standards and organizational goals. Serves as a strategic partner concerning escalated employee relations issues. - Partners with COE regarding organization compensation strategies and leads local compensation strategies as appropriate. - Facilitates annual compensation decisions, administration and accompanying guidelines. - Develop and champion employee wellness programs aligned to organizational mission and in support of business objectives. - Collaborates with mission executives to evaluate and lead a comprehensive strategy to engage, motivate, and retain employees. Sets strategy for employee events, projects, and communication, utilizing employee experience to partner for support. - Examples may include: service awards programs and events, mailing projects, employee related functions, reward/recognition, local job fairs, open enrollment events and communication. Owns or partners with internal communication to coordinate employee communications. - Maintains knowledge of progressive HR practices and key trends in talent. Ensures compliance measures are maintained for all regulatory and legal requirements. - Serves as a strategic change agent, demonstrating the ability to influence, negotiate and gain buy-in at all levels within the organization. Drives employee engagement and change management activities. Coaches executive leadership through change management process. Leverages and tracks early dynamic condition indicators that may impact the success of achieving and sustaining change/success. - Serves as a champion for the HR operating model and serves as the primary liaison between the mission leadership and COE to ensure that services and solutions are driving business objectives and aligned with facility needs. Serve as a trusted partner, initiating and maintaining effective communication with facility leaders, HR Shared Services, and Centers of Expertise. Identifies new opportunities for HR to add value to the business. - Utilizes workforce data analytics and business metrics to identify and analyze talent implications, trends, formulates insights, and makes recommendations on key business solutions and opportunities to influence and drive employee engagement, performance, retention, and influence leadership decision making. - Meets financial objectives by developing, implementing and owning human resources budget; scheduling and monitoring expenditures; analyzing and addressing variances.

This position will be responsible for complex tasks ranging across a variety of research protocols. One key responsibility is conducting assessments with older adults (in-home, in-clinic or virtually) that entail neurocognitive evaluations, questionnaires, medical history and/or functional assessments of routine activities. Additional duties include: participant recruitment, determining study eligibility, obtaining informed consent and facilitating study enrollment; maintaining regulatory compliance; entering data; collecting and mailing study materials and/or biospecimens.   Research Associates will also perform literature searches and medical record reviews; prepare submissions to the Institutional Review Board and progress reports for funding agencies; assist with statistical analyses and preparation of manuscripts for publication and other related materials. Working under occasional supervision, they will oversee and monitor research data to maintain quality and provide training and supervision of other research staff.   Research participants are older adults, so the ability to interact patiently and respectfully with elderly volunteers is essential. This position requires initiative, motivation and independence to perform complex and detail-oriented duties while working closely with investigators and other study staff.  Travel in personal vehicle to homes of senior volunteers around Portland Metro area is required (mileage reimbursed).   Although training will be provided, the individual must exercise good judgment within defined Good Clinical Practice and HIPAA guidelines to determine appropriate action when adverse events, protocol deviations, and other unanticipated study problems occur (e.g., reporting to appropriate team members and institutional groups).

- Collaborating with the University Executive Vice President & CPO, oversees and implements an HR operating plan of action at the Medical Center with performance metrics and timelines, consistent with the HR strategic plan, organizational strategies and University policy; providing leadership and management direction to direct reports, ensuring that performance standards are instituted, and that client service is responsive and effective.  - Along with Executive Vice President & CPO, assesses HR organizational structure, resource deployment, and staff performance, and aligns resources to further develop and sustain a best-in-class HR service organization; mentors and develops subordinates and future HR leaders to inspire a vision of excellence and enthusiasm throughout the organization.  - Participates as a key member of the HR leadership team, providing guidance on human resources policies, regulatory compliance, workforce development and employee engagement. Works collaboratively with others on the HR and Medical Center leadership teams to deliver excellence in service to patients, employees, and physicians while ensuring that HR is cost-effectively deployed. Keeps Medical Center leaders abreast of overall HR policies, programs, and operations.  - Brings greater efficiency and nimbleness to overall HR operations; works with the University Executive Vice President & CPO to assess, plan, and implement work processes and management information systems to promote an efficient approach to HR administration.  - Works with HR team assigned as necessary to determine HR impact of mergers, acquisitions, affiliations, or partnerships with other health care entities.  - Works closely with the Labor Relations function to manage ongoing relationships with the workforce and representative unions; partners effectively with unions and all parties involved. Along with Executive Vice President & CPO and Labor Relations, acts as contact with labor counsel and guides leadership when appropriate.  - Works with the Executive Vice President & CPO and Senior HR Leaders to lead human resource strategies, including pay practices, performance appraisal programs, safety and health programs, and employment services.  - Develops the Medical Center HR budget in conjunction with Executive Vice President & CPO, to ensure alignment with Medical Center strategy and the HR strategic plan, anticipating future human resource needs.  - In conjunction with the HR centers of excellence, ensures that HR policies, practices and benefit information are communicated effectively and promptly to employees, providing an open environment for communication with the Departments and staff.  - Advises management on disciplinary actions; approves recommendations for terminations; assures policy compliance; ensures that appeals are reviewed through established grievance procedures.  - Works closely with the Executive Vice President & CPO and the Center for Diversity, Equity and Inclusion leadership to continuously build on our efforts related to diversity, equity and inclusion with close attention given to the advancement of our equity and anti-racism plan.  - In conjunction with Talent Acquisition, ensures that recruitment and retention initiatives remain current and effective.  - Acts as a role model for customer service and quality, and embodies principles of excellent customer service, fulfilling the University’s mission and philosophy at all times.  - Assesses implementation and utilization of the performance management system to ensure fair and equitable treatment of employees and plans for individual development; collaborates with HR leaders to use the system to promote a learning culture.  - Along with Executive Vice President & CPO, promotes and improves customer service efforts and creates a best-in-class organization where the University and the Medical Center are viewed as a great place to work and preferred employer of choice; promotes trust and a high level of employee engagement; maintains the valuable sense of community connection in place today at the University and its connection with the surrounding community. 

This position assists with the coordination and management of a research study for caregivers for those with dementia, and a second project that teaches clinicians about dementia.   This work will take place at the Layton Aging & Alzheimer's Disease Center. The RA will manage a large study for caregivers for those with dementia.  This includes recruiting, screening, consenting, and managing research participants. The RA will work with the team to identify potential participants, then screen and consent them.  The RA will need to organize all aspects of the study, including (but not limited to) scheduling of participants, managing interventionists, collecting and entering data in REDCap and Qualtrics.   Previous human subjects research experience preferable, but not required. Strong interpersonal communication skills a must. Ability to complete complex and detail-oriented duties while working closely with patients, research subjects, families, providers, investigators, study staff and external organizations. Must have the ability to integrate information from multiple sources. This work requires the use of independent judgement, problem solving skills, and project and time management. Personal transportation for community activities required.

As part of the OHSU Parkinson Center team, the Office Specialist provides essential support to faculty and staff in order to promote and maintain the success of the program missions.  Duties include the following: - Office maintenance: order office supplies, sort mail and deliveries, input service orders for repairs, assist with furniture moves and installs, and coordinate housekeeping needs - Administrative support for Parkinson Center Director: calendar management, scheduling interviews, other administrative tasks as needed - Conference room/meeting assistance: main point of contact for conference room reservations, assist with scheduling for meetings/interviews, set up catering deliveries, keep room clean and equipment maintained - Event support: assist in the preparation and implementation of outreach events, respond to inquiries from public about registering and logistics, event support of virtual, live and hybrid programs to include mailings, packet creation and copying, setting up and tearing down event, and staffing outreach tables - Main point of contact for non-patient care items, such as lay and professional educational events, research trials, and resource questions - Assist with projects assigned by Program Manager - Network contact: order phones, computers, and software licenses, troubleshoot computer/telephone issues, input service orders for repairs, manage technology resources, AV support for virtual meetings, assist faculty with formatting documents and installing software - Attendance of staff meetings, team meetings and office events as appropriate

- Assisting with administrative outreach activities (e.g., website, social media, mailings) - Conducting data entry, coding, and analysis

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture. - Ability to stand up to 4 hours without sitting - Ability to tolerate moving throughout entire shift. - Fast paced, dynamic admit/recovery environment, with competing priorities and quick turn-over of patients. - Ability to tolerate a noisy environment - Requires ability to push patient in a stretcher around corners throughout the shift. - Requires the ability to ride the Arial tram throughout the day - Requires the flexibility to stay focused and have your patient assignment and assigned location changed several times throughout your shift (can float up to every 4 hours, or more frequently as directed by patient care needs).