Telemetry Monitoring: - Constantly observes rhythms in the central telemetry monitoring system - Provin des documentatioper OHSU telemetry monitoring standards - Documents rhythm strips at start of every shift & PRN changes in rhythms - Directly communicates any rhythm changes to assigned RN or unit charge nurse - Cleans and stores telemetry monitoring equipment in accordance with OHSU policies - Accurately maintains patient information in Philips system - Notifies appropriate personnel of any telemetry equipment needs or maintenance issues - Completes required annual telemetry competency - Fulfills responsibility to the organization through performance that promotes Service Excellence - Performs within current applicable policies including standards of the Patient Care Services Division - Adheres to all aspects of the OHSU Code of Conduct  Reception Responsibilities: - Promotes and portrays a professional image and maintains positive guest relations when interacting, greeting, and providing information to staff, patients, family members, visitors, physicians and the general public - Promotes the OHSU service excellence model - Reports customer service concerns to the nurse manager, charge nurse, or NPEC - Initiates and processes phone calls, fax’s, pages and take messages as requested - Participates in documentation, collection, and collating of data for quality improvement - Identify and facilitate ideas for improving efficiency of unit operations - Maintains the telemetry monitoring area in a clean and orderly fashion, assuring appropriate supplies are readily available -   Support for Unit Operations: - Acts in a supportive capacity for declared emergency procedures - Directly communicates with charge or assigned nurse of new orders, stat orders - Acts as adjunct support hospital unit coordinator (HUC) - Performs other duties as assigned

Clinical Responsibilities - Inpatient Responsibilities: Providing inpatient care and follow-up of assigned patients from OR to admission, and through discharge at multiple surgical locations, including OHSU and primarily Hillsboro Medical center with an anticipated ratio of 40% Bariatric patients, 30% Vascular patients, and 30% General Surgery patients Includes, but is not limited to: rounding on a daily basis with the faculty, developing and implementing, in conjunction with faculty physicians, clinical plans of care and/or protocols for inpatients on the Bariatric, Vascular, and General Surgery service with common conditions/diagnoses/procedures; educating the house staff and nursing unit staff on these protocols, with the goal of enhancing quality of care, enhancing quality of patient services, and decreasing length of inpatient stay; participating with hospital/unit staff in evaluating results of these protocols and continually improving effectiveness of same; working actively with hospital and unit staff to rapidly develop and implement discharge plans for inpatients on the Bariatrics, Vascular and General Surgery service and to address length of stay issues; promoting and maintaining health of inpatients on the Bariatric and General Surgery service through the use of ancillary services, educational materials, and counseling of patients and families; providing resident and intern training/education in utilization of plans of care to improve patient services and outcomes of treatment; providing and/or participating in clinical in-service training and staff educational programs for the inpatient service. Following all customer service standards as outlined above. - Operating Room Responsibilities: Provide operating room and procedural assistance to Bariatric, Vascular and General surgeons as determined by the Division Head or their designee(s). Includes assistance in performing laparoscopic and robotic surgeries to include, bariatric sleeves gastrectomy, gastric bypass, duodenal switch, foregut, colorectal, and vascular procedures. General Responsibilities - Teaching: Providing teaching of General Surgery surgical and diagnostic treatments to medical students, interns, residents, inpatient general surgery nursing staff, and other Division support staff on the inpatient and/or outpatient service. Providing and/or participating in clinical in-services and staff educational programs for the outpatient & inpatient General Surgery service. - Call Coverage: Provide pager coverage on some week nights Monday through Thursday, and OR call coverage on occasional weekends which includes Saturday morning rounds, on a variable rotating basis.

Patient Care: Escorts patients to hospital or clinic exam rooms, demonstrate use of call light in hospital room; records a list of patient's personal property and secures property if appropriate; assists patient in undressing; provides basic care such as feeding, grooming, bathing, and ambulating patients who are confined to bed; passes food trays; assists patients with ambulation.   Facility Maintenance: Removes used and un-sterile supplies and instruments from examination or treatment rooms; stocks rooms with sterile supplies and instruments; takes inventory or supplies, equipment, and instruments; orders supplies or requisitions them through unit superior; cleans and maintains patient care equipment such as wheelchairs, IV poles, commodes, desk.   Miscellaneous: Answers phones and responds to non-medical questions; files and retrieves patient's records; runs errands such as delivering specimens to labs, picking up x-rays or lab reports, or picking up medication at pharmacy; transports equipment such as oxygen tanks to other locations within facility.

Direct Patient Care - The social work supervisor provides direct patient care, including but not limited to: psychosocial assessment, care planning, mandated reporting, and concrete resource needs.  - The supervisor provides crisis intervention and care coordination to patients and families as necessary to meet immediate psychosocial needs. - The supervisor provides patient advocacy and associated services to patient/family and other involved agencies/parties. - The supervisor assesses patient and family support needs regarding assistance in the Care - Management including transportation, housing, clothing, and chemical dependency/mental health resources. - The supervisor maintains accurate and timely documentation of patient care activities per department policies. Leadership - The supervisor provides strategic leadership and direction for assigned Social Work Staff.  They are expected to keep abreast of trends in medical social work, with special attention to academic health center settings. They participate in national and local professional social work associations and networks and encourages other staff to do so as well. The supervisor is expected to be aware of productivity trends and innovative models of care that optimize the use of social work services. - The supervisor assists with the creation of SBARs and ProForma in relation to initiatives as assigned.   - The supervisor collaborates with other members of the Care Management team to create interdisciplinary programming that optimizes patient and family health.  The supervisor works with their social work team to understand resources to network with other community resources, thereby optimizing program opportunities as much as possible.  - The supervisor makes decisions regarding use of department financial resources appropriately.  - Supervisor can approve up to $1000.00 in charity.   - The supervisor regularly participates in department meetings and leads meetings of their assigned team.  - The supervisor is expected to be current regarding OHSU standards, policies and procedures.  They are responsible for conveying these requirements to staff and ensuring compliance in a timely fashion. - The supervisor participates in the clinical supervision of staff and students and encourages others on their staff to do so as well. - The supervisor participates in on-call responsibilities to ensure appropriate staffing, provide clinical decision-making and problem-solving support, and approve resource allocation during non-business hours. - The supervisor works with other social work supervisors and managers to ensure social work coverage for Care Management.  - The supervisor represents Care Management social work at department meetings as assigned by the social work manager. - The Supervisor is responsible for daily operations oversight. - The Supervisor is involved with other SW Supervisors in the maintainance of Social Work Grand Rounds.  - The Supervisor will monitor processess, procedures and standard work as well as work to create new standard work.   Staff Supervision: - The supervisor oversees the delivery of social work by their assigned Social Workers and provides direct supervision. They recruit, evaluates and hires social work staff in collaboration with relevant stakeholders. They ensure that the social workers meet minimum qualifications. The supervisor arranges for new staff orientation and ensures that all existing staff are current on required staff education and annual competencies. The supervisor conducts all performance management activities including coaching and progressive discipline.  - The supervisor arranges for and facilitates team social work staff meetings.  The supervisor provides ongoing guidance and supervision of assigned social workers, giving them both ongoing encouragement and constructive feedback as required. The supervisor conducts periodic formal staff assessments and annual peformance reviews. The supervisor is expected to be knowledgeable about and to follow AFSCME contracts and associated work rules.  The supervisor advocates for Social Work staff to participate in professional development at a local, regional, and national level.  - The supervisor coordinates sick calls and vacation requests. The supervisor supervises their assigned social work staff.  

This position is under the supervision of the Chair of the Department of Ophthalmology.  The duties of this position are in support of the missions, goals and objectives of OHSU and the School of Medicine and include: teaching medical students, house staff, paramedical personnel and the regional medical community; providing clinical care to patients of the University Hospital and Clinics, and affiliated hospitals and clinics; engaging in public service through consultative activities with non-university groups as approved by the Department Chair.  Specific duties include caring for comprehensive ophthalmology patients and providing staffing to residents who care for such patients.  Clinical practice is largely expected to focus on comprehensive ophthalmology at CEI’s satellite location in Astoria, Oregon. 

Provide ongoing education, orientation, competency validation, and clinical guidance for the respiratory staff. Coordinate and develop programs to successfully transition new staff into the various work units within the adult and pediatric hospitals.  Develop, implement, and update annual competency validation programs.  Assure that all organizational, hospital, and unit-based competency and required continuing education needs are met. Provide education and in-servicing to nurses, physicians, and other hospital staff as needed to support OHSU’s healthcare, research, and academic missions. Monitor tracking of in-service attendance records and maintain sign in logs.  Assure that staff receive adequate in-service on all new equipment, processes, and policies.  Work with the Education Program Manager (EPM) to develop the continuing education program for all respiratory staff. Collaborate with the EPM to ensure standards of care are being met as laid out by the Respiratory Care Services Standards of Care document within MCN; using chart audits. Collaborate with EPM for clinical simulations and PRN educational themes based on chart audits, PSI’s, and concerns. Collaborate with EPM for education days, Preceptor classes, and creation of evaluation tools.  Other duties as delegated by the EPM. The respiratory therapy staff educator will meet with the EPM at regular intervals weekly, discussions to include; check in, assessment of interventions, discuss barriers to forward momentum, and collaborate on any prioritization of projects and education.  Must be flexible and self-motivated as the needs of the department and organization change.  Maintains clinical skillset with intermittent patient care assignments that meet the operational needs of the department.

Provide ongoing education, orientation, competency validation, and clinical guidance for the respiratory staff. Coordinate and develop programs to successfully transition new staff into the various work units within the adult and pediatric hospitals.  Develop, implement, and update annual competency validation programs.  Assure that all organizational, hospital, and unit-based competency and required continuing education needs are met. Provide education and in-servicing to nurses, physicians, and other hospital staff as needed to support OHSU’s healthcare, research, and academic missions. Monitor tracking of in-service attendance records and maintain sign in logs.  Assure that staff receive adequate in-service on all new equipment, processes, and policies.  Work with the Education Program Manager (EPM) to develop the continuing education program for all respiratory staff. Collaborate with the EPM to ensure standards of care are being met as laid out by the Respiratory Care Services Standards of Care document within MCN; using chart audits. Collaborate with EPM for clinical simulations and PRN educational themes based on chart audits, PSI’s, and concerns. Collaborate with EPM for education days, Preceptor classes, and creation of evaluation tools.  Other duties as delegated by the EPM. The respiratory therapy staff educator will meet with the EPM at regular intervals weekly, discussions to include; check in, assessment of interventions, discuss barriers to forward momentum, and collaborate on any prioritization of projects and education.  Must be flexible and self-motivated as the needs of the department and organization change.  Maintains clinical skillset with intermittent patient care assignments that meet the operational needs of the department.

Provide ongoing education, orientation, competency validation, and clinical guidance for the respiratory staff. Coordinate and develop programs to successfully transition new staff into the various work units within the adult and pediatric hospitals.  Develop, implement, and update annual competency validation programs.  Assure that all organizational, hospital, and unit-based competency and required continuing education needs are met. Provide education and in-servicing to nurses, physicians, and other hospital staff as needed to support OHSU’s healthcare, research, and academic missions. Monitor tracking of in-service attendance records and maintain sign in logs.  Assure that staff receive adequate in-service on all new equipment, processes, and policies.  Work with the Education Program Manager (EPM) to develop the continuing education program for all respiratory staff. Collaborate with the EPM to ensure standards of care are being met as laid out by the Respiratory Care Services Standards of Care document within MCN; using chart audits. Collaborate with EPM for clinical simulations and PRN educational themes based on chart audits, PSI’s, and concerns. Collaborate with EPM for education days, Preceptor classes, and creation of evaluation tools.  Other duties as delegated by the EPM. The respiratory therapy staff educator will meet with the EPM at regular intervals weekly, discussions to include; check in, assessment of interventions, discuss barriers to forward momentum, and collaborate on any prioritization of projects and education.  Must be flexible and self-motivated as the needs of the department and organization change.  Maintains clinical skillset with intermittent patient care assignments that meet the operational needs of the department.

User Support: Serves as lead technical resource. Provides advanced support for use of Medical Affairs systems including credentialing, privileging, document management, e-communications, analytic, statistical and electronic signature software; performs complex analysis/troubleshooting to resolve problems with hardware and software; seeks support from ITG and vendor for software, hardware and network problems; develops and provides formal training to users of applications; analyzes, troubleshoots and resolves complex user or system problems; documents application programs, user instructions, installation procedures, operational procedures; develops and maintains interdepartmental/OHSU web and intranet sites; attends meetings as a provider of technical information.    Support Analysis: Connects positively with customers, and treats co-workers, external customers and guests with respect and courtesy. Contacts hardware and software vendors for information; tests new hardware and software for integrity and usability; analyzes routine and special project application requirements and recommends optimal hardware/software solution; reports projects status and completion; sets and resets priorities based on need and merit; recommends interdepartmental and OHSU-wide computing standards; reviews technical journals and relevant literature to stay current with changes in technology, conducts feasibility and cost/benefit analysis studies, writes proposals for consideration or justification of new acquisitions; prepares technical reports to be used by management in making decisions about computing systems; serves as project leader for information processing projects that fall outside of the scope of traditional or predefined application areas and those that impact long-range plans, goals and objectives.    System Maintenance: Arranges for and logs vendor-provided maintenance; performs backups of installed software, user programs and data, restores data lost due to system failure or operator error; maintains system files; conducts performance analysis and acts to improve system performance; coordinates interdepartmental/OHSU activities in the maintenance and management of computer systems. Performs system audits to ensure ongoing compliance and effectiveness.    Installation: Coordinates requests for installation and wiring needs for new hardware; determines environmental and electrical requirements for new installations and computer moves; installs components of newly acquired computer systems, sets up and configures systems; installs software; maintains records verifying compliance with vendor licensing agreements; maintains software archives.    Application Maintenance and Development: Analyzes departmental application needs; recommends departmental application and systems design or design changes; maintains complex departmental software applications; in concert with ITG and/or vendors develops complex departmental application interfaces, modifications, and enhancements; implements application upgrades.    Documentation: Documents application programs and systems, user instructions, hardware and software installation procedure, software versions, operational procedures and maintains documentation to ensure accuracy; maintains lists of locations of equipment; maintains equipment inventory. Maintains role security and assigns new users for software application. Responsible for process improvement monitoring and controls as related to the database and/or workflows. Works with other departments to determine access to practitioner information according to policy and to facilitate processes for receiving and maintaining accurate practitioner information in a timely manner.   Reporting: Is responsible for reporting writing as requested by leadership and other system departments. Organizes information to enable accurate reporting and database extraction for medical staff, legal, quality, partners, OHSU departments, and accreditation agencies. Assists in developing departmental policies and procedures regarding data entry and distribution to enhance accuracy, uniformity, and compatibly of provider data.    ITC function for Medical Affairs department and other duties as assigned

Schedule new and return patient appointments, including residents, faculty and ancillaries; prepare patient appointment list.   Obtain prior medical records and studies if appropriate.  Create a medical record if needed.  Arrange stretchers, wheelchairs, and interpreters when necessary, and accommodate other special needs whenever possible.  Mail information packets.  Obtain and prepare OHSU medical records before scheduled appointments. Arrange and order associated clinical, diagnostic, or laboratory services; obtain authorizations when necessary. Triage phone calls, dispensing appropriately, including facilitation of prescription refills, consults, walk-ins and emergencies.        Greet patients and confirm that an appointment has been kept.  Copy insurance cards and/or authorization notices and verify insurance coverage.  Identify and collect deductible payments, co-payments, and deposits on services; provide receipts and complete necessary accounting procedures.  Verify and update the common data set on-line.  Explain and satisfy any necessary patient signature requirements.   Perform cash handling and billing duties in a timely and thorough manner. Duties include: educating patients on related billing issues as appropriate; collecting co-payments and past due balances when indicated; providing patients with appropriate receipts per CEI procedures; reconciling daily receipts per CEI policy and maintaining front office cash drawer as appropriate.    Back-up surgery scheduling for four physicians, procuring presurgery history and physicals from primary care physician’s offices, verifying patient insurance information and obtaining insurance authorizations/referrals for all surgeries.    Assist physicians with correspondence and transcription related to patient care, referrals and insurance.   Other administrative duties as assigned by supervisor.   Customer Service.  Provide high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry.  This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information or requests promptly to the appropriate providers or their designees.   

Patient Care - Observes all infection prevention guidelines. - Assists with admitting and discharge patients. - Obtains accurate vital signs and patient weights. - Gathers and secures patient valuables. - Completes all unit specific ED tech documentation in the patient’s medical record. - Performs 12-lead EKG per standard. - Performs wound preparations and applies simple dressings as directed by the RN or LIP. - Performs ortho splinting as directed by RN or LIP. - Provides safe patient mobilization using aids, as directed, for safety and notifies the nurse of additional needs. - Performs or assists with proper and safe patient lifts, transfers, turns and positioning. - Provides for safety; bed in low position, side rails, items within reach, identified hazards and assistance. - Assures patient maintains good body alignment, comfort, range of motion (ROM), and support. - Responds to call lights. Assures that call lights are within reach at all times. - Collects and tests specimens as directed (blood, urine, stool, other). - Assists the patient with toileting and hygiene needs. - Records I&Os. - Provides emotional support as needed. - Provides and maintains needed comfort measures e.g. blankets, pillows, etc. - Performs post mortem care per policy. - Greets visitors and family members and provides information within unit defined standards. - Provides and obtains shift reports as needed or as directed. - Escorts/transports patient via wheelchair/stretcher to various locations within the hospital. - Assists with monitoring of equipment alarms. Notifies nurse appropriately. - Rounds/observes patients at least hourly, responding to all patient needs, and reports observations as needed or directed. - Performs all duties necessary to assure delivery of prescribed diet and meets all dietary needs. - Provides safe and proper application, observation, and documentation of restraints/seclusion. Observes disoriented/confused patients per division guidelines or as directed. - Assists RNs, physicians, and other health care team members as needed. - Performs phlebotomy for obtaining blood specimen. Indirect care: - Maintains the patient care area. - Cleans equipment and area in conjunction with environmental services. - Keeps dirty utility rooms clean and free of debris and excess supplies. - Distributes linen and supplies. - Transports specimens, equipment and medications. - Maintains awareness of equipment operation and reports broken or missing equipment per OHSU standards. - Orders supplies as necessary. - Stocks patient rooms and carts as needed or as directed. - Resus rooms - IV carts - GYN, ENT, Lac carts - Disinfect or discard equipment/supplies appropriately - Supports administrative operations - Facilitates unit communications - Receives, screens, transfers, and places phone calls: coordinates post-discharge concerns and paperwork appropriately - Facilitates faxes and assists with paging - Schedules hospital transport requests - Coordinates other patient transports, including trip tickets - Scans and assembles medical records - Maintains the work station, supplies, resource materials - Sends/receives materials in P-tube - Reconciles EPIC downtime entries - Copies materials as requested Quality - Assists Departmental Leadership in their efforts to monitor and evaluate applicable standards. - Maintains quality assurance around Point of Care Testing. - Maintains current knowledge of departmental benchmarks and initiatives; works toward continuous process and system improvement. - Provides an environment conducive to safety for patients, visitors, and staff.  

The Research Assistant will support ongoing research at ONPRC on contraception and the role of steroid hormones in regulating reproductive tract. Duties include tissue handling, histology, immunocytochemistry, image analysis, molecular biological and biochemical techniques. Supervised in vivo nonhuman primate animal and laboratory rodents studies. Work will involve immunodeficient mice, nonhuman primates and guinea pigs. Laboratory duties include ordering and stocking of supplies, data reporting and maintenance of data archives. This position will also contribute to and participate in research activities that include: daily checks of animal health and physical condition, monitoring daily hormone values, conducting experiments according to standard laboratory protocols and procedures, overseeing the administration of medications and treatments, coordinating animal experiments with ONPRC veterinary staff, assisting with animal/surgical procedures. Work involves processing of biological samples potentially infected with a variety of pathogenic agents, including human and simian viruses.

Decontamination and Cleaning - Cleans and decontaminates medical equipment - may make minor repairs or refer to repair person.   - Tests equipment and instruments for proper operation. - Cleans hospital equipment such as infusion pumps, suction machines and heating and cooling units. - Cleans and sanitizes all surfaces and floors in clinical and nonclinical areas. - Collects and empties trash and linen. Equipment and Room Set Up and Turnover  - Assists with set up of Perianesthesia Bays, Block Bays, and other areas as needed Patient Care Support - Assists with the following patient care tasks: - Nutrition and Hydration - Dressing and Undressing - Elimination and Toileting - Clipping hair and assisting with HCG bath in preparation for surgical procedure. - Patient mobilization – use of crutches, walkers or wheelchairs (must have SPM training). - Measuring and Recording: vital signs, pulse oximetry, urinary output (both voided and from drainage systems), pain level (using facility approved pain scale), patient weight, etc. Point of Care Testing  - Collects samples and Performs POC for: - CBG, HCG, COVID-19 10 Patient Transportation - Transports patient using wheelchair or stretcher; assists with patient transfer to stretcher, bed, chair, other unit and discharge.  Materials Transportation and Ordering - Transports and orders equipment, supplies and other materials.  Customer Service & Patient Experience  - High level engagement to respond to patient and team member requests in a customer-focused and timely manner. Effectively utilizes customer service techniques to deliver an excellent patient experience. Greets, rooms, and transfers patients in EPIC. Answers phones and scans records into electronic chart. Miscellaneous  - Maintaining stock or ordering as needed. May function as part of the Code Blue Team to provide BLS chest compressions during Code Blue events. Other duties as assigned. 

- Advocates for patients and families, screens for needs/concerns and makes appropriate referrals; screens patients’ and families’ ability to cope with major life changes; provides support to patients and families referring to Oncology Social Worker as appropriate; provides patient/family with information regarding patient care issues, facilitates in the coordination of follow up care in OHSU clinics or in the community; assists with housing and transportation needs as necessary. Works in partnership with SWS team and oncology SW. - Maintains accurate and timely documentation of patient care activities an efficent manner per departmental policies. Complete all OHSU/Joint Commission mandatory education requirements and activities within established time lines. Yearly competencies as identified by department. - Participates in department meetings; participates in workshops, seminars and training sessions to maintain professional competency; assists in staff education; visits community facilities, programs or services to acquire pertinent resource information.

The Nurse Navigator will work collaboratively with the Radiology, Pulmonary, Thoracic Surgery, and Knight Cancer Institute faculty experts and their interdisciplinary teams. The nurse navigator coordinates the care for the patient prior to the patient¿s first lung nodule consult visit at OHSU. This position will work with the clinical nurse manager and other ambulatory oncology nurse navigators to develop standard metrics, identify patient barriers, coordinate smooth transitions of care, and to be available for team members in gathering data for new patients that will allow the team to create a plan of care for the patient through the work up phase of the Incidental Lung Nodule Clinic.

This position will include substantial administrative responsibilities, including oversight of quality management, staffing, budget planning, development of new biomarkers and related tests, faculty development, and client satisfaction.  The clinical responsibilities include signing out molecular pathology clinical diagnostic reports and participating in molecular tumor boards,. In addition, the position will  lead and develop  clinical and/or translational research, and to contribute to the education of residents and fellows.   The academic appointment for this position resides in the Department of Pathology and for academic responsibilities reports to the Chair of Pathology. This position reports to the Director of Precision Oncology, with a dotted lined to the Cancer Center Director for the laboratory operation responsibilities.

- Annually/Monthly: Manages the construction of the annual rotation schedules for 100+ resident physicians. Uses critical thinking skills to identify and correct rotation problems as they arise. Creates, distributes, and reviews call schedules generated for the General Surgery rotations following rules set by the ACGME and ABS makes changes to them as necessary. Collates large sets of data to create and maintain vacation schedules for all residents. Assists program leadership with curriculum assessment and impact of proposed changes via running reports, manipulating data, preparing reports/charts, and soliciting feedback from stakeholders. Assesses impacts of proposed curricular changes to resident rotations/schedules, and recruitment. Daily: Responds to scheduling concerns in real-time and maintains adequate staffing of 50+ surgical services at 8 local hospitals. Finds creative ways to coordinate coverage as daily/weekly needs arise. Maintains accurate records and tracking of all schedules, schedule changes, time off requests, and approved time on/off services. Uses various tools for timekeeping, call shifts, and educational activities. Communicates and collaborates with non-DoS residency program personnel whose interns/residents rotate on DoS services to balance the educational needs of their residents against the educational needs of the general surgery residents. Maintains knowledge of and explains rules of OHSU, ABS, GME and ACGME to external and internal customers of program. Maintains records and keeps programs in compliance with requirements.  - Manages web-based electronic scheduling and residency management software, including schedule import/setup, and maintenance of web-based information; resolves technical issues and problems with software vendors. Generates, assesses, and manipulates complex statistical and evaluative data. Develops and integrates new electronic technologies into the Education Office and its affiliated programs as directed or needed. - Assists with various administrative duties/projects in the Education Office, as directed by the Educational Manager and/or Residency Program Director.  - Prepares communication and provides training and technical assistance to users of applications and programs, as needed. This includes, but is not limited to, Education Office and subspecialty program personnel.

Operations - Manages and supervises departmental staff by confirming, validating and teaching staff to uphold the department mission: provide an exceptional patient experience; ensure a clean environment that does not contribute to the spread of healthcare associated infection; and to facilitate timely patient flow. - Ensures staffing assignments are complete to avoid missed assignments and/or unnecessary use of premium pay. - Maintains a working knowledge of the hospital bed tracking system (Epic) and ensures response times are met. - Manages staffing and the operations to allow for breaks and lunches that are consistent with Oregon Law, OHSU policy, and applicable collective bargaining agreements. - Ensures accurate timekeeping for staff. - Demonstrates strong team player skills and the ability to work harmoniously with a diverse workforce. - Manages and maintain pager and closet keys controls for the department shift. h. Maintains employee records per OHSU policy. Staff Engagement - Assists in creating an employment environment that supports a knowledgeable, passionate, productive, safe, and engaged staff. - Develops one on one rapport and professional relationship with all direct reports. - Assists department management with hiring staff. - Responsible for delivery and documentation of performance management: evaluations, recognition, coaching and progressive discipline. - Provides training, coaching and instruction of department changes. - Assists with New Employee Orientation. - Swiftly identifies and resolves interpersonal conflict. Patient Experience - Ensures an exceptional experience for our patients and visitors. - Rounds on patients and facility to ensure service quality. - Interviews patients, as necessary, to ensure exceptional experience. - Serves consistently as a liaison between all shifts. - Provides service recovery as needed. - Manages up employees and colleagues. Quality & Safety - Provides a safe environment for patient care. - Ensures staff compliance to standard work by reviewing and confirming on a consistent basis. - Rounds on EVS staff, nurse managers, and key internal customers on a daily basis. - Provides in servicing on equipment, chemicals and standards. - Inspects room cleanliness upon discharge per departmental expectations. - Follows up on patient safety incident reports per organizational expectations. - Ensures all staff are in compliance with departmental policies, training, and procedures. - Monitors and audits equipment for cleanliness and proper set up: chemicals labeled, solutions adequately dispensed; and tools cleaned and properly stored on cart. - Ensure staff have the necessary tools and supplies to successfully perform their duties. - Submits work orders for maintenance repairs, as needed. - Attends all departmental meetings.

Provide ongoing education, orientation, competency validation, and clinical guidance for the respiratory staff. Coordinate and develop programs to successfully transition new staff into the various work units within the adult and pediatric hospitals.  Develop, implement, and update annual competency validation programs.  Assure that all organizational, hospital, and unit-based competency and required continuing education needs are met. Provide education and in-servicing to nurses, physicians, and other hospital staff as needed to support OHSU’s healthcare, research, and academic missions. Monitor tracking of in-service attendance records and maintain sign in logs.  Assure that staff receive adequate in-service on all new equipment, processes, and policies.  Work with the Education Program Manager (EPM) to develop the continuing education program for all respiratory staff. Collaborate with the EPM to ensure standards of care are being met as laid out by the Respiratory Care Services Standards of Care document within MCN; using chart audits. Collaborate with EPM for clinical simulations and PRN educational themes based on chart audits, PSI’s, and concerns. Collaborate with EPM for education days, Preceptor classes, and creation of evaluation tools.  Other duties as delegated by the EPM. The respiratory therapy staff educator will meet with the EPM at regular intervals weekly, discussions to include; check in, assessment of interventions, discuss barriers to forward momentum, and collaborate on any prioritization of projects and education.  Must be flexible and self-motivated as the needs of the department and organization change.  Maintains clinical skillset with intermittent patient care assignments that meet the operational needs of the department.

Finance Analysis - Prepare monthly variance, payroll, and supply reports for finance meetings with modality managers - Provide financial analysis support for departmental growth and strategic projects - Support development of proformas and related reports to help with decision support - Perform Ad Hoc analysis and reporting of revenue and expense, staffing level, staff performance, QA/PI data and other measurable aspects of business as needed - Coordinate with Grants Manager on sponsored projects as needed Provide support to Finance Manager during budget season - Billing Reconciliation - Perform weekly billing reconciliation between PB & HB billing  - Perform audits of submitted charges & maintain performance monitors - Work with Radiant team to ensure accurate billing of new procedures - Act as departmental liaison for Imaging faculty, fellows and residents, other OHSU departments, physicians, medical students, patients and outside agencies regarding pricing and/or billings of departmental services. - Provide backup to Sr. Accounting Technician for Epic work queues - Track reimbursements for new procedures to ensure we are maximizing reimbursement - Work with UPS and PBS to ensure appropriate and congruent interpretation of CPT and other medical billing regulations as they relate to Diagnostic Imaging.  Department purchasing - Point person for all purchases requiring a requisition in Oracle - Point person for all purchases requiring a pcard (Amazon or other online orders) - Assist with logistics order issues as needed - Assist with other purchasing functions as needed  Other duties as assigned