Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills Telecommunications: - Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees. Point of Service Operations: - Front desk duties include greeting patients and confirming that an appointment has been kept. Inspects insurance cards and/or authorization notices. Identifies and collects deductible payments co-payments, and deposits on services; provides receipts and completes necessary accounting procedures. - Verifies and updates the common data set on-line. Explains and satisfies any necessary patient signature requirements.  - Checks out patients to ensure all appointments for follow up are appropriately scheduled and communicated properly. Coordinating any necessary studies, scans, testing, or combined department visits as necessary. - Opening/Closing duties may include wiping down the patient lobby, emptying recycling, scanning documentation into EPIC, removing papers from clinic areas (HIPAA), cleaning up work spaces and other administrative duties as assigned. Arranged Care: - Schedules new patient appointments on line and manually if necessary. - Creates a medical record if needed. Obtains and prepares OHSU medical records before scheduled appointments. - Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. - Mails information packets. Provides personal reminders to patients about upcoming appointments. 

The School of Dentistry at OHSU is a leader in providing outstanding dental care, dental research, and the education of the next generation of dentists.    The Program Manager is responsible for designing, coordinating and leading the internal and external projects and initiatives that align with the School of Dentistry’s strategic vision.  The Program Manager oversees and coordinates multiple projects and activities that ensure the School’s efficiency and growth.  The Program manager will monitor the progress of several projects and ensure projects align with the strategic direction and goals of the School.  This role reports to the Chief Operating Officer.   The Program Manager will support a wide variety of projects within the School of Dentistry, including projects related to accreditation, technology implementation, diversity and equity efforts, and clinical process improvements such as workflows and revenue cycle.   The ideal candidate will have the ability to perform at both the strategic and tactical levels and have a proven ability to implement a variety of multiple programs, initiatives, and projects.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.

- Always promotes the mission of the Knight Cardiovascular Institute through our Professional Standards of Customer Service, Reliability, Productivity, Professionalism, Accuracy, Timeliness, and Problem-solving. - Responsible for many aspects of clinical trial management from startup to closeout and assuring appropriate conduct of protocols to FDA guidelines. This includes but is not limited to: - Work in collaboration with study coordinator and regulatory specialist to maintain regulatory binders and study documents of active trials to meet regulatory requirements - Collection and transcription of all source data with guidance as needed - Processing and shipping lab specimens - Coordination of patient travel, subject payments and reimbursement - Responsible for elements of patient visits including but not limited to: - Work with study coordinator to schedule and facilitate subject assessments - Independently perform subject pre-screening - Responsible for scheduling/communicating assessments and appointments - Independent direct patient contact to obtain or verify information and working with PI or Nurse to triage clinical information and patient questions - Work with coordinator in collaborating with ancillary departments to make sure all patients receive timely blood draws (PKs), ECGs, vitals (blood pressure, temp, respirations, height, weight) or other study related tasks as needed. Independently provide follow up for subjects who are no longer receiving treatment in the form of phone calls or clinic visits. - Assist the Clinical Trial Managers with other research related projects and administrative/office related duties as needed - Maintain study supplies (kits, ordering supplies from sponsors, dispose of expired kits, prepare kits before each visit) - Coordinate sponsor visits (i.e. proctoring visits, monitoring, site initiation, etc.)

Always promotes the mission of the Knight Cardiovascular Institute through our Professional Standards of Customer Service, Reliability, Productivity, Professionalism, Accuracy, Timeliness, and Problem-Solving. Responsible for many aspects of clinical trial administration from startup to closeout and assuring appropriate conduct of protocols to FDA guidelines. This includes but is not limited to: - Collaborating with the Senior Research Coordinator regarding regulatory requirements of the study and creation of necessary sponsor, KCVI, OHSU and internal clinical trial documents and tools that facilitate study efficiency and team communication. - Coordinating with the assistants in the collection and transcription of all source data with guidance as needed. - Collaborate with study team to identify and develop new study-specific processes; ensuring everything is in place for first subject - Responsible for direct sponsor correspondence in regards to enrollment numbers and general study maintenance issues. Responsible for elements of patient visits including but not limited to: - Independently schedule and facilitate subject assessments. - Independently performs subject pre-screening and screening. - Responsible for working with the clinical research assistants to schedule visits. - Communicating assessments and appointments with study subjects - Active involvement in the consent process in tandem with the PI. - Independent direct patient contact to obtain or verify information and working with PI to triage clinical information and patient questions. Direct Collaboration with ancillary departments to make sure all patients receive timely blood draws (PKs), ECGs, vitals (blood pressure, temp, respirations, height, weight) or other study related tasks as needed.  Delegation to research assistant as deemed necessary. - Provide follow up for subjects who are no longer receiving treatment in the form of phone calls or clinic visits. - Ensure all documentation post-visit is entered into EPIC and EDC - Responsible for direct sponsor correspondence regarding patient safety, responding to queries, reporting adverse events, conduction of visits, etc. Assist the Clinical Trial Manager and Team Leads with other research related projects and administrative/office related duties as needed.

- Conducts psychosocial evaluations of patients/families and significant others including, but not limited to the following: - Adjustment to medical or health condition - Care coordination - Mental health status - Adjustment/compliance to treatment process - Substance usage - Child and elder abuse/neglect assessments - Domestic violence issues - Cognitive status (including potential guardian and patient/family resources - Provides crisis intervention and supportive short term counseling to patients/families and significant others as necessary to meet immediate psycho-social needs including, but not limited to: - Trauma/Emergency Department/ On Call/ Family Notification - CODE Response (family intervention) - Unanticipated change in health conditions/suicidal ideation - Teenage pregnancy - Single parent pregnancy/parenthood - Domestic violence - Child and elder abuse/neglect - Provides grief/loss counseling and education regarding: - Fetal demise; actual/pending death of patient//family member; complicated pregnancies; postpartum depression; chronic/acute stress associated with life circumstances; divorce/separation; loss of independence associated with illness or disability. - Provides brief psychotherapy including: - Individual short term psychotherapy - Group work including information/support groups, family support, patient therapy) - Regarding but not limited to issues of adoption, abortion , domestic violence, family of origin, sexual/gender, substance abuse, parenting, relationship adjustment to disabilities and chronic or acute illness. - Provides patient advocacy and associated services to patient/family and other involved agencies/parties regarding: - Decision-making - Advance directives - Ethics consultations - Court holds - Guardianship/conservatorship - Citizenship cases - Social cultural factors - Assess patient/family support needs regarding transportation, housing, clothing and educational/patient vocational rehabilitation and training materials and refer to appropriate resources. - Maintains accurate and timely documentation of patient care activities an efficient manner per departmental policies. - Participates in Department of Care Management and assigned service meetings, in services and conferences, as indicated including Complex Patient Interdisciplinary Rounds. - Provides support to patient care staff following traumatic events through individual or group consultation. - Reviews literature on pertinent patient care/Social Work service issues and conducts in services regarding psycho social patient care issues and Social Work services. - Meets in regularly scheduled supervisory sessions. - Participates in patient rounds as appropriate. - Complete all OHSU/JCAHO mandatory education requirements and activities within established time lines. - Yearly competencies as identified by department

The purpose of this position is to support the Brenden-Colson Center for Pancreatic Care in contributing to its research repository of biological specimens and data, by consenting patients, collecting tissue and blood samples in collaboration with OHSU clinics, and ensuring safe storage and accurate recording of the samples.   This employee will have the opportunity to interact with several different OHSU clinics, physicians and researchers and will be part of a dedicated translational research team aiming to make a real difference for cancer patients.   Responsibilities will include: - Identifying, consenting, and tracking participants for respository of tissue samples for clinical studies in pancreatic disease. - Collecting and processing human specimens from surgery and diagnostic clinics and staff who are treating pancreas disease patients or control subjects. - Chart review, clinical schedule review, data entry and database maintenance, communication with providers and staff. If you're looking for experience in the health field and have an interest in cancer detection and treatment, and the willingness and enthusiasm to increase your own understanding of cancer research background and methods, this could be the opportunity for you. This job will allow you to take part in a variety of assignments, to thrive in a team-oriented environment, and to learn from the OHSU Knight Cancer Institute¿s internationally respected scientists and clinicians at the forefront of cancer research. Your demonstrated strong organizational and problem-solving skills and ability to pay attention to detail, be flexible, communicate clearly, take responsibility for seeing issues through, and follow direction will help you meaningfully contribute to this important research work. A great fit for individuals in early stages of planning a career as a doctor or a physician-scientist.

Project work - Support organization and promotion of various projects to support goals and priorities - Coordinate and maintain repository work - Ensure systematic organization and archiving of documents  - Implement and maintain systematic and easily accessible administrative processes - Create documentation, reports, promotional materials including writing, proofreading, and design Data work - Maintain and summarize data for programs - Create, disseminate, and analyze survey/assessment/evaluation data; support program evaluation and continuous improvement  - Visually represent, communicate data - Provide website analytics  - Contribute to, format annual reports - Seek, maintain, interpret demographic data as needed - Ensure data are accurate, up to date, organized, and easy to find for internal use  Calendaring, scheduling, promotion, event support - Provide scheduling support for TLC director, assistant director - Provide scheduling coordination for program meetings with multiple parties - Support programming scheduling, promotion, registration, continuing credit processes, production, evaluations, catering, etc. - Update websites as needed (.edu, SharePoint, O2, etc.) - Liaise with Provost Office operations Fiscal and HR responsibilities - Purchase, reconcile fiscal activities, including p-cardpurchases - Coordinate and purchase travel - Liase with vendors and contracts, facilitate purchases - Bill departments for LMS additions, reconcile - Maintain organized financial records - Liase with Provost Office budgeting as needed - Provide hiring, search support - Interface with Oracle, HR, and other institutional systems - Liase with HR

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Working Conditions:  - Ability to lift, bend, stoop, reach, carry, push, pull and walk throughout the work period.   Able to lift 35 lbs independently.  Complies with the safe patient mobilization policy when lifting or positioning dependent patients, including using mechanical lifts and coordinating the assistance of other personnel.    - Must be able to use all senses: seeing, hearing, touching, smelling, and speaking.  Reasonable accommodations include  corrective lenses and/or hearing aids - The work environment carries risk of exposure to human tissue/fluids and radiation.  - Must be able to deal with competing needs and priorities of internal and external customers, including making correct judgments ensuring safe conditions for patients, families, and other personnel.  - Use of all hospital approved clinical equipment. Significant use of computers, copiers, multi-line phones, and fax.    Department Specific Working Conditions: - Ability to stand up to 6 hours without sitting - Fast paced admit/recovery environment, with often competing priorities and quick turn-over of patients - Must have the ability to change work location based upon procedure volumes and staffing needs - Requires the ability to ride the Arial tram throughout the day - Requires the ability to tolerate moving throughout entire shift - Requires the flexibility to stay focused and have your assignment changed several times throughout your shift - Requires after hours call

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Working Conditions:  - Ability to lift, bend, stoop, reach, carry, push, pull and walk throughout the work period.   Able to lift 35 lbs independently.  Complies with the safe patient mobilization policy when lifting or positioning dependent patients, including using mechanical lifts and coordinating the assistance of other personnel.    - Must be able to use all senses: seeing, hearing, touching, smelling, and speaking.  Reasonable accommodations include  corrective lenses and/or hearing aids - The work environment carries risk of exposure to human tissue/fluids and radiation.  - Must be able to deal with competing needs and priorities of internal and external customers, including making correct judgments ensuring safe conditions for patients, families, and other personnel.  - Use of all hospital approved clinical equipment. Significant use of computers, copiers, multi-line phones, and fax.    Department Specific Working Conditions: - Ability to stand up to 6 hours without sitting - Fast paced admit/recovery environment, with often competing priorities and quick turn-over of patients - Must have the ability to change work location based upon procedure volumes and staffing needs - Requires the ability to ride the Arial tram throughout the day - Requires the ability to tolerate moving throughout entire shift - Requires the flexibility to stay focused and have your assignment changed several times throughout your shift - Requires after hours call

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Working Conditions:  - Ability to lift, bend, stoop, reach, carry, push, pull and walk throughout the work period.   Able to lift 35 lbs independently.  Complies with the safe patient mobilization policy when lifting or positioning dependent patients, including using mechanical lifts and coordinating the assistance of other personnel.    - Must be able to use all senses: seeing, hearing, touching, smelling, and speaking.  Reasonable accommodations include  corrective lenses and/or hearing aids - The work environment carries risk of exposure to human tissue/fluids and radiation.  - Must be able to deal with competing needs and priorities of internal and external customers, including making correct judgments ensuring safe conditions for patients, families, and other personnel.  - Use of all hospital approved clinical equipment. Significant use of computers, copiers, multi-line phones, and fax.    Department Specific Working Conditions: - Ability to stand up to 6 hours without sitting - Fast paced admit/recovery environment, with often competing priorities and quick turn-over of patients - Must have the ability to change work location based upon procedure volumes and staffing needs - Requires the ability to ride the Arial tram throughout the day - Requires the ability to tolerate moving throughout entire shift - Requires the flexibility to stay focused and have your assignment changed several times throughout your shift - Requires after hours call

This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment;  wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.   INPATIENT SPECIMEN COLLECTION AND PROCESSING - Collects SCHEDULED, ROUTINE, COLLECT NOW, AND TIMED DRAW specimens from inpatients using approved specimen collection methods. This includes following the policies and procedures as found in the Phlebotomy Procedure Manual on the MCN Policy site. - Performs venipuncture using approved procedures on adult and pediatric patients on inpatient units. - Assists coworkers as needed. - Correctly identifies patients using two patient identifiers, scans barcoded inpatient ID Band, and labels tubes by the bedside. - Greets patients and interacts in a professional, courteous manner. - Collects on-demand and timed specimens from inpatients as directed. - Collects scheduled draws at due time or earlier. - Reviews Rover for Taken draws and triages urgent draws . - Documents collections, cancellations, notes, and moved draws. - Correctly executes downtime procedure for equipment and Epic failure. - Ensures timely transportation to lab of all collected specimens. CLERICAL AND CUSTOMER SERVICE FUNCTIONS - Answers Vocera messages and calls, aids with clarifying orders, notifying clinics or inpatient floors of specimen problems, etc. - Communicates clearly and accurately with staff and patients - Does whatever is reasonable to meet the needs of the customers. - Demonstrates high level customer service to both internal and external customers through timely responsiveness to customer needs, including ensuring client satisfaction through friendly professional communication, appropriate greeting, excellent telephone skills, timely handling of specimens and paperwork, and thorough problem-solving. - Interacts with all other professional staff in a courteous and helpful manner. OTHER DUTIES - Assist with outpatient clinic draws, stocking, and cleaning as requested. - Keep work area and carts clean, organized, and free of expired supplies. - Stock carts and draw booths. Moves inventory and supplies as needed from stock room to phlebotomy area and actively participates in Kanban inventory control. - Follow timekeeping procedures. - Prioritize work according to established procedures. - Transport specimens to laboratory via pneumatic tube or XT Online transportation system. - Attend and participate in section meetings as required. - Completes required CE and compliance requirements (2 hours per year). - Follow department and hospital safety procedures. - Carry out job responsibilities in an ethical, effective, and professional manner. - Report potential compliance problems using the reporting processes as outlined in the Code of Conduct. - Model ethical and appropriate behavior, professional standards, compliance, and personal integrity. - Participate in training programs. - Understand and comply with the Code of Conduct, OHSU and departmental policies and procedures, applicable rules, regulations, etc. - Perform other duties as assigned by Manager, Supervisor, or Lead Worker TEACHING AND TRAINING - Trains student interns, new phlebotomy employees and other hospital employees in all aspects of phlebotomy.

OPERATIONS & TECHNICAL MANAGEMENT Manages day-to-day operations of the CHO-CHH2 Labs by interacting with staff and faculty, to assure optimal workflow, customer service, and high-quality laboratory testing. Formulates policies and procedures and training programs to ensure consistent and reliable operations in all situations. Reviews policies and procedures with medical and administrative directors and writes in standard formats for distribution and implementation among staff.   Models excellent written and personal communication skills by listening, maintaining a positive and helpful attitude and ensures staff are trained in these skills. Coordinates with Environmental Services and Facilities, regarding housekeeping and maintenance needs of the laboratory. Serves as a resource for other laboratory and hospital staff.   As manager of the section, acts as a leader and technical role model for all lab processes, provides training when needed, and maintains current, detailed knowledge of section operations. Performs and coordinates higher level functions of laboratory including QC and proficiency testing review and corrective action, new test development, advanced staff training, review of staff work, coordination of work assignments, and other as assigned.   Directs or delegates the orientation and technical training of new Lab or MA employees related to laboratory operations and practices. Develops training and evaluation guidelines for new employees. Reviews staff work on a regular basis and provides feedback and technical instruction to the staff where needed for improvement. Keeps lab director informed of problems. Communicates changes to policies and procedures to staff, by email, memos or staff meetings.   Ensures that safety regulations are met. Informs leadership when safety regulations are not met or new safety issues arise. Is pro-active in problem solving and planning for the future needs of the laboratory. Participates in regular bench rotations and provides training where indicated. Creates an environment of continuous improvement for staff.   HUMAN RESOURCES MANAGEMENT Designs and implements staffing plans which ensure coverage of work, meeting turnaround time goals, and high-quality results on all shifts. Selects employees who demonstrate understanding of organizational culture and job-specific duties and provides continuous feedback, encouragement, and coaching and addresses employee performance issues.   Takes responsibility for Laboratory and MA staff proficiency; provides continuous feedback, encouragement, and coaching; addresses employee performance problems in an appropriate and timely manner. Manages human resources according to hospital policies and procedures: 100% of employees receive performance appraisals and mandatory education annually; 100% of employees have a current position description including performance standards, essential job functions, development plans, and competencies.   Manages human resources according to labor laws and collective bargaining contracts with no repetitive violations of contract articles or labor laws or untimely response to filed grievances. Provides training and development for staff and other hospital employees as appropriate. Works with staff to recognize team and individual accomplishments, ensure open communication, teamwork, and high-level customer service.   FINANCIAL RESOURCE MANAGEMENT Monitors CHO Lab revenue and expenses, including submitting budget information in expected format and time lines, while meeting financial expectations. Understands financial systems and uses them effectively. Monitors monthly variances using expected format and within time lines.   Works in coordination with Lab Director, Practice Managers and Nursing Manager, and other relevant stakeholders, to meet or exceed budgeted goals as determined in conjunction with CHO and Pathology Leadership. Works with technical staff and faculty to plan and implement processes to ensure budget targets are met. Continually assesses opportunities for increased productivity and efficiency. Financial reports show continuously improving financial picture.   QUALITY AND REGULATORY MANAGEMENT Works with technical staff to ensure compliance with DNV, CAP, CMS and other regulatory agency standards. Develops Quality Assessment and Improvement programs for all sections’ services according to departmental and hospital policies. Works to assure effective, compliant technical billing. Assists in data gathering for quarterly QI reports.   Submits data when requested and responds to any deficiencies within required timelines. Maintains personal professional certification and current knowledge of technological and management applications that apply to areas of responsibility. Demonstrates knowledge and proficiency with OPEx principles and Daily Management System.   ASSET MANAGEMENT Assists in the development of section’s capital budgets, routine budgets, and project needs, and submits proposals within expected format, procedure and timeline. Manages equipment repair and maintenance according to clinic and lab policies and procedures.   Works with technical staff to ensure optimal quality and functionality of equipment at all times. Manages current and future space needs according to operational requirements. Meets all equipment and space-related accreditation requirements at all times.   OTHER DUTIES Attends and participates in section and departmental meetings, hospital manager’s meetings, hospital-wide committees/activities. Performs other duties as assigned by leadership   Maintains and updates managerial knowledge and skills by actively participating in continuing education and conferences. Understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, applicable rules, regulation.   Models ethical and appropriate behavior, professional standards, compliance and personal integrity   CHANGE MANAGEMENT Acts as a leader throughout change process. Engages, encourages, and supports employees, and charts clear direction. Encourages innovation and is realistic, direct, and honest about challenges.   SYSTEMS THINKING Understands whole systems and how parts work together, and works cooperatively with others to use appropriate system, strengths, knowledge, and cooperation to improve performance. Is inclusive in decision making and maintains alignment of section responsibilities with the larger organization. Adapts and modifies actions and redirects work of team to meet evolving system needs.  

Technical duties in surgical dermatology include providing histology services for Mohs Micrographic Surgical patient and Dermatopathology Lab.   This includes: - cryostat and microtome set up and staining solution preparation - preparation of frozen and formalin fixed paraffin embedded sections including - orienting specimen, mounting, embedding, cutting and staining of tissue specimens, processing with hematoxylin and eosin stains and bone/cartilage preparation. - Special staining including IHC of FFPE and frozen sections. - assigns Mohs surgery number for each patient and tumor treated. - maintains monitoring equipment including refrigeration logs, microscope and equipment maintenance and cleaning of equipment as per OHSU Safety guidelines. - orders supplies and equipment for laboratory and maintains adequate stock of necessary supplies. - practices safe laboratory practices and precautions per laboratory manuals and safety and infection control guidelines. - laboratory instrumentation/equipment set up and reagent preparation. - gross description, dissection, and orientation of patient tissue, appropriate to facilitate optimal diagnostic quality of tissue slide production. - transcribes grossing data into specimen case in LIS. - in addition, utilizes custom techniques, as described by laboratory management, to provide a high-quality product meeting the diagnostic needs of the reading dermatopathologists. - assures information fidelity throughout the entire laboratory process, correlating all paperwork with associated patient specimen(s). - organizes, labels, and files slides, blocks, and paperwork. - general cleaning of laboratory - communicates any issues to manager and coworkers in a timely and appropriate manner. - other duties as assigned by supervisor. Preparation of tissue specimens for immunofluorescence per manual protocol including proper handling of biopsy specimens, specimen washing, appropriate orientation of specimens and sections. - Control slide preparation according to protocol. - Maintains proper documentation including DIF control sheet, positive DIF control log, incident reports when indicated, corrective action forms as needed and all other documentation as per protocol in manual. - Communicates with and mails handling solutions to requesting referring physicians. - Registration and Accessioning. - Act as registration point by gathering and/or verifying patient information including demographics, insurance coverage and financial status. - Confirm patient eligibility for health care coverage and clarify any managed care arrangements. - Use Lab Information System as pivot point for distribution of demographic, referral, clinical, and pathology-resulting data to multiple sources, including OHSU Medical Group and referring physicians. - Transcribe from dictation or written word in to a variety of hospital and departmental applications, verifies correct ICD10 and CPT codes for billing. Maintains proper documentation in laboratory including proper logs of all incoming and outgoing specimens including mailing slides back to referring physicians and outside laboratories - Responsible for quality assurance projects as per Manager and laboratory director - Maintains records and adheres to OSHA/CLIA/Joint Commission guidelines - Organises, labels, and files slides, blocks, and paperwork. Works within the Laboratory Information System to track laboratory materials and data related to individual cases

Anesthesia Equipment, Instrument and Supplies Maintenance - Checks inventory and if appropriate, requisitions and restocks supplies; rotates dated items on shelves; participates in equipment and supply evaluations; troubleshoots and maintains equipment and supplies and refers to Clinical Engineering for repair; prepares used instruments such as LMA's, laryngoscope blades for CSPD processing; cleans and sterilizes anesthesia machines and equipment after surgeries and performs necessary surface maintenance Anesthesia Equipment Set Up - Monitors surgery schedule to ensure operating rooms are equipped with appropriate anesthesia supplies and equipment; checks anesthesia machines and monitors prior to surgery to assure they are ready for use; sets up anesthesia equipment prior to surgery including standard IV fluid; difficult airway supplies and equipment, and all other devices needed by anesthesia Anesthesia procedures - Assist anesthesia provider with a wide variety of procedures following scope of practice. Performs other duties as assigned - assists in transporting soiled instruments to CSPD; assists in transporting specimen to Central Lab / Microbiology / Pathology Room Turnover - Supports the OR team in cleaning and preparing for each patient. This includes removing all contaminated items, wiping down all surfaces and equipment, re-setting up each location for the following case and re-stocking to be fully prepared for the next case.

QUALITY CONTROL (QC) MONITORING AND REVIEW: - Reviews staff work on a regular basis and provides feedback and technical instruction to the staff where needed for improvement. Keeps lab manager informed of problems. - Communicates changes to policies and procedures to staff, by email, memos or staff meetings. - Insures that safety regulations are met.  - Informs lab manager when safety regulations are not met or new safety issues arise. - Is pro-active in problem solving and planning for the future needs of the laboratory. - Responsible for QC review and proficiency testing activities. TECHNICAL REVIEW AND RESPONSIBILITIES: - Reviews staff work on a regular basis and provides feedback and technical instruction to the staff where needed for improvement. Keeps lab manager informed of problems. - Communicates changes to policies and procedures to staff, by email, memos or staff meetings. - Insures that safety regulations are met.  - Informs lab manager when safety regulations are not met or new safety issues arise. - Is pro-active in problem solving and planning for the future needs of the laboratory. PROCEDURE AND INTRUMENTATION DEVELOPMENT AND MAINT. - Writes operating, maintenance, calibration and troubleshooting procedures for laboratory tests. Trains employees to perform maintenance, calibration and troubleshooting.  Performs in-depth troubleshooting procedures; determines extent of problems and takes appropriate action to insure work flow and quality of results.  - Delegates any or all of the above as determined by manager.   - Calls for technical assistance or emergency instrument repair as needed.  - Schedules routine maintenance as needed. - Directs assay development procedures for new assays to meet CLIA regulations.  Organizes and presents completed development data to lab manager for review. - Performs preliminary instrument evaluations.   - Assists lab manager on new equipment proposals. PERSONNEL: - Adjusts staffing as needed to provide day-to-day coverage and maintain turnaround time commitments. - Delegates projects. Coordinates and supervises work of assigned projects. - Directs orientation and training of new employees in the lab. Develops training and evaluation guidelines for new employees. Consults with lab manager and provides feedback regarding performance of new employees. - Reviews day shift bench assignment schedule with manager. Approves, coordinates, and arranges coverage for leave requests after the schedules are posted, consulting with the lab manager as needed. - Monitors quality of work performed in the lab by all employees. Insures that policies and procedure are followed. Communicates new policies and procedures to lab employees and insures that required training is completed and documented. - Plans and/or delegates completion of competency exercises. Reviews results with lab manager and suggests further action if inadequate performance is detected. Assists with retraining and corrective measures as needed.  - Evaluates employees and gives feedback to lab manager for input into annual performance appraisal process. - Communicates with hospital personnel regarding new procedures or policies in the Core Lab. Assists hospital and Pathology personnel with problem solving. OTHER DUTIES: - Performs other projects as requested by Manager. - Performs as acting supervisor in lab manager’s absence. - Attends meetings, conferences, workshops, or training programs as requested by the lab manager for the purpose of  expanding knowledge and skills or to fill in for the lab manager. - Communicates overall status of the lab to the lab manager on a daily basis.  Keeps lab manager informed of any problems and consults on necessary actions as needed. - Performs bench work as needed. - Maintains and finalizes pay reports for employees and submits periodically to manager for review. - Assists shift lead workers with staffing and technical problems as needed. - Interacts with other sections of Pathology to design and coordinate implementation of new programs. - Reports potential compliance problems using the reporting processes as outlined in the Code of Conduct. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carries out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills.

Provides a Safe Therapeutic Environment - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture and sound body mechanics and principles for safe patient handling - Maintains general good physical and mental health and self care in order not to jeopardize the health and safety of self and others in the workplace - Maintains a clean, safe, and orderly environment for patients, family and personnel. This includes, but is not limited to maintaining organization for supplies and equipment, notifying appropriate personnel when cleaning or repair is needed, - Follows infection control policies, maintains knowledge of life safety, fire and electrical safety and disaster plan Professionalism - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect practice. - Conducts oneself in an ethical and legal manor upholding the APTA/AOTA code of ethics, OHSU Code of Conduct, federal privacy policies, state statutes and OARs; complies with hospital and departmental policies and procedures. - Manage use of time effectively to complete professional and technical tasks within realistic time constraints. - Takes responsibility for special projects and assignments, additional caseload when needed/ adapts to changing and demanding environments. - Displays mature, effective professional relationships by accepting appropriate suggestions and constructive criticism, and responds with modification of behaviors and exhibiting concern for others. - Pursues continuing education opportunities, applies and shares new knowledge, participates in staff meetings and inservices. Service - Demonstrates excellent customer service and communication skills in all interactions with patient and family, internal and external customers, including telephone, electronic and face to face situations - Addresses complaints and problems promptly and courteously, involving management when indicated. - Communicates using active listening skills in a supportive courteous, professional manner at all times to patients, family and staff. - Uses ICARE for introduction and closing Evaluation and Treatment of Patients - After chart review, performs individualized skilled physical therapy or occupational therapy evaluation, including general screening for indications for other therapy disciplines rehabilitation needs. - Establishes treatment goals including functional outcomes, quantitative measure and target dates. Discusses goals for treatment with patient and includes family as appropriate, seeks agreement with plan and goals. - Develops treatment plan directed at achieving identified goals. - Provides therapy procedures in a highly skilled and competent manor including clear explanations to patients the purpose for selected procedures. Includes patient, family, caregiver training and education in treatment plan. Provides comprehensive handouts as indicated. Adjusts treatment plan specific to patient progress toward established goals. - Documents evaluation, treatment plan and goals, treatment modalities and procedures in compliance with OHSU, OAR, CMS, DNV and other 3rd party standards. All charts closed within 3 days without reminders. - Develops and/or improves patient care programs for specialty area. - Competently and safely demonstrates use of therapy equipment for treatment modalities and procedures. - Assesses patients for discharge from care when goals met, functional progress plateaus, pt non-compliance with treatment plan or change in medical status. - Enters appropriate billing for care provided. - Expected to meet productivity expectations. - Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. - Medicare certifications and recertifications completed accurately and sent to referring provider for signature. Monitors chart for timely cosignature of plan. - Ensures patient has home program in place to continue after discharge. Clinical Education - Provides evidence based clinical instruction experiences and supervision for OT or PT students, based on licensure. All employees post 1 year at OHSU take students. - Ensure student completion of weekly goals; indentifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes required documentation on schedul - Participates in the supervision and training for student from other disciplines, student volunteers. All staff take volunteer and student shadowers. Care Coordination/Interdisciplinary Communications - Communicates with referring providers as indicated; provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation. - Communication with other members of rehabilitation team as needed for interdisciplinary referral. - Timely communication to PAS Resource Specialists as needed for insurance authorization requests or to clarify coverage for set treatment plan - Demonstrates high degree of flexibility and management of schedule with communication to lead or supervisor as needed for modifications to improve workflow. Departmental Operations/Quality Improvement/Professional Development - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but not limited to: - attends educational classes, communicates additional training needs to supervisor, attends staff meetings, assists in orientation of new staff, cross trains for other teams as needed, performs peer reviews, pursues independent learning for new developments in patient care area. - Reports program development needs to supervisor, assists in departmental quality improvement. - Actively works with team members, leads, and supervisor for continuous improvement of department operations as indentified. - Responsible for self- monitoring own pt schedule in Cadence. Reports schedule conflicts to supervisor and assists in problem solving for good customer service. - Attend hand team meetings, continuing education at work and independently for hand therapy specialty license.

- Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors.  Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines. - Receive, dispatch and document calls for service or information, including fire emergencies, medical emergencies, crimes in progress or other high stress emergent needs.  Maintain a computerized log of all activities or service requests. - Receive, dispatch and document calls for maintenance assistance received via telephone, radio or walk-in traffic. - Represents OHSU Police by phone or in person when interacting with OHSU staff, students, and contractors relative to service information, signing out of keys to facilities and using access control system. - Represents OHSU Police by phone or in person when interacting and providing services with patients and visitors. - Other duties as assigned.

- Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors.  Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines. - Receive, dispatch and document calls for service or information, including fire emergencies, medical emergencies, crimes in progress or other high stress emergent needs.  Maintain a computerized log of all activities or service requests. - Receive, dispatch and document calls for maintenance assistance received via telephone, radio or walk-in traffic. - Represents OHSU Police by phone or in person when interacting with OHSU staff, students, and contractors relative to service information, signing out of keys to facilities and using access control system. - Represents OHSU Police by phone or in person when interacting and providing services with patients and visitors. - Other duties as assigned.

This position will work in Environmental Health and Safety (EHS) with duties that encompass all missions of OHSU (Oregon Health & Science University). EHS oversees/manages programs and policies aimed at minimizing safety, health, environmental, and regulatory risks to the OHSU community. EHS encompasses chemical, biosafety, fire/life safety, radiation safety, as well as general safety oversight across the university. Projects and/or responsibilities in other Facilities Program areas may also be assigned. Must meet all requirements of Oregon Administrative Rules 333-116-0640.   The Clinical Radiation Safety Officer is a highly specialized position required by state and federal Authorities Having Jurisdiction (AHJs). The person in this position manages the Clinical Radiation Safety Program at OHSU. This position functions as the Clinical Radiation Safety Officer (CRSO) for OHSU’s state issued broad scope human use radioactive materials license as well as consults on other clinically related radioactive material programs (e.g., non-ionizing radiation) for both direct patient care and studies involving human research subjects. The position also functions as the back up to the Laser Safety Officer (LSO).   In these capacities, the Clinical Radiation Safety Officer performs duties necessary to ensure the safe use of ionizing, non-ionizing, and laser radiation sources for human use throughout OHSU. This position is key to protection of the environment and OHSU community, including workforce members, visitors, patients, and human subjects, and oversight of regulatory compliance.   Responsibilities include: - Develop, implement, and monitor the OHSU Clinical Radiation Safety program(s) - Act as the point of contact between OHSU and the State of Oregon’s Radiation Protection Services Section of the Health Division. - Represents OHSU during regulatory inspections related to clinical radiation safety and use. - Evaluate, address, and escalate any issues regarding radioactive materials for human use. - Develop and conduct training, internal inspections/audits, and documented information related to the program requirements - Review of clinical trial protocols with human-subject radiation exams - Direct oversight of the dosimetry program - Direct patient care duties as a member of the clinical care team - Function as the organizational subject matter expert in radiation safety for workforce members and patients, emergency response, and oversight of ionizing and non-ionizing machines in healthcare. - This position acts as a leader for the Clinical Radiation Safety Committee and functions as the primary liaison to the Environment of Care Committee and the OHSU Management System for radiation related matters.