Business Development:
- Responsible for the development, growth and coordination of services of the IEC program to include strategy development, clinical research operations, fiscal operations, metric development and reporting, and onboarding of new IEC products.
- In collaboration with the Clinical Program Medical Director and the Cellular Therapy Program Director, the Immune Effector Cell Manager, reviews current research studies and efforts to forecast future applications of immune effector cells and works to define business growth opportunities.
- Serves as a key liaison with sponsors and vendors, and creatively innovates in the delivery and refinement of engineered cell therapy practice as these therapies continue to emerge as clinical trials and as they transition to FDA approved standard of care.
Program Development:
- Key position that has responsibility for the oversight and management of the IEC Program. Specifically, the IEC Manager is responsible for facilitating the development, growth, and coordination of services necessary throughout the enterprise to ensure the quality of the program, appropriate utilization of resources and coordination between research, providers, other clinicians and pharmaceutical companies.
- Identifies gaps and opportunities to develop/improve processes that support the efficient and effective implementation of the cellular therapy treatment.
- Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
- Plays a lead role in the continuing development of the program including methods to establish patient safety and practice standards adjusting as necessary to meet requirements of new products.
- Interfaces with external entities which include pharmaceutical companies, testing companies and regulatory agencies to ensure the successful execution of strategic plans and operations.
- Recognizes and institutes opportunities to improve service and actively participates in identification, planning, implementing, and monitoring solutions for the IEC Program.
- Responsible for onboarding new products as new commercial IEC treatments become available for solid organ and other malignant and non-malignant conditions.
- The program manager collaborates with others to achieve the program's strategic objectives and mission including excellent multidisciplinary patient care, teaching, research, and community service.
Program Operations:
- Identifies operational challenges and improvement opportunities, works collaboratively with appropriate leaders to develop and implement corrective action plans and leads and/or monitors execution and progress on action plans.
- Develops, gathers, analyzes, and reports key metrics in partnership with clinical, research, operational, academic, and foundation leadership teams.
- Confirms that desired clinical services are rendered through timely, coordinated, multidisciplinary, cost effective, and efficient processes.
- Organizes regular IEC Program meetings to ensure alignment among key stakeholders, review metrics, and implement plans to achieve goals set by leadership.
- Conducts, facilitates, and upholds efficient, productive communication, working relationships, and functions between staff integral to the program.
- Prepares and submits reports on a regular schedule demonstrating the productivity and effectiveness of the IEC Program.
- Provides direction and guidance for the direct report(s).
Arranged Care:
- Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or nurse staff; Uses EMR and other systems as needed for scheduling.
- Creates a medical record if needed. Provides personal reminders to patients about upcoming appointments. Serves as a liaison and information resource for physicians, and nursing support staff; Return patients messages (phone and/or electronic); Prepare and mail patient information packets; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary.
- Maintains a service-based working knowledge of oncology practice. Obtains prior medical records and studies if appropriate. Arranges for wheelchairs, interpreters, or other assistive devices as necessary to support safe, high-quality care. Other duties as assigned.
Customer Service / Point of Service Operations:
- Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, face-to-face customer contact skills, high emotional intelligence including during stressful situations, utilization of available information technology, consistently following standard work, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.
- Greets patients and, where appropriate, checks them in prior to being seen by clinical staff. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status.
- Checks patient account numbers and corrects any problems, seeking advice from Central Registration as required. Ensures that all appointment comment information is accurate and complete.
- Enters all information accurately into OHSU databases or into the medical record when necessary. Inspects insurance cards and/or authorization notices. Explains and satisfies any necessary patient signature requirements (including non-covered service forms).
- Identifies and collects co-payments, provides receipts, and completes necessary accounting procedures as needed. Notifies clinical staff when patients arrive, monitors the length of patient wait times and intervene as necessary.
- Distributes medication lists to patients and prepares other duties associated to clinic as needed.
Integrated Care:
- Schedules associated clinical, diagnostic, or laboratory services; obtains authorizations when necessary. Contacts primary care physicians or their designees to obtain authorizations for care when needed.
- Scheduling activity may occur as part of check out processing, or separately. Directs patients to appropriate providers for other health care issues.
- Completes and routes direct referrals to other clinical services. Directs patient questions regarding billing and insurance payments to appropriate staff.
- Provides research coordination and project management for multi-year research projects and assists in planning design, procedures, and performing research studies on research volunteers.
- Prepares written reports, documents, grant applications, correspondence, and peer-reviewed publications.
- Trains, mentors, and supervises research assistants, students, and junior staff.
Managed Care Coordination:
- Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, OHSU Health Plan Office, patients, and insurance companies on authorization requirements per diagnosis and service.
- Serves as service area expert on ICD9 coding requirements and issues. Obtains managed care authorizations for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed.
- Applies problem solving and negotiating skills in resolving patient concerns and managed care related problems.
Customer Service / Point of Service Operations:
- Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, face-to-face customer contact skills, high emotional intelligence including during stressful situations, utilization of available information technology, consistently following standard work, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.
- Greets patients and, where appropriate, checks them in prior to being seen by clinical staff. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Checks patient account numbers and corrects any problems, seeking advice from Central Registration as required.
- Ensures that all appointment comment information is accurate and complete. Enters all information accurately into OHSU databases or into the medical record when necessary. Inspects insurance cards and/or authorization notices.
- Explains and satisfies any necessary patient signature requirements (including non-covered service forms). Identifies and collects co-payments, provides receipts, and completes necessary accounting procedures as needed.
- Notifies clinical staff when patients arrive, monitors the length of patient wait times and intervene as necessary. Distributes medication lists to patients and prepares other duties associated to clinic as needed.
Arranged Care:
- Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or nurse staff; Uses EMR and other systems as needed for scheduling.
- Creates a medical record if needed. Provides personal reminders to patients about upcoming appointments. Serves as a liaison and information resource for physicians, and nursing support staff; Return patients messages (phone and/or electronic); Prepare and mail patient information packets; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary.
- Maintains a service-based working knowledge of oncology practice. Obtains prior medical records and studies if appropriate. Arranges for wheelchairs, interpreters, or other assistive devices as necessary to support safe, high-quality care. Other duties as assigned.
The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
The duties of this position include:
- Provide consultative care to Acute Care and ICU Patients with pre-op diabetes diagnosis and patients with post-op elevated blood glucose by collecting appropriate laboratory data leading to a clear and well documents record of each encounter, including full assessment and plan.
- Identify and communicate findings with all referring physicians involved in the care of any given patient and at the direction of the Medical Directors of the Diabetes Center.
- Facilitate and coordinate all services and referrals needed for effective management of diabetes and its complications, including patient education, diagnostic procedures and subspecialty evaluation.
- Write orders and communicate with the primary team members as it pertains to treating hyperglycemia or hypoglycemia.
Radiographic Scanning:
- Perform clinical bone mineral measurements.
- Patient demographic entry
- Assist patient with disrobing and/or redressing
- Weight & height measures
- DXA scan(s)
- Scan analysis
- Report generation
- Clean equipment between patients
- Daily archiving of DXA scans
- Preparation for next day appointments
- Schedule review
- Import return patient scans
Radiology Equipment (DEXA) Maintenance and Quality Assurance:
- Perform machine warm up, quality control scans and data analysis, each day before start of patient scanning.
- Assist with maintaining bone mineral measurement equipment and scanning locations.
- Maintain quality assurance records.
- Process transactions on Insurance accounts; ensure account is set up correctly, problem resolution, appeals and audit transaction activity
- Communicate professionally with OHSU staff and third-party customers including department and insurance companies to ensure timely and accurate processing of account transactions. Attending virtual team huddles and meetings
- Review Pathology, Path. Component and third-party claims (i.e. MVA settlement, workers compensation claims)
- Performing and documenting quality assurance reviews on transactions in department
- prioritize assigned accounts to maximize aged AR resolution
- Trending provider activity and the denials that may arise
- Researching and forwarding documentation for Revenue Cycle Business Analyst to present to department, including updating files with current regulations, policies and procedures
- Promote and implement LEAN processes and other duties as assigned
Grant Management
- In conjunction with the principal investigator and departmental staff, manages the development of grant proposals for submission to multiple agencies with each agency having unique and distinct regulations, requirements, limitations and submission processes.
- Reviews and approves grant proposals which may include acceptance of specific terms and conditions at the proposal stage, interdisciplinary research, multi-institutional collaborations, multiple sponsors or a requirement for an intellectual property management plan.
- Uses extensive knowledge of applicable University policies, funding agency laws, codes, statutes, regulations, guidelines, and requirements in order to translate scientific and program objectives into appropriate application documentation in collaboration with investigators and their administrative representatives. Recommends and negotiates necessary changes to proposals with principal investigators or department administrators.
- Reviews and approves grant awards ensuring that all components including required components, proposed budgets, reporting requirements, compliance requirements, termination schedules, and deliverable schedules are compatible with University policy, practicable, and in the best interest of the principal investigator.
- Evaluates and substantiates complex financial representations made for the project, including cost sharing commitments, indirect costs, salary quotations, and program income projections.
- Substantiates the commitments, approvals, and documentation of subcontractor institutions. Verifies necessary internal prior approvals, compliance requirements, and Memorandums of Understanding. Reviews for conflict of interest and compliance with research ethics, human subjects, vertebrate animals, and recombinant DNA.
- Analyzes and negotiates terms and conditions of grant agreements and awards, affirming consistency with University policy, federal and state law, and investigator interests. Maintains investigator and University intellectual property rights.
- Manages and negotiates post-award amendments, transactions, agreements, and extensions.
- Reviews and submits required grant progress reports, as applicable.
Contract Management
- Reviews and approves contract proposals which may include acceptance of specific terms and conditions at the proposal stage, interdisciplinary research, multi- institutional collaborations, multiple sponsors or a requirement for an intellectual property management plan.
- Ensures that all components including proposed budgets, reporting requirements, compliance requirements, termination schedules, and deliverable schedules are compatible with University policy, practicable, and in the best interest of the principal investigator.
- Evaluates and substantiates complex financial representations made for the project, including cost sharing commitments, indirect costs, salary quotations, and program income projections.
- Substantiates the commitments, approvals, and documentation of subcontractor institutions. Verifies necessary internal prior approvals, compliance requirements and documentation of subcontractor institutions. Reviews for conflict of interest and compliance with research ethics, human subjects, vertebrate animals, and recombinant DNA.
- Develops contracts and amendments for multiple federal, state, non-profit and private sponsors using extensive knowledge of applicable University policies, multiple sponsor guidelines and requirements, federal, state, and public laws, codes and statutes.
- Negotiates contract terms and incorporates appropriate terms and conditions with various contracting parties to ensure that the requirements of the University, prime sponsor, flow-through, sponsor and subrecipient are met while maintaining the integrity of the research plan and protecting the intellectual property rights of the principal investigator and the University.
- Safeguards the integrity of contract administration by exercising legal and risk management practices, adds value within contract language, and protects the University from financial losses due to adverse legal action or risk irregularities.
- Practices effective and efficient processes for managing grants and contracts including but not limited to reporting, renewals and amendments. Identifies, negotiates, and resolves problems assuring appropriate and timely correction of contract administration and compliance issues. Provides expertise and support to the principal investigator and departmental staff when contract non-compliance has been identified.
QGENDA Governance and Strategy
- Supports the development and deployment of QGenda strategy to support high quality, Usage and performance standards.
- Ensures coordination with clinical groups and development of initiatives at OHSU. Partners with other groups such as such as Compensation, Payroll, Information Technology, the School of Medicine and clinical operations on programs that support organizational goals and priorities.
- Plans and implements new functions of the QGenda Application.
- Participates in committees and work groups that provide access to organizational leaders and activities that inform the development and deployment of such strategy and ensures that QGenda activities support the most critical needs of the organization.
- Develops and maintains cooperative relationships stakeholders to support and deliver organization QGenda initiatives.
- Evaluates current clinical operations processes for effectiveness, continuous improvement, measurable impact and efficiency.
- Conducts ongoing needs assessments to identify current and future clinical needs as it relates to QGenda.
Project Management
- Collaborates with QGenda Program Manager and the crossfunctional QGenda team to define essential tasks and timeline for new feature/functionality.
- Identifies and involves key stakeholders who represent diverse interests and perspectives. Seeks input from impacted groups who are not represented in the project team.
- Communicates objectives, implementation tasks and timelines to QGenda Healthcare users.
- Establishes standards for design and build. Communicates these to the QGenda Healthcare users.
- Ensures that important milestones are being met and escalates issues to stakeholders, team and/or vendor as appropriate.
System Analysis and Design
- Trouble-shoots, fixes or escalates issues in interfaces or system as needed to the ITG QGenda team.
- Meets with customers to identify their present and future needs related to the deployment of new features and functionality.
- Meets with users to identify their present needs and challenges related to system configuration.
- Analyzes operational workflows and configures system settings to optimize efficiency, effectiveness and end user adoption.
- Prepares, uploads and user tests new/updated QGenda Modules, functionality and enhancements.
- Assigns access, features and functionality and testing to appropriate groups, organizational units and individuals.
- Designs training, data fields and and reporting to meet data analysis needs and inform data-driven decision-making for daily operations, the program manager and system governance.
- Builds operational functionality as need for clinical operations.
- Researches system reporting capabilities, determines reporting needs and builds reports which will assist dailey clinical operations.
- Develops concept documents to be used for interface builds and works with ITG partners/vendor to ensure specifications are correct.
Quality Assurance Process
- Ensures consistent quality assurance standards are applied to each module/training and function of the system.
- Thoroughly tests fixes, enhancements, and patches prior to release into live production environment.
- Documents and communicates preliminary testing results.
- Translates technical specifications and requirements into informative, user-friendly test plans for end-user acceptance testing.
- Helps to ensure data integrity and validity of application and reports.
- Tests vendor upgrades and new releases.
Provides clinical care to Retina and Vitreo-retinal patients of the University Hospital and Clinics, affiliated hospitals and clinics, and approved satellite locations; engaging in public service through consultative activities with non-university groups as approved by Department Chair; providing staffing to residents seeing Retina and Vitreoretinal patients; teaching residents and house staff about vitreoretinal diseases; and performing research relevant to vitreoretinal medicine; providing clinical and/or research supervision for ophthalmology residents and fellows. May include activity in satellite locations.
- Handles, stores, prepares and distributes cellular therapy products for infusion or transplantation.
- Participates in the collection of bone marrow harvest in OHSU Operating Rooms.
- Cryopreserves cellular therapy products and other tissues using both manual techniques and the Controlled Rate Freezer.
- Thaws and assists in infusion of cellular therapy products both in the laboratory and at the patient’s bedside.
- Handles and prepares tissues for storage and release, including autologous bone flaps, parathyroid tissue, and UNOS cadaveric vessels.
- Prepares infectious disease marker panels for send out, reports on results and ensures regulatory compliance with positive products.
- Performs cellular therapy product selection and/or depletion procedures using the Miltenyi CliniMACS or Prodigy.
- Performs both plasma and red blood cell reduction on incompatible products.
- Receives cellular therapy products and other tissues from national and international transplant centers and manufacturers.
- Uses sterile technique for product handling in Biosafety Cabinets.
- Follows written procedures and policies.
- Accurately calculates and records product cell doses for the clinical care team.
- Prepares samples for testing, including viability and colony forming unit (CFU) assays. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone.
- Performs all computer functions using EPIC, OnBase and Microsoft Office applications – Access, Notebook, Excel.
- Follows regulatory standards and guidelines put forth by the Foundation for the Accreditation of Cellular Therapies (FACT) and the Federal Drug Administration (FDA).
- The position participates in many clinical trials and research endeavors.
- Available for emergency action response in the event of a freezer or refrigeration malfunction.
- Assists with miscellaneous technical administrative functions to support daily laboratory activities.
- Performs inventory of reagents and supplies.
- Reviews critical patient records.
- Enters data into various registries including the CIBMTR.
- Uses the Sepax, Endosafe, Liquid Nitrogen Storage Freezers, and other specialty instrumentation.
- Answers telephone requests for laboratory information.
- Calibrates, maintains and troubleshoots laboratory instruments and procedures.
- Performs and evaluates quality control data to determine functionality of instruments and procedures.
- Completes competency training, review of the quality management plan, policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions.
- Attends and participates in staff meetings and training sessions.
This is an In-person Position NOT available for remote work.
Customer Care:
- Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry.
- Demonstrates knowledge of all department, locations, units, and buildings on OHSU campus.
- Promptly greet all patient and visitors in a warm professional manner whether face to face or over the phone. This includes providing directions and screening all patients and visitors.
- Determine customer needs proactively and direct inquires to appropriate resources.
- Provide crisis management and conflict resolution as issues arise whether internal or external.
Arrange Care:
- Functions as a liaison for families during complicated cases by working with the clinical team, social worker, and case managers.
- Arranges any and all accommodations needed to provide the best experience to all our customers. This includes mobility equipment (wheelchairs, stretchers, Etc.), interpreter services, and identifies support services for individuals with disabilities, when necessary, in compliance with State regulations.
- Mails information packets.
Enrollment & Financial Services:
- Maintains current information on managed care insurance plans and serves as a liaison and information resource for patients, referring physician offices, and other OHSU staff. This includes but not limited to: Providing patient education regarding OHSU financial assistance, insurance coordination of benefits, and other facility or regulatory documents.
- Maintain knowledge pertaining to insurance issues which include but are not limited to motor vehicle, Worker’s Compensation, personal injuries, Medicare, OHP/Washington Welfare/Medicaid, and exposures.
- Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided.
- Obtains benefit information including deductible or co-pays, co-insurance, stop loss or out of pocket status, and correct billing address. Collects cost-shares at time of service.
- Complete insurance verification on each patient’s insurance 100% of the time.
- Gathers, adds, updates, and/or verifies detailed demographic information and completed/signed forms required for services. These functions are performed at stationary computer terminalor or at patient’s bedside using a mobile computer terminal, occasionally over the phone.
- Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient face to face or over the phone and updates REALD Smart Form as required by law.
- Follows Oregon Administrative Rules (OAR’s) regarding workers’ compensation in operation of OHSU and industry workman’s compensation procedures. Also initiates and completes claims for worker’s compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts by collecting detailed information of trauma admissions (motor vehicle accident, personal injury, and/or worker’s compensation) to determine accident-related liability.
Authorization & Registration Services:
- Validates appropriate admitting locations by procedure and admitting provider to ensure appropriate patient placement.
- Accurately complete Inter-Hospital Transfers and same-day admissions and obtain prior medical records as needed.
- Activates direct admissions based on notification from unit at time of patient’s arrival.
- Ensures all required forms are completed for services and confirmation of payment sources.
Training:
- Successfully complete the required PAS Specialist and PAS Revenue Cycle Specialist initial training and core competency assessment during the initial probationary period. Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment.
- Gives instruction to other PAS Revenue Cycle Specialist personnel pertaining to PAS Revenue Cycle Specialist processes and procedures as well as performance. Provides on the job training, orientation, guidance and coaching for new PAS Revenue Cycle Specialist personnel in the service area as assigned. May be required to provide informational assessment of other PAS Revenue Cycle Specialist workers’ performance to the PAS Coordinator/Supervisor and/or the employment supervisor
- Required to maintain Patient Access Services Individual Performance Standards.
Daily Office Tasks:
- Troubleshoots equipment problems and initiates repairs requests once reviewed with leadership.
- Ensures Patient Access Services Department Coordinator is aware of low forms/supply levels.
- Provide coverage in other admitting areas and the Emergency Department when needed.
- Follow and complete daily task list as assigned by management.
Billing:
- Submit bills that comply with all appropriate regulations, managed care contracts to third party payors.
- Calculate the correct reimbursement of all managed care claim
Third party follow-up and collection:
- Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.)
- Provide explanation of charges and additional requested information to the third parties.
- Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts.
- Review billing to determine medical records necessary to provide complete processing of claim.
- Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines.
- Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.)
- Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation.
- Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts
- Work reports of denied claims to trend and report these claims to the department and to our front end partners
- Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes
- Prepare the appeals for selected denials
Work with Change Specialist to support OHSU Health partner Hillsboro Medical Center and stakeholders to shape and make key decisions on objectives, scope, timescales, deliverables and benefits of Epic change initiatives, gaining key stakeholder engagement through outreach and communication. These decisions and strategies will impact the entire health care organization including partners. Assist in the development and support of existing change and communications plans and assist with change activities in execution of plan. Responsible for using the ADKAR model for driving awareness of the need for change, building desire to participate and support the change, provide knowledge on how to change, ensure individuals have the ability to implement the required skills and behaviors, and reinforce sustained change. Working with customers, IT and application leads, and leadership, this position will align project activities with change management best practices, driving a culture of quality and value to the organization. This position is currently 100% telework/remote and may include remote work long-term. Candidate must be able to work from home full-time initially.
The Center Manager oversees financial and administrative operations, human subject research programs, international clinical trial management and/or research collaborations, and oversees all regulatory processes. for the Center for Embryonic Cell & Gene Therapy (CECGT). This research center reports to the Senior Vice President for Research and is a critical scientific center at OHSU.
The Center Manager communicates and works collaboratively with high level internal and external personnel: center faculty and staff, various constituents at OHSU, including the Office of the Executive Vice President & Chief Research Officer, Central Financial Services, RAPP, OPAM, OHSU Foundation, OHSU Media Relations, OHSU legislative affairs, Technology and Transfer, ONPRC, and outside institutions as needed. The position represents the Center on various OHSU groups and task forces and must operate with great accuracy and efficiency. This position supports the Center Director in providing fiscal leadership through budgeting, planning, strategy, analysis, reporting and oversight of financial activities. Under the supervision of the Center Director, the manager interacts with research leadership, administration, and service center customers, supports pre-award application development and management, provides post-award grant management, oversees departmental personnel activities, and provides general administrative support for faculty, staff, students, and customers. The manager estimates fiscal impacts of new and existing initiatives using appropriate data and provides recommendations to achieve sustainable operational models.
Overall, the Center Manager promotes the mission of the Center for Embryonic Cell and Gene Therapy by exhibiting reliability, productivity, professionalism, accuracy, timeliness, problem-solving, strong ethical understanding of our complex scientific focus, strong legislative focus and understanding of current congressional legislation, as well as compassion and kindness when communicating with patient participants, healthy volunteers, outside organizations, and OHSU faculty and staff including physicians, nurses, and medical assistants. Combine budget 10.5 million.
Evaluation and Caseload Management
- Prioritizes patients care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation.
- Evaluates patients to determine appropriateness of referral
- Identifies rehab potential, establishes treatment goals specific to the scope of acute care rehabilitation, including functional outcomes, quantitative measures and target dates
- Develops treatment plans to achieve identified goals.
- Documents evaluations in patient’s medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria.
- Enters accurate codes for services performed and bills time in patient care accurately.
- Provides consultation in a time-efficient manner for patients, specific to care area; requesting orders and/or providing guidance to the patient’s team regarding activity or prevention of complications.
Provides skilled rehabilitation treatment
- Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation.
- Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education.
- Monitors and adjusts treatment plans specific to patient progress.
- Communicates patient needs and promotes carryover of strategies, precautions, etc. with nursing and other caregivers.
- Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situations warrant.
- Directs, supports and provides supervision as required for aides and volunteers.
- Develops and enhances patient care program and patient outcomes in specialty area.
Care Coordination
- Collaborates with patient, family, and medical team in multidisciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehab after discharge.
- Requests patient/family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient.
- Enhances patient safety both during and after hospitalization by assisting the team in problem-solving.
- Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation.
Clinical Education
- Provides evidence-based clinical instruction experiences and supervision for PT and PTA students.
- Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives.
- Provides regular feedback and completes evaluations on schedule.
- Participates in the supervision and training for students from other disciplines.
Department Operations
- Ensures scheduler/manager has ongoing, current availability for scheduling.
- Responds in a timely manner to scheduling requests.
- Meets or exceeds departmental efficiency standards.
Evaluation and Caseload Management
- Prioritizes patients care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation.
- Evaluates patients to determine appropriateness of referral.
- Identifies rehab potential, establishes treatment goals specific to the scope of acute care rehabilitation, including functional outcomes, quantitative measures and target dates.
- Develops treatment plans to achieve identified goals.
- Documents evaluations in patient’s medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria.
- Enters accurate codes for services performed and bills time in patient care accurately.
- Provides consultation in a time-efficient manner for patients, specific to care area; requesting orders and/or providing guidance to the patient’s team regarding activity or prevention of complications.
Provides skilled rehabilitation treatment
- Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation.
- Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education.
- Monitors and adjusts treatment plans specific to patient progress
- Fabricates and adjusts splints to meet patient needs.
- Communicates patient needs and promotes carryover of strategies, precautions, etc. with nursing and other caregivers.
- Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situations warrant.
- Directs, supports and provides supervision as required for aides and volunteers.
- Develops and enhances patient care program and patient outcomes in specialty area.
- Documents treatment and other patient contacts in patient’s medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria.
Care Coordination
- Collaborates with patient, family, and medical team in multidisciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehab after discharge.
- Requests patient/family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient.
- Enhances patient safety both during and after hospitalization by assisting the team in problem-solving, including but not limited to vision, ADL, and cognition impairments.
- Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation (including but not limited to medical necessity for skilled rehabilitation services and appropriate referrals and expectations for rehab outcome and intensity at various levels of care).
Clinical Education
- Provides evidence-based clinical instruction experiences and supervision for OT students.
- Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives.
- Provides regular feedback and completes evaluations on schedule.
- Participates in the supervision and training for students from other disciplines.
Performance Improvement and Professional Development
- Assists in department quality improvement. Independently maintains an organized schedule, solves schedule conflicts through peer collaboration and informs supervisor when adequate patient coverage in not available.
- Identifies and pursues continuing education opportunities; applies and shares new knowledge.
- Takes responsibility for special projects and assignments, and additional caseload when needed.
- Completes 2 hours (or specific DNV requirement) specific continuing education, including but not limited to, attendance in continuing education courses, grand rounds, departmental competencies. Ref: DNV standard CR.4.
Imaging
- Provides quality images, using optimal skills and knowledge of equipment.
- Performs quality diagnostic studies with accuracy and efficiency.
- Positions patients for MRI examinations with a high regard for their safety, care, and comfort.
- Prescreens patients and all related personnel in regard to MRI compatibility standards for safe entry into the static magnetic field. If there is any question regarding MRI compatibility, a Radiologist shall be consulted.
- Understand the differences in Implant Compatibility between field strengths.
- Understands MR physics with the ability to implement imaging parameters on a case-by-case basis. Understands normal anatomical cross-sectional images. Must be able to decide on the completeness and quality of the patient’s studies when working independently of a Radiologist.
- Prepares and instructs patients for diagnostic study using age-ppropriate communication skills.
- Optimizes each image during the examination to obtain the highest quality study with the least discomfort to the patient.
- Must be able to perform all ranges of exams after completion of technical competencies.
- Demonstrates competent knowledge and skills in the use of all MRI scanners and peripheral equipment within the MRI Department.
- Continues to stay current in regard to new MRI technology, hardware and software upgrades.
- Knowledge of compatibility and safety of equipment used for patient care inside the scan suite. (O2, monitoring, wheelchairs, stretchers and IV stands).
Documentation
- Verifies complete documentation of all pertinent information to provide accurate and timely service to customers.
- Verifies and initials orders in patient chart.
- Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy.
- Labels images completely with patient demographics, position or other required documentation.
- Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, follows radiologist protocol, utilizes correct scanner protocol, begin and complete exams with correct billing and verification that images are in PACS.
Personal & Patient Care and Safety
- Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others.
- Responsible to adhere to all established JCAHO National Patient Safety Goals, and report errors or unsafe conditions to supervisor and the OHSU Event Reporting (Patient Safety Net).
- Follows universal precautions for blood and body fluids, protecting patients and staff.
- Works in a safe manner by maintaining a clean work environment.
- Reports injuries to supervisor.
- Starts I.V.’s on patients and injects contrast material.
- Proper use of sterile technique supplies and proper labeling technique.
- Uses prescribed dosage of contrast.
- Screens patients and ancillary staff for appropriate and safe access to the MRI suite safety zone.
- Preforming laboratory research; Conducting experiments; Collecting, analyzing, and quantifying data; Assisting in planning and designing standard research operations.
- Preparation of grant applications and manuscripts for publication.
- Attending and presenting research at lab meetings, seminars and conferences.