Hiring Bonus and Relocation Package Available
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
Assign duties and responsibilities to the Dispatch unit and ensures that assignments are carried out in an appropriate and responsible manner.
- Analyze and evaluate current dispatch operations, develop and implement standard operating guidelines and practices. Take corrective action to resolve problems.
- Develop goals and objectives for dispatch operations.
- Assign and approve work; develop work plans as needed; complete performance appraisals; provide counseling; recommend action for salary adjustments, promotion, demotion, hiring, firing, and other disciplinary action, including resolution of grievances.
- Assist in the development, implementation and supervision of training for all dispatchers.
Evaluate and implement new technology and/or practices related to area of dispatch operation.
- Interpret and apply applicable federal, state and city codes and statutory regulations to police operations.
- Assist in developing, updating and implementing department security rules, policies and procedures. Formulate, monitor, evaluate, and review the effectiveness of communication emergency response procedures.
- Access the Law Enforcement Data System, FBI files, National Crime Information Center to obtain pertinent information related to Officer safety and law enforcement activities. Monitor and sort information transmitted via these systems.
- Monitor and ensure the working order of all dispatch equipment, management practices and procedures, including:
- Computer hardware, software, and operating platforms.
- Oregon administrative rules regarding archiving and uniform crime reporting requirements.
- Clery Act compliance.
- Modern office practices, procedures, and equipment.
- Department procedures, policies, and terminology of law enforcement operations associated with communications and records.
- Telecommunication equipment/systems; telephone, radio, pagers, CAD protocols.
Answers general information questions from the public, staff or students concerning security regulations, building locations and campus activities
- Attends and participates in all required meetings and training classes.
- Provide helpful customer relation functions with the Department staff and customers throughout OHSU. This includes, but is not limited to, informing maintenance staff and critical offices of any problems reported, changes in conditions, and interruptions of services.
Manage Lost and Found property that is the responsibility of DPS to ensure property documentation, retention, and storage
Review case files in the Record Management System for final filing and /or return to the supervisors and/or officers for corrections
- Delivery: loads trays as checked starting with left column going from top to bottom; runs for missing items; assures that trays are complete before loading; keeps carts lined up; adds par stock and nourishments to carts for delivery; notifies staff on units when arriving on floor or
- Transport: load trays into meal carts as needed; deliver meal carts or requested items (including nourishments) to nursing units in a timely and efficient manner; communicates with Room Service Associates using the Vocera system to ensure timely delivery of trays. Picks up soiled carts and returns them to dish room. Or
- Tray Assembly: sets up station with standard items. Places items on tray according to tray diagram. Works assembly position putting on beverages and condiments, desserts, juices, and other assigned items. Uses proper portion control. Assures trays are complete. Runs for items as directed by checker or manager. Cleans work station
- Pick-up: brings back all dirty trays in carts for assigned floors; collects dirty trays from the floor kitchens as needed; picks up dirty trays and service ware when encountered
- Dish Room Work: cleans dirty carts outside with cleaner; sanitizes inside with quaternary sanitizer; lines up carts for next meal; sorts silverware and runs through dish machine a second time
- Sanitation: follows department policies and procedures for food safety and sanitation; uses proper utensils; uses gloves appropriately; uses chemicals appropriately and only after being trained; complies with infection control policies and hand washing procedures.
- Sustainability: supports sustainability efforts of the Food & Nutrition Department by participating fully in the recycling programs, and separating food and food-soiled paper waste for composting.
- Waste Prevention: prevents waste by using oldest first (FIFO), and preparing only what is needed.
- Service Excellence: fulfills responsibility to organization through performance that promotes the service excellence philosophy. Takes ownership of a problem and ensures positive outcome. Creates a service culture. Assumes the role of a patient advocate.
Hiring Bonus and Relocation Package Available
Scientist
- Evaluates knowledge of self and others:
- Evaluates own knowledge and nursing practice in relation to professional practice standards and evidence-based knowledge; identifies areas of strength and professional growth; sets and achieves professional development goals.
- Evaluates knowledge and nursing practice of peers, recognizing strengths, providing constructive feedback and maintaining caring and compassionate relationships
- Identifies complexities within OHSU systems and participates in identifying and resolving work flow barriers to effective, efficient, and fiscally responsible care delivery.
- Evaluates patient outcomes against quality goals or benchmarks. Promotes innovation through participation in data collection, data analysis, evidence-based performance improvement plans, nursing or interdisciplinary research, and education about change methods.
Leader
- Uses an evidence-based decision making process to determine the patient’s priority goals and care activities in relation to:
- Nursing’s independent scope of practice (safety, comfort, hygiene, restorative measures, and health promotion)
- The interdisciplinary plan of care
- Documenting decision making in the patient’s plan of care and hand-off communication
- Protects and advocates for patient safety, health and wellbeing:
- Communicates and formally reports concerns and/or seeks change where individual or institutional behavior in the practice setting jeopardizes the well-being of patient, families, or team members. (e.g. Patient Safety Net report, chain of command).
- Speaks up and intervenes when an individual’s actions or practice is not in alignment with patient safety. The nurse speaks directly to the responsible party, and takes responsibility to support those who identify potentially questionable practice.
- Keeps the patient as the focus when exercising judgment in accepting responsibilities, seeking consultation, and assigning activities to others who carry out nursing care:
- Assigns or delegates tasks based on the needs and condition of the patient, potential for harm, stability of the patient’s condition, complexity of the task, predictability of the outcome, availability to monitor and supervise, and competency of the individual being delegated to.
- Allocates resources based on identified patient and family needs
- Speaks up immediately about concerns regarding assigned responsibilities
Practitioner
- Acts as a patient advocate by partnering with the person, family, significant others, and caregivers, as appropriate, to implement and evaluate the plan of care. Assures that the plan is aligned with the patient’s physical, spiritual, and psychosocial goals, initiating changes as appropriate.
- Delegates and supervises tasks consistent with other caregivers’ scope of practice, adhering to standards, regulations, and role expectations including self-care and collaborative teamwork.
- Delivers care in a manner that preserves and protects patient autonomy, privacy, dignity, confidentiality and rights.
- Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, and scope and standards of practice.
Knowledge Transfer
- Develops a therapeutic relationship with patients and families, effectively transfers information about disease, health and recovery, Engages patients and families in decision-making about the plan of care. Evaluates capacity for self-care and addresses concerns about transition to next level of care, different healthcare facility or home.
- Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including through accurate and timely documentation of the patient’s electronic record.
- Effectively transfers knowledge to other members of the team to support the safety of their practice (e.g. educating students, precepting, in-services, giving and receiving feedback during handoffs). Seeks knowledge from other members of the team to ensure safety of own practice. Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
Hiring Bonus and Relocation Package Available
Scientist
- Evaluates knowledge of self and others:
- Evaluates own knowledge and nursing practice in relation to professional practice standards and evidence-based knowledge; identifies areas of strength and professional growth; sets and achieves professional development goals.
- Evaluates knowledge and nursing practice of peers, recognizing strengths, providing constructive feedback and maintaining caring and compassionate relationships
- Identifies complexities within OHSU systems and participates in identifying and resolving work flow barriers to effective, efficient, and fiscally responsible care delivery.
- Evaluates patient outcomes against quality goals or benchmarks. Promotes innovation through participation in data collection, data analysis, evidence-based performance improvement plans, nursing or interdisciplinary research, and education about change methods.
Leader
- Uses an evidence-based decision making process to determine the patient’s priority goals and care activities in relation to:
- Nursing’s independent scope of practice (safety, comfort, hygiene, restorative measures, and health promotion)
- The interdisciplinary plan of care
- Documenting decision making in the patient’s plan of care and hand-off communication
- Protects and advocates for patient safety, health and wellbeing:
- Communicates and formally reports concerns and/or seeks change where individual or institutional behavior in the practice setting jeopardizes the well-being of patient, families, or team members. (e.g. Patient Safety Net report, chain of command).
- Speaks up and intervenes when an individual’s actions or practice is not in alignment with patient safety. The nurse speaks directly to the responsible party, and takes responsibility to support those who identify potentially questionable practice.
- Keeps the patient as the focus when exercising judgment in accepting responsibilities, seeking consultation, and assigning activities to others who carry out nursing care:
- Assigns or delegates tasks based on the needs and condition of the patient, potential for harm, stability of the patient’s condition, complexity of the task, predictability of the outcome, availability to monitor and supervise, and competency of the individual being delegated to.
- Allocates resources based on identified patient and family needs
- Speaks up immediately about concerns regarding assigned responsibilities
Practitioner
- Acts as a patient advocate by partnering with the person, family, significant others, and caregivers, as appropriate, to implement and evaluate the plan of care. Assures that the plan is aligned with the patient’s physical, spiritual, and psychosocial goals, initiating changes as appropriate.
- Delegates and supervises tasks consistent with other caregivers’ scope of practice, adhering to standards, regulations, and role expectations including self-care and collaborative teamwork.
- Delivers care in a manner that preserves and protects patient autonomy, privacy, dignity, confidentiality and rights.
- Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, and scope and standards of practice.
Knowledge Transfer
- Develops a therapeutic relationship with patients and families, effectively transfers information about disease, health and recovery, Engages patients and families in decision-making about the plan of care. Evaluates capacity for self-care and addresses concerns about transition to next level of care, different healthcare facility or home.
- Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including through accurate and timely documentation of the patient’s electronic record.
- Effectively transfers knowledge to other members of the team to support the safety of their practice (e.g. educating students, precepting, in-services, giving and receiving feedback during handoffs). Seeks knowledge from other members of the team to ensure safety of own practice. Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
- Responsible for the management of comprehensive orientation for the Organ Donation Coordinator department. Provides supervision as well as real time support for orientees including clinical and logistical decision-making related to triage, donor management, organ allocation, and recovery to ensure case activity proceeds in an effective and efficient manner. Assesses success of group and individual practice, provides effective feedback, and develops processes and continuing education to help drive performance improvement for department.
- Partners with leadership from Hospital Development, Family Support, Quality, and Clinical departments to ensure effective interdisciplinary collaboration to optimize donation outcomes throughout the DSA. Collaborates with Medical Directors and physician consults as needed, and assists staff in working through operational and administrative challenges.
- Performs 24-hour on call functions as needed based on department staffing needs.
- Special projects and other duties as assigned.
The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service. This position is under the supervision of the Chair of the Department of Surgery and the Head of the Division of Trauma, Critical Care, and Acute Care Surgery. The trauma, critical care and acute care surgeon shall be expected to perform clinical and basic science research. Duties will also include resident, fellow, student and staff teaching. This position requires undivided effort at the specified FTE. The general pattern of working hours will be set by the Head of the Division, but deviations from general patterns may be necessary to meet projected requirements. The ideal candidate would have the potential to achieve independent federal research funding.
Operational Functions
- Direct in unit supervision of operations on a continual basis. Assuring the highest standards of patient/customer service, cleanliness, food quality and operatione excellence. Supervises meal periods. Checks to ensure HACCP and other quality control checks are followed. Supervises food line and grab and go items. Supervises cash handling and point of sale transactions.
Administrative Functions
- Follows procedures for providing training, making schedules, and providing documentation for disciplinary actions and performance reviews. Prepares required reports and presents to management as needed. Develops and implements programs that facilitate and/or improve operations. Presents a positive role model for employees at all times.
Hospitality/Customer Service Functions
- Demonstrates exceptional patient/customer service at all times. Assesses patient/customer satisfaction during meal times by visiting with patients/guests. Leads the team to provide a memorable patient/guest experience. Develops and monitors supervisory rounding of all operational facilities.
General Functions
- Follows standards for merchandising, stocking, rotating and storing products. Works with management to develop new business opportunities.
Supports sustainability efforts of the Food & Nutrition Department by fully participating in the recycling program.
Fulfills responsibilities to the organization through performance that promotes the service excellence philosophy. Performs requirements for department managers as outlined in "Compliance Roles and Responsibilities in OHSU Hospitals and Clinics."
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Planning and designing research experiments; establishing priorities and schedules; obtaining cost estimates.
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Data collection, processing and analysis, including statistical analyses, presentation of project results, and producing written documents (abstracts, manuscripts) on the result of analyses. Includes contributing to preparation of grant proposals to NIH and private foundations.
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Training new staff, graduate students, and student volunteers
This position is for a technical research assistant in the Oregon Center for Aging & Technology (ORCATECH) at OHSU as part of a team of researchers and technical staff who work together to create tools and systems for assessing changes in memory and motor function in the elderly, using unobtrusive in-home sensor systems. This person will maintain the equipment for the ORCATECH studies including: setup and configuration of systems for studies; maintaining and troubleshooting issues in existing in-home systems in ORCATECH participant homes, assisting with tests of new equipment. This person may also help to explain and consent elders into research projects.
Screen patients for and obtain/record patient’s chief complaint, take accurate history of illnesses/surgeries (Ophthalmic and General), past ocular history, family history, drug allergies, and medications. Assist physician with completing/transferring patient information to the patient problem list as required per JCAHO. Perform ophthalmic testing as appropriate per patient. This includes but is not limited to checking/documenting distance and near vision in adults and children with and without correction, clearly determining from patient history if the patient is needing new glasses on any given visit. Pupillary assessment to rule out afferent defect and to check pupil size (rule out asymmetry), corneal curvature, corneal pachymetry, corneal topography, color vision testing, must be proficient in performing lensometry including reading lenses with multifocal and progressive adds, power of sphere, axis of cylinder and cylinder power, and orientation of prism and measurement of interpupillary distance. Perform applanation tonometry, and utilize Tonopen (noncontact tonometry) to check intraocular pressure. Perform confrontation visual fields. Must be proficient in refractometry and auto refraction, fogging with astigmatic dials, cross cylinder refinement and measurement of accommodation. Must be able to perform cover/uncover test, alternate cover test and quantify strabismus. Must be able to document ocular motility, presence of strabismus or nystagmus. Must be able to perform Worth 4-dot test and Stereopsis test. Must be able to test near point of convergence, ductions, versions and vergences. Must be able to perform Potential Acuity Meter testing, Glare Testing. Instill dilating and other ophthalmic drops per physician’s instructions.
Perform calibration of automated and non-automated perimeters. Maintain a working knowledge of computerized visual field programs, and be able to perform Amsler Grid testing. Maintain a working knowledge of disease processes that may affect the visual pathway and resultant changes in the visual field due to these disease processes in order to adequately perform Goldmann (non-automated) perimetry (central and peripheral). Perform SITA and Standard Humphrey (automated) (central and peripheral).
Assist doctors during examination as needed. Apply eye dressings, protective shields and dispense medications as directed by the physician. Provide patient instruction, education and assistance as required. Always be willing to assist patients in clinic areas. Per standard guidelines, clean exam lanes and minor surgical instruments. Prepare for the sterilization process, either sterilizing instruments utilizing the sterilizer in the Minor Surgery Room per guidelines or preparing instruments to be sent for sterilization. Responsible for room maintenance including periodic cleaning of exam lanes. Keep rooms stocked with appropriate instruments, as well as necessary ophthalmic drops, per physician’s direction.
Other duties: Take ‘tech calls as needed to assist front desk scheduling team, refill pharmacy requests as per physician guidelines; fax/send glasses prescriptions as indicated. Set up ophthalmic examination rooms, stock supplies as necessary, perform minor repairs and triage to Clinical Engineering or outside vendors as necessary. Maintain instruments and be able to clean and properly sterilize items. Maintain ophthalmic exam rooms and ensure rooms are stocked, and have appropriate paperwork, and are orderly and clean. This includes periodic cleaning of trial lenses and examining lenses, ordering of linens and medications from pharmacy. Open examination rooms in the AM and close in the PM (if clinic completed). Provide administrative assistance and support as required, assist in pulling patient charts and making appointment reminder phone calls as necessary. Duties include enlisting translators when necessary, procuring presurgery history and physicals from primary care physician’s offices, verifying patient insurance information, obtaining insurance authorizations/referrals where indicated, and handling faxes/calls for pharmacy requests. Being aware of patient’s financial/insurance status (pay scale if patient is self insured, and insurance coverage where valid) in the OHSU demographic database. Assisting physician in filling out forms such as Commission for the Blind forms and forms regarding the visual impairment of patients, and other such forms. Learn computer applications (scheduling, order entry, etc.) used in the clinic and achieve understanding of insurance authorization process. Assist in other clinic functions as necessary, including making appointments, preparing charts, answering phones or any other general duty as needed. Exhibit initiative and teamwork in performing all daily tasks.
Skills Maintanence: Participate in continuing education courses and activities. Have knowledge of and be able to practice JCAHO clinical guidelines. Demonstrate competence in all required skills during yearly skills evaluation.
Certification: Participate in continuing education courses and activities, maintain current JCAHPO certification. Have knowledge of and be able to practice JCAHO clinical guidelines. Demonstrate competence in all required skills during yearly skills evaluation.
Customer Service: Provides high quality customer service to patients, OHSU faculty and referring providers, to include PCPs and their office staff, insurance providers in requesting referrals, and co-workers and staff as well as setting an example in training new employees. Maintains a high standard of patient interactions skills and is exemplary in addressing patient complaints when necessary.
Participation in the Cash Handling Process: On an as needed basis, be able to perform routine front/back office duties to include billing, quoting of deposits, co-payments and payments per all CEI and OHSU guidelines and processes.
Screen patients for and obtain/record patient’s chief complaint, take accurate history of illnesses/surgeries (Ophthalmic and General), past ocular history, family history, drug allergies, and medications. Assist physician with completing/transferring patient information to the patient problem list as required per JCAHO. Perform ophthalmic testing as appropriate per patient. This includes but is not limited to checking/documenting distance and near vision in adults and children with and without correction, clearly determining from patient history if the patient is needing new glasses on any given visit. Pupillary assessment to rule out afferent defect and to check pupil size (rule out asymmetry), corneal curvature, corneal pachymetry, corneal topography, color vision testing, must be proficient in performing lensometry including reading lenses with multifocal and progressive adds, power of sphere, axis of cylinder and cylinder power, and orientation of prism and measurement of interpupillary distance. Perform applanation tonometry, and utilize Tonopen (noncontact tonometry) to check intraocular pressure. Perform confrontation visual fields. Must be proficient in refractometry and auto refraction, fogging with astigmatic dials, cross cylinder refinement and measurement of accommodation. Must be able to perform cover/uncover test, alternate cover test and quantify strabismus. Must be able to document ocular motility, presence of strabismus or nystagmus. Must be able to perform Worth 4-dot test and Stereopsis test. Must be able to test near point of convergence, ductions, versions and vergences. Must be able to perform Potential Acuity Meter testing, Glare Testing. Instill dilating and other ophthalmic drops per physician’s instructions.
Perform calibration of automated and non-automated perimeters. Maintain a working knowledge of computerized visual field programs, and be able to perform Amsler Grid testing. Maintain a working knowledge of disease processes that may affect the visual pathway and resultant changes in the visual field due to these disease processes in order to adequately perform Goldmann (non-automated) perimetry (central and peripheral). Perform SITA and Standard Humphrey (automated) (central and peripheral).
Assist doctors during examination as needed. Apply eye dressings, protective shields and dispense medications as directed by the physician. Provide patient instruction, education and assistance as required. Always be willing to assist patients in clinic areas. Per standard guidelines, clean exam lanes and minor surgical instruments. Prepare for the sterilization process, either sterilizing instruments utilizing the sterilizer in the Minor Surgery Room per guidelines or preparing instruments to be sent for sterilization. Responsible for room maintenance including periodic cleaning of exam lanes. Keep rooms stocked with appropriate instruments, as well as necessary ophthalmic drops, per physician’s direction.
Other duties: Take ‘tech calls as needed to assist front desk scheduling team, refill pharmacy requests as per physician guidelines; fax/send glasses prescriptions as indicated. Set up ophthalmic examination rooms, stock supplies as necessary, perform minor repairs and triage to Clinical Engineering or outside vendors as necessary. Maintain instruments and be able to clean and properly sterilize items. Maintain ophthalmic exam rooms and ensure rooms are stocked, and have appropriate paperwork, and are orderly and clean. This includes periodic cleaning of trial lenses and examining lenses, ordering of linens and medications from pharmacy. Open examination rooms in the AM and close in the PM (if clinic completed). Provide administrative assistance and support as required, assist in pulling patient charts and making appointment reminder phone calls as necessary. Duties include enlisting translators when necessary, procuring presurgery history and physicals from primary care physician’s offices, verifying patient insurance information, obtaining insurance authorizations/referrals where indicated, and handling faxes/calls for pharmacy requests. Being aware of patient’s financial/insurance status (pay scale if patient is self insured, and insurance coverage where valid) in the OHSU demographic database. Assisting physician in filling out forms such as Commission for the Blind forms and forms regarding the visual impairment of patients, and other such forms. Learn computer applications (scheduling, order entry, etc.) used in the clinic and achieve understanding of insurance authorization process. Assist in other clinic functions as necessary, including making appointments, preparing charts, answering phones or any other general duty as needed. Exhibit initiative and teamwork in performing all daily tasks.
Skills Maintanence: Participate in continuing education courses and activities. Have knowledge of and be able to practice JCAHO clinical guidelines. Demonstrate competence in all required skills during yearly skills evaluation.
Certification: Participate in continuing education courses and activities, maintain current JCAHPO certification. Have knowledge of and be able to practice JCAHO clinical guidelines. Demonstrate competence in all required skills during yearly skills evaluation.
Customer Service: Provides high quality customer service to patients, OHSU faculty and referring providers, to include PCPs and their office staff, insurance providers in requesting referrals, and co-workers and staff as well as setting an example in training new employees. Maintains a high standard of patient interactions skills and is exemplary in addressing patient complaints when necessary.
Participation in the Cash Handling Process: On an as needed basis, be able to perform routine front/back office duties to include billing, quoting of deposits, co-payments and payments per all CEI and OHSU guidelines and processes.
INSTRUMENT PROCESSING: Performs testing in all sections of OHSU Community Oncology Laboratory with accuracy, speed and efficiency using Sysmex XN 1000, Beckman Coulter AU 480, Beckman Coulter Access, Abbott Piccolo Express, Microscope.
- Follows all written procedures, policies and guidelines.
SAMPLE PREPARATION: Prepares patient samples for testing. Determines acceptability of specimens and results. Repeats specimen testing as necessary to insure accuracy. Reports results via computer and phone.
RESULT VALIDATION: Ensures all patient data, both internal and send out testing, is received and documented in the patient Electronic Medical Record (EMR). Recognizes Critical Value results and immediately responds by notifying the appropriate provider.
INSTRUMENT MAINTENANCE: Calibrates and performs routine maintenance on analytic analyzers. Uses problem solving skills to troubleshoot when indicated by patient or quality control results.
COMPUTER SKILLS: Performs required work using computer programs: EPIC, Word, Excel, Portal, E-chart and basic navigation of Community Hematology Oncology computer files.
QUALITY CONTROL: Performs all quality control (QC) and quality assurance (QA) tasks. This includes, but is not limited to: daily analyzer controls, instrument function checks, Proficiency Testing, documentation of QA issues involving both patients and/or instrument problems. Reports all QC and/or QA problems to the Laboratory Manager in a timely manner.
INVENTORY / SUPPLIES: Maintains adequate laboratory supplies by performing regular stock inventories and processing supply orders as needed. Maintains a clean environment within the laboratory.
OTHER RESPONSIBILITES:
- Completes competency training and annual review of policies and procedure manuals in a timely manner. Complies with Safety policies/processes and HIPAA regulations.
- Attends and participates in staff meetings, site meetings, and training sessions. Maintains and documents personal continuing education. Keeps abreast of work unit issues and activities.
- Assists with miscellaneous technical administrative functions to support daily laboratory activities. When delegated, performs training of new employees and mentors less experienced employees.
- Observes and reports changes in patient’s condition.
- Multitasks effectively, accesses appropriate staff resources when needed. Willingly cross trains and/or participates in projects.
- Carries out job responsibilities ethically, professionally and with personal integrity; functions as a part of the team by exhibiting excellent communications, teamwork and customer service skills.
- Demonstrates positive, respectful and honest verbal, written and listening skills in all interactions. Willingly gives and accepts honest, constructive criticism, and communicates effectively with all our customers (patients, coworkers, providers, and caregivers, etc.).
- Understands and complies with Code of Conduct, OHSU and departmental policies/procedures and other applicable procedures, rules and regulations.
- Follows infection control policies, maintains knowledge of personal safety, patient safety, fire and electrical safety and disaster plan.
- Other job duties as assigned.
The Senior Healthcare Measures Analyst is responsible for maintaining and building upon an internal repository of healthcare quality, utilization and cost measures. The analyst codes and updates measures according to specifications from such stewards as NCQA (HEDIS), AHRQ (PQI), state Medicaid agencies, and others. When no pre-existing measure specifications exist for particular outcomes of interest, the analyst assists and consults with research project teams in the creation of custom measure definitions. Measure code development occurs primarily using R, while utilizing OHSU's computing cluster. The analyst executes the measure code on large administrative claims datasets, and helps provide access to measure results to project teams, while ensuring access permissions align with data use agreements.
This position requires effective collaboration with colleagues, innovation and problem-solving at all stages of work, as well as rigourous documentation of methods and other practices to ensure validity and reproducibility of results. This position plays a critical supportive role across numerous CHSE research projects.
Imaging
- Provides quality images, using optimal skills and knowledge of equipment.
- Performs quality diagnostic studies with accuracy and efficiency.
- Positions patients for MRI examinations with a high regard for their safety, care, and comfort.
- Prescreens patients and all related personnel in regard to MRI compatibility standards for safe entry into the static magnetic field. If there is any question regarding MRI compatibility, a Radiologist shall be consulted.
- Understand the differences in Implant Compatibility between field strengths.
- Understands MR physics with the ability to implement imaging parameters on a case-by-case basis. Understands normal anatomical cross-sectional images. Must be able to decide on the completeness and quality of the patient’s studies when working independently of a Radiologist.
- Prepares and instructs patients for diagnostic study using age-ppropriate communication skills.
- Optimizes each image during the examination to obtain the highest quality study with the least discomfort to the patient.
- Must be able to perform all ranges of exams after completion of technical competencies.
- Demonstrates competent knowledge and skills in the use of all MRI scanners and peripheral equipment within the MRI Department.
- Continues to stay current in regard to new MRI technology, hardware and software upgrades.
- Knowledge of compatibility and safety of equipment used for patient care inside the scan suite. (O2, monitoring, wheelchairs, stretchers and IV stands).
Documentation
- Verifies complete documentation of all pertinent information to provide accurate and timely service to customers.
- Verifies and initials orders in patient chart.
- Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy.
- Labels images completely with patient demographics, position or other required documentation.
- Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, follows radiologist protocol, utilizes correct scanner protocol, begin and complete exams with correct billing and verification that images are in PACS.
Personal & Patient Care and Safety
- Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others.
- Responsible to adhere to all established JCAHO National Patient Safety Goals, and report errors or unsafe conditions to supervisor and the OHSU Event Reporting (Patient Safety Net).
- Follows universal precautions for blood and body fluids, protecting patients and staff.
- Works in a safe manner by maintaining a clean work environment.
- Reports injuries to supervisor.
- Starts I.V.’s on patients and injects contrast material.
- Proper use of sterile technique supplies and proper labeling technique.
- Uses prescribed dosage of contrast.
- Screens patients and ancillary staff for appropriate and safe access to the MRI suite safety zone.
Effective use of resources
- Assists in scheduling examinations.
- Utilize the VIP patient transportation system to arrange for patient delivery, and call for lift team if assistance is needed.
- Assists with moving or transporting patients if needed.
- Participates in clinical research studies.
- Participates in teaching appropriate technical and clinical skills to radiology residents and radiologic technologists students.
Keeps equipment and work areas neat and clean.
- Maintains adequate par levels of all supplies.
- Performs quality control on diagnostic equipment and maintains a logbook for entries as needed.
Professional Behavior.
- Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient, and co-worker respect and confidence.
- Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence.
- Demonstrates flexibility with workload with a positive and supportive attitude, and handles stressful situations in ways that promote positive outcomes.
- Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all areas assigned.
Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures.
Other duties as assigned.
Daily Department Operations Management - Includes, but is not limited to:
- Direct daily supervision of approximately 15 FTE’s including Mammography Technologists, Breast RN Navigators, PAS/Support Services, Ultrasound Technologists, and Medical Assistants.
- Provide daily oversight and participate in the daily operation and planning of the following equipment:
- 2 Mamms units at CHH2, 1 Mamms unit in UHS, 1 Mamms unit at SCP, 2 US units at CHH2, Specimen imager and biopsy units.
- Staff scheduling, workflow oversight and enhancement, rounding, and meeting participation.
- Conducting or co-facilitating staff meetings
- Participate in department planning and operation meetings
- Coordinating coverage for vacations, appointments, and any other outages during on duty and off duty hours;
- Ensure compliance with hospital and university regulatory and safety requirements
- Continuously supervise all Breast Imaging areas, functions and workflow. Provide workflow analysis and changes as needed or required to meet service and budget expectations, improved safety for patients and staff.
- Analyze budget and productivity metrics and provide detail of department performance. Responsible for performance improvement, patient experience and all regulatory requirements for Mammography and with other modalities as required.
- Foster the OHSU Lean principles of OPEX with participation of daily department and appropriate inter-department huddles to ensure continuous improvement of daily work.
- Develop new standard operating procedures and department specific policy and procedures.
- Develop clinic relationships and engage team members. Evaluate, develop and improve service standards and related metrics to ensure patient and provider satisfaction. Develop lead technologist roles to assist Mammography in meeting goals/objectives.
- Maintains expert knowledge of department procedures in order to provide assistance throughout the patient care continuum. Provides strong partnership support with all department faculty, resident, RN, technologists and support staff.
- Performs other supervisory related duties as assigned.
Perform and provide HR Management functions including:
- Staff engagement, development and assessment of training needs.
- Responsible for understanding and execution of AFSCME and ONA Collective Bargaining Unit Contract to ensure department support and compliance.
- Assess and plan staff training and education needs of staff. Determine appropriate resources to meet those needs.
- Coaching, counseling and conflict resolution. Lead and participate in corrective action related to work performance concerns as appropriate; Work with the Assistant Director and HR in response participation in investigational meetings and/or grievance process.
- Develop and provide employee evaluations. Develop and complete competency assessment and provide annual review and edits to standard work. Ensure completing of employee annual requirements.
- Perform effective verbal and written communication.
- Ensure compliance with staff credentials including licensure, registration and mandatory education.
Provide effective department level leadership:
- Lead the team by example with professionalism in communication skills, personal appearance, and conduct that exudes confidence and respect for staff and all team members/colleagues.
- Develop, review/revise department specific policies, procedures, and goals.
- Ensure compliance with State, Federal and all related regulatory requirements.
Including but not limited to DNV, MQSA, QA/QC standards, ACR, ARRT and OBMI.
- Conduct regular staff meetings and participate in department level senior management team meetings and related functions.
- Accountable for leadership and support of hospital and department mission, vision and values.
Customer Service/ Quality Management – Includes but not limited to:
- Leading and supporting the department Patient Experience plan/standards, monitoring, and sharing results and trends with staf
- Develop and participate in development of department quality indicators to ensure quality and minimize safety concerns
- Lead or co-lead department level committee inclusive of but not limited to
STEP, Patient Experience, Adhoc planning or focus group, etc.
Project Management – Includes but not limited to:
- Participation, support and completion of projects as assigned by the Department
Leadership.
- Participation on collaborative team in support of project development; project time lines; phase implementation and follow up
- Development of department specific Policy/procedure through MCN
Echo Procedures.
- Determines and instructs patient in proper preparation for exam; explains examination process and procedure to patient; positions patient for each examination to maximize effectiveness of image and minimize patient discomfort; adjusts equipment controls; modifies each study during the exam to demonstrate the anatomy, physiology, hemodynamics and/or pathology accurately; determines need for additional views depending on patient variables or demonstrated pathology; manipulates transthoracic transducer by hand over diagnostic area in order to image cardiac structures and visualize hemodynamic flow patterns as necessary; selects appropriate scan based on significant functional and/or anatomical pathology; records representative images for review by Cardiologist. Performs transthoracic echocardiography on pediatric patients to include the evaluation of complex congenital heart lesions, and pre/post-operative cardiac assessment; to include premature and micro-premature infants on high frequency ventilators.
- Provides transthoracic echocardiography on outreach pediatric patients throughout Oregon. During certain invasive procedures, gives physician measurements, estimations, angles, and guidance. (These invasive procedures may include but not limited to; pericardial centesis, balloon atrial septostomy, blade atrial septostomy, balloon valvuloplasty. Assists physician in the application of transesophageal and/or intra vascular ultrasound in the cardiac catheterization laboratory or surgical suites.
Records and Reports.
- Schedules patients from phone or written physicians’ request; obtains clinical data from patient chart or referring physician; arranges digital images of exam findings in logical sequence for patient's permanent medical record; maintains patient files (e.g., records patient identification and corresponding examination procedures); verbally reports summary of patient's medical history and pertinent exam findings to Cardiologist.
Miscellaneous.
- Demonstrates echocardiography techniques and principles to assist students and Cardiology Fellows in performing the echocardiography exam; processes images in digital format; performs routine cleaning and adjustments on machines and reports any mechanical failures to supervisor; utilizes hazardous cleaning/sanitizing chemicals for esophageal probe; utilizes computer/ultrasound machine data for additional analysis; performs periodic quality control tests to ensure proper operation of equipment; keeps abreast of new techniques and technological changes by attending workshops and seminars. Follows and utilizes research protocols.
Basic Operational Duties
- Identifies and collects payments on all hearing aid sales and other ancillary products. Provides receipts and completes necessary accounting procedure in Quickbooks 10 software program.
- Demonstrates strong customer service skills in all interactions with patients and families, including both telephone and face-to-face interactions.
- Completes all hearing aid insurance authorization requests – including form completion and coordination of all medically necessary paperwork for insurance. Will involve contacted outside offices for records.
- Maintains a clean, safe and orderly environment. Includes, but is not limited to, maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies, maintaining knowledge of life safety, patient safety, fire and electrical safety, and disaster plan. Clean audiology booths and dirty toys used with pediatric patients daily.
- This position must be able to present to and educate staff, providers and the public- requiring a strong knowledge base in retail hearing aids
Hearing Aid and Cochlear Dutie
- Provides hands on assistance during audiology visits.
- Responds to patient’s email questions and concerns. Triages to determine if patient needs to be seen sooner.
- Performs hearing aid repairs.
- Performs hearing aid checks and cleaning.
- Sends stock out for maintenance.
- Tracks and maintains hearing aid warranties. Assists with vendor relationships.
- Assists customers with exchanges or returns as needed.
Inventory Management
- Responsible for maintaining cochlear and hearing aid inventory on all products in Quickbooks 10 and/or Sycle.
- Responsible for ordering inventory when supplies are running low.
Miscellaneous Duties
- Involved in clinical quality outcomes, including efficiency and productivity.
- Provides excellent customer service and maintains good public relations.
- Shares administrative duties with colleagues as needed.
- Performs all other miscellaneous duties as assigned.
Research assistant to work ongoing experiments using rodent models of aging and neurodegenerative disease to evaluate potential neurotherapeutics. The position will involve a mix of wet lab bench work and mouse colony maintenance and behavioral testing. The role also involves supervising and training student volunteers and communicating results.
PROVIDES A SAFE THERAPEUTIC ENVIRONMENT
- Ensures the safety and welfare of patients and fellow employees
- Utilizes proper posture, sound body mechanics and principles for safe patient handling
- Considers the needs of patients, employees, medical staff, volunteers, vendors and members of the community in an informative, courteous and compassionate manner
- Maintains general good physical and mental health and self-care in order not to jeopardize the health and safety of self and others in the hospital / clinical setting
PROFESSIONALISM
- Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect their practice
- Models ethical appropriate behavior, professional standards, compliance, and personal integrity
- Identifies and pursues continuing education opportunities; applies and shares new knowledge
- Participates in departmental staff meetings and in-service education programs
- Takes responsibility for special projects and assignments, and additional caseload when needed
- Displays mature, empathetic and effective professional relationships by exhibiting compassion, integrity and concern for others
- Conducts oneself in an ethical and legal manner, upholding the APTA Code of Ethics, OHSU, federal privacy policies, and state statues / OAR's specific to discipline.
- Adapts to changing and demanding environments
SERVICE
- Demonstrates excellent customer service and communication skills in all interactions with patients and family, including both telephone and face-to-face situations
- Uses I CARE for introduction and closing
- Demonstrates active listening skills and supportive, professional/behavior at all times, to patients, families and staff
- Addresses complaints and problems promptly and courteously, involving management when indicated
- Communicates with patients/families, other health care team members, in a time and cost efficient, courteous manner
PROVIDES SKILLED REHABILITATION TREATMENT
- Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation
- Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education
- Monitors and adjusts treatment plan specific to patient progress
- Facilitates routine patient activity plans with nursing and other caregivers
- Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situation warrant
- Directs, supports and provides supervision as required for PTA’s, Aides and volunteers
- Develops and enhances patient care program and patient outcomes in specialty area
- Documents treatment and other patient contacts in patient's medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria
CARE COORDINATION
- Collaborates with the patient, family and medical team in multi-disciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehabilitation after discharge
- Requests patient /family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient
- Enhances patient safety both during and after hospitalization by assisting the team in problem-solving, including but not limited to fall risk reduction, prevention of contracture, implementation of structured activity for patients with cognitive impairments
- Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation (including but not limited to medical necessity for skilled rehabilitation services and appropriate referrals, and expectations for rehabilitation outcome and rehabilitation service intensity at various levels of care)
CLINICAL EDUCATION
- Provides evidenced-based clinical instruction experiences and supervision for physical therapy students and physical therapist assistant students, typically in a backup role to full time CI’s
- Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives
- Provides regular feedback, completes CPI on schedule
- Participates in the supervision and training for students from other disciplines
PERFORMANCE IMPROVEMENT AND PROFESSIONAL DEVELOPMENT
- Maintains current knowledge of, and complies with hospital and department policies and procedures, union contracts, etc.
- Ensures baseline skills for patient management in all inpatient areas and maintains proficiency through regular exposure and patient care activity, mentoring with other staff, and formal or informal peer review
- Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but is not limited to: attends educational classes appropriate to a job development, communicates additional training needs to direct supervisor, attends staff meetings and orients new staff, cross-trains for position in assigned or other areas
- Assists in department quality improvement. Independently maintains an organized schedule, solves schedule conflicts through peer collaboration and informs supervisor when adequate patient coverage is not available
DEPARTMENT OPERATIONS
- Maintains a clean, safe and orderly environment for the patients, family and staff. Includes, but is not limited to: maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies
- Ensures return of equipment after patient use to designated place (whether unit-owned or department-owned)
- Ensures and supports the delivery of individualized, high quality, current and evidenced based patient instructional materials; appropriate for patient condition and learning preferences
- Ensures scheduler / manager has ongoing, current availability for scheduling.
- Responds in a timely manner to scheduling requests; both for pre-scheduling requests for work opportunity response, and same day-notice unscheduled requests.
- Meets or exceeds departmental efficiency expectations